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Customer Ratings & Reviews

Your price for this item is $294.99

Customer reviews

Rating 4 out of 5 stars with 9 reviews

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67%
would recommend
to a friend

Customers are saying

Customers recognize the EliteBook 12.5" Refurbished Laptop's affordability, acknowledging it as a great laptop for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Microsoft formats

    Rated 4 out of 5 stars

    Very happy with this one so far....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel spoiled with this laptop in comparison to the dinosaur I had before it.I like the Microsoft formats and appreciate the Bing feature when searching.I also really appreciate the solid state drive with it's quiet background,durability and other features.Based upon my experience to date...I'd recommend this as a good choice among less expensive laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Fast speed
    Cons mentioned:
    No dvd burner

    Rated 5 out of 5 stars

    Very fast speed!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had this one for a while and it's still as fast as it was when it was new and the battery life is still excellent. She was disappointed that