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Customer Ratings & Reviews

Your price for this item is $69.99
The comparable value price is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 154 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers love the DeskJet 4255e Wireless All-In-One Inkjet Printer for its easy setup, print quality, wireless connectivity, and affordable price. Users rave about the printer's user-friendly interface, crisp and clear printouts, and seamless wireless printing. Many also appreciate the included 3 months of HP Instant Ink, which ensures a convenient and cost-effective printing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 154 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Trina's printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my all-in-one printer. It's easy to use and it's quite when it is printing.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is HP printer works very well. It replaced my Canon printer. Very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all going smoothly and easy. Good print out, easy scanned and quick copier

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a low price I replaced an older hp printer with this one it’s a great printer for under a 100 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to Best Buy for the printer, salesman was very helpful. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Put in new ink, ran 60 pages, already out of ink again. Some of the pages printed were smeared. No maintenance button plus hard to find online instructions. I purchased this printer on June 9. Now says unable to return. Husband was in Hospice and died June 27th

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality
    Cons mentioned:
    Scanner
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Office/Home Budget Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 4255e all in one inkjet printer is an allround office/home solution. The printer is very well built and is lightweight. It is white in color with a gray accent. It has a small LCD display and several function buttons. It was very easy to set up using the HPSmart app. It comes with two sets of ink, a color cartridge and a black. This printer can be used via USB, Wi-Fi direct, or it can be connected to a network via Wi-Fi. I was able to install it on my Windows PC without the app and Android OS using the HP smart app. If you want to be able to use all the printer features in Windows OS, you will be required to download the HP Smart app. I was not able to use the scanner without the HP smart app. I tried using it with Windows' own scan app, but the printer didn’t even show up on the list. The windows scan app is very limited. Also, you will not be able to scan using HP's own app unless you create an HP account, which I found troublesome. There are two ways to scan, using the automatic feeder or the flat glass. The glass supports paper size up to A4 or Letter 8.5x11. With the ADF you can scan legal size documents. It seems that this scanner does not support dual side scan. The scan quality is pretty good. When scanning you have to manually select the source as the printer is not smart enough to figure where the document is located. Scanning quality is good and goes up to 1200 dpi with the lowest at 300. The scanning speed was fast and very quiet. If you choose a higher quality scan be aware that will affect the scanning speed. At 1200 dpi it took several minutes. Printing is a breeze and it does it really fast with good quality. This printer holds up to 60 sheets of paper on the paper tray and 35 on the ADF tray. The control panel is a small LCD screen and several buttons. It only displays several settings like paper count, brightness and other common features. On the screen you also have an ink level indicator as well. This printer comes with a 30 day trial for ink refills. When the printer detects you are running out of ink it automatically reorder and you get them delivered to your home. Overall this is an HP printer and they are reliable. It does the job well, quiet, fast and it’s cost efficient to maintain. It is easy to use and set up. This printer is 60% made of recyclable plastic. It orders inks automatically if you subscribed to the program and you can recycle the used ink cartridges for free. In the box you get the printer, power cord and manuals and two sets of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Decent Printer for Home Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DeskJet 4255e is an all in one print/copy/scan machine. It has a traditional design of a rear paper feeder as well as a flatbed scanner with automatic feeder. It does not have fax capability. It accepts two different cartridges; a black ink and a multi-color ink cartridge that are very small. They are small by design as HP anticipates that you will use this printer occasionally. But also, HP is pushing their HP+ ink delivery service that calculates your ink usage and charges you an amount based on how often you use ink. This is offered on most of their printers, so I won’t talk about that so much. But again, the cartridges are small and can be used relatively quickly. I printed a couple of test pages and one document with a photo that took 1/8th of the page, and I've already used 1/5th of the color ink. That is fast. Set up is relatively simple. It comes with a quick start guide to walk you through the WiFi connection process, but what you’ll need mainly is the HP Smart App, either on your Windows PC, iOS or Android. The 4255e will print a set of instructions on how to connect your printer to your network for each OS type. Once you’re connected to the network, HP will then ask you to opt-in on HP Smart Printing as well as offer you 3 free months of ink delivery service. If you decline both, you’ve still a working printer and you are not required to have either service. After I was done following the instructions (holding the WiFi and cancel buttons for a few seconds puts the printer into WiFi setup mode), the printer was now on my home network for other devices to find. As far as print quality, I find it to be nominal for an inkjet printer. You can change print quality to adjust speed as well as ink usage. The better the quality, the more ink is used. I feel that most can get by using the Fast/Economical setting to crank out many documents and save ink. Normal and photo settings will look nicer, but use more ink. You can set these defaults in the HP app. The last cool thing worth mentioning is HP Smart Printing, which allows you to print from any device, even if you’re not on the same network. The 4255e will take advantage of its connection to your WiFi and make itself available to you, no matter where you may be. Now it might be a strange use-case for many considering this printer will probably be used at home, but the benefit is that all your devices don’t have to be connected to the network. You just simply log into your HP Smart account and you will gain access to the 4255e. What you won’t find on this printer is automatic duplex printing. Luckily, there is a manual rendition of it which requires you to take a printed page and re-feed it back into the sheet hopper to print on the back. I can see this being okay for maybe 2-3 pages, but anything more than that can incur a bit of human interaction. Overall, I like what HP did here with the DeskJet 4255e. It’s definitely not the fanciest printer as reflected by its affordability, but it does bring the essential features needed at home. This is most definitely an at-home use printer. We’re not exactly breaking any barriers with 8.5 ppm black/5.5 ppm color, and not to mention the small 60 sheet capacity. This is, in fact, marketed as a monthly-use printer. An “every now and then” kind of printer. And maybe that’s all you really need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A must have for a home office printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Deskjet 4255e is not just a multifunction printer, it's a game-changer. With its automatic document feeder, Wi-Fi and USB capabilities, and impressive printing speed of up to 8 pages a minute in black and white or 5 pages a minute in color, It's designed to meet your home and office needs. The printer, which arrives in a secure and well-packaged box, is a testament to HP's commitment to quality. And with features like HP Instant Ink, it's a printer that will serve you for years to come. My experience with the printer's initial setup was glitchy. HP insists that the setup be started on the Wi-Fi connection using a mobile device, be it Android or iOS. I started it on an Android 14 phone but quickly was unable to complete the transaction. The Smart HP app cannot log you into the HP website to complete the HP+ activation. I then had to use my desktop after downloading the HP smart printer app from HP to complete the rest of the process. HP+ is a feature that enables many smart features for the printer and is only available during the first setup. The HP+ features include neat features such as increased warranty, cloud-based printing, and scanning, and Instant Ink. If you want the convenience of having ink delivered to your home at the right time, Instant Ink needs to be enabled through HP+ activation. While HP+ features are free, Instant Ink does cost money. The overall ink costs are not bad, and depending on the amount of printing you do, you may come ahead by using such services. On average, the stock cartridges will run you about 120 pages of mixed text and images. It comes with a free 3-month ink supply that HP+ enables, which can be canceled later if your printing needs not require a subscription ink service. HP+ also updates your printer regularly and will prevent 3rd party cartridges from working on the printer. I’ve always used OEM printer cartridges and never had issues. To live with the printer every day, I must say the printer's printing speed was a tad slow, but the quality is good. An inkjet works so much better if you want to print on transparencies, iron-on transfers, envelopes, or do-it-yourself cards. We have been using this printer to print graduation invites on envelopes and iron-on transfers for ‘team graduate’ tee shirts. In the last few days, we’ve printed enough that we have new cartridges being shipped out to us via Instant Ink. The shipping is free and takes a week or so to get to you. The reality is that this printer is very easy to live with. If you are looking for a low-volume home office printer, this is the one you want. The scanning speed and quality are good; the copy system is easy to use, and the cartridge replacement is very easy. Overall, the printer is a hit! I didnt think we’d love it as much as we do. Apart from the issues with the initial setup process with HP+, rest assured the printer is likely on the network (with a blue LED on the wifi symbol), the printer is then available to your network to print. If not, you may want to use the USB port on the back to directly connect to your desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    A very good, economical printer for light printing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers have not always been my favorite topic, even as a computer guy I see them as mostly an ends to a means. Having a great printer is never anything you usually hear anyone say anything about. I've had a lot of luck with HP through the years and, contrary to what some may think, the HP Ink is really a great value for most of us. One could argue the economic impact of it but I believe if you value your time, as most of us do, then it's a no-brainer that you should want to use HP Ink. For those of you who aren't aware, HP Ink is a subscription service that starts at $1.99 a month for light printing, then there are various tiers depending upon how much you print. I know it doesn't sound very good, but having had it, and used it for several years, I can tell you it's a great program that will save you a lot of time and money. Be aware that, for this printer, it is a requirement as well. Setting up the printer was not easy. However, I believe it was made difficult for me more so due to the fact that I had an older HP printer and had to decommission it on HP Ink before registering the new one. Do note that you really should look at the instructions before you just scan the barcode and start setting it all up. Companies are sort of training us to just do it all on our phone but do read the instructions in the box (quick start) and you'll find your time is cut down considerably. Prior to receiving this printer I had read some reviews and many reviews seemed to indicate that the actual printouts from this printer were incredibly poor and fuzzy looking. I did not have this experience, as so far, all of my print outs have been done really well and look startingly good for a printer considered to be a value printer. I have attached a few pictures for you to see for yourself. These are all at default printer settings. I must also say that I did not have any issues with papers printing and then falling to the floor. I suspect whomever said this was not aware of how to properly extend the tray branches, which it has one on each side. Once this is done I've printed multiple pages and none have fell out of the printers casing where it prints to. I'm very happy with this printer. I did have to deduct a star for the sloppy setup, which was made difficult by already having an HP printer, when it should be made easier I think if you already have an HP account. Once I got that out of the way the printer has been pretty good, without any issues at all and I'm quite happy with how it prints and how the print outs look. A great economical printer for users who want to spend less time, money and worry about printing.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Simple yet solid.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers have come a long way in the recent past. I recall waiting for a the printer to "warm up" for what seemed like an eternity. This is not the case anymore. This printers boils down into 3 areas of focus which either need improvement or are out of this park in terms of performance: build, response rate, and long term cost. The build of this printer is a little on the frail side, I understand that printers are everchanging and there needs to be gives and takes but from what I am experiencing this build is a tad thin or flimsy side. When setting it up I was very hesitant that I was going to crack some of the trays or the outer shell. With that said, nothing ever broke but it does have a "too thin" feel to it. On the benefit side it is light weight... so, a give for a take. On the response rate side, it seems like this printer is ready to go on a moments notice, even for a Deskjet. And, with paired with the companion app, items can easily be printed without the rigmarole of copy and pasting. The wifi connection of this item also adds the the speed of click to print time, no need to get onto a hard-wired device to print anymore either. All of these items as described, although only reduce seconds to the printing experience do in fact speed up the process ten fold. Lastly, cost always comes to mind. Firstly, this printer is made of 60% recycled materials, which is technically a cost savings to the planet, but I digress. The ink usage efficiency is top notch, when printing color or B&W. It is noted that a 50% ink savings can be attained when using HP's ink subscription service too. Pairing all of this with its energy savings mode is a recipe to max savings across many different spectrums. All in all, if you are looking for a light weight, eco-friendly, efficient printer that has a quick "click to print" speed, then this is a great option for you.

    I would recommend this to a friend
  • Pros mentioned:
    Hp instant ink
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great budget printer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP4200e series is HP’s new line of printers. HP being the pioneer in inkjet technology, it comes to no surprise that HP often comes uo with newer models every year. But truth be told, inkjet printers have been around for several decades and one would wonder why should one consider this model. First, is that the HP 4200e series is very compact. It has a modern looking (with curves) design which is a step away from the boxy designs such as the HP 8030 series it had prior to this release. To further make it a compact printer, HP has designed the back sheet feeder to be foldable as well as the front paper tray so that over all the footprint of this printer is compact as much as possible. There is a downside to this unfortunately as the back sheet feeder can accommodate only up to 60 pages I believe and as compared to up to 150 pages with other models. But do note that the HP4200e series is aimed at home and student users which in my opinion is sufficient for most uses. One thing I like about this printer is that its scanner has an automated sheet feeder. For some this may not be that important and that a flatbed scanner would suffice, but for me an automatic sheet feeder is crucial as I convert a lot of documents into PDF format. But for those who don’t do a lot of scanning HP also a model without an automatic sheet feeder. And being a printer intended for general home use, this printer no longer has fax functions. And like most printers, this printer is wi-fi enabled. And though you can still connect this printer via USB cable, it is no longer encouraged by HP as can be seen that the USB port is covered with tape. But the main advantage of having wi-fi is that this printer is HP Instant Ink. But unlike other printer brands, HP actually sends you the ink cartridges. Other brands just give you an alert when ink is low and you have to pick it up yourself. And lastly, since this printer is intended for home and student use, printer speed is not quite fast at 8.5 ppm. I would have wished this was faster but other than that, this is a fine multi function printer. I would highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great HP Printer!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e printer and scanner is a great addition to my home office. First, it's pretty sleek looking, and not too bulky. There's a power button to the right on the top of the printer. Syncing this up to my tablet, phone and laptop was a breeze! You just need to download the HP app. It found the printer immediately and I was up and running in no time. It has scanning capabilities through the document feeder where you can scan multiple pages or on the scanning bed itself, for one sheet. Printing is clear and crisp with nice colors. You can opt in to the never run out of ink option if that's something you'd like to do. Setting this up was super easy, even though it did look a little daunting - it wasn't - at all! Nice little screen tells you what is happening and when you open the app you can see the status of your printer and ink levels. It's fairly quiet when printing. It's not a quick printer, but the quality of the prints is great and it gets the job done for me. This is a nice printer/scanner/copier, that was so easy to set up, I highly recommend it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great economical printer for the home office

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP DeskJet 4255e All-in-One Printer is a pretty good printer for the price and it is really tuned to getting office documents printed quickly and easily. Design and Build Quality The HP DeskJet 4255e is a pretty good looking printer, and it’s small for a printer that also includes a sheetfeeder for the scanner. The printer's build quality is solid, with a sturdy plastic body that feels durable although the plastic seems somewhat textured and that can affect cleaning. The document feeder holds about 35 pages and that’s huge for copying and scanning. One thing that’s really strange about this printer is the fairly tiny access door, which is used to change out ink cartridges, is in the bottom front versus a lift up on top. I’m not used to that and I predict that one day clearing paper jams will be fairly tedious or will cause me to hire someone with little fingers and hands to unclog. Setup and Connectivity Setting up the printer is fairly fast as long as you’re willing to use the HP Smart app. It walks you through the setup of the printer. The setup took about 5 minutes to finish for me on a Pixel phone. If you add printer on the newest MacOS or WindowsOS systems, it will recognize the printer right away and get you started printing. For me, I was up and running in less than 10 minutes. Super benefit. Printing and Scanning Performance I thought the printing performance was just fine for home use and small business as a non-primary printer. It gets print speeds of up to 8.5 pages per minute (ppm) in black and 5.5 ppm in color, which is adequate for one off print jobs. It can spool using the HP software, but this is not really fast enough to be an enterprise printer. The print quality is impressive for basic color documents like recipes, forms, and travel documents, producing sharp text and vibrant colors. Scanning was fairly efficient due to the multi-page document handling. However, it doesn't seem to have duplex scanning, meaning manually flipping pages for two-sided documents. The scan quality is suitable for general use, capturing sufficient detail for documents and simple images. I scanned a photo with the flatbed scanner which was servicable but not really great for production workflows. Ink Efficiency and Cost You get three months of HP Instant Ink service with HP+. This program is designed to deliver ink cartridges to your door before you run out, based on your usage patterns, which can significantly reduce ink costs. After the initial three months, a subscription fee applies based on what amount of printing you expect to use, you pay per page so if the ink dries out, you just ask HP to fix it for you and they’ll send you another cart. I’m not a fan of subscriptions but it’s worth it to try it out because three free months of printing! The printer uses yet another new print cartridge: HP 67 ink cartridges, available in standard, XL, and XXL sizes to hopefully save you some money when you purchase carts outright . Conclusion The HP DeskJet 4255e All-in-One Printer is a really economical home use printer. It’s compact , easy, and efficient. The overall value, makes it a worthwhile purchase for a no nonsense color inkjet printer.

    I would recommend this to a friend
  • Cons mentioned:
    Speed
    Tech Insider Network Member

    Rated 2 out of 5 stars

    This Needs To Be Better.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful printer. But beauty doesn't get tasks done. It's funny that something so large, has very little space for paper. It works really well with the HP Smart app and a wifi connection. I am not crazy about having to get the app on everything I want to print from, but i guess it does keep my printer secure . The instant feeder works great for scanning documents. It's probably my favorite feature as it is rather instantaneous. The control panel works easily enough. Everything is simple enough to understand, even for kids. I still have a huge problem with only having a 60 page paper feeding tray. As far as printing goes. I think is one of the slowest printers I've used in a couple of years. One document can take up to 30 seconds to print. That's really too long. However, the print quality is really nice, but i would also assume the amount of ink needed to complete that task is ungodly. I guess that's a good reason to sign up for free instant ink trial. So you can test the waters of ink consumption. Honestly, i would just say to go but some ink. This isn't small business worthy and it's almost too bulky and slow for a productive home office. If you're not in a rush to get job done or are just in need of backup printer for the student in your life, this'll do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to set up. But it works fine after you or anyone else set up. Hard to set up with a older computer with no wifi. Even with a USB connection. Not a lot of directions for that way.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    I Highly Recommend Best Buy and HP Printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an excellent price on this product at Best Buy. Ordering and in-store pick-up was a breeze! The product was easy to set up, and I am very pleased with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this printer is a good solid printer for the price. I wanted to be able to feed documents into a. Auto feeder and this printer fits the bill. Using the HP app has lots of advantages as well. The ink program is extremely good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my home, got tired of running to Staples or OfficeMax for copies. The copies come out, clean and crisp and quick. However, after about five copies, the printer gets confused and the brain freezes and won’t print anymore until I shut it off. Haven’t had a chance to call the Geek Squad yet since it’s Christmas, but I will be calling them shortly. Other than that ink is very easy to change. Paper is very easy to install. If I could get just get this to Flo better I’m sure I’m going to really enjoy this winter.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this printer in special and it has been great. Easy hookup and good printing.

    I would recommend this to a friend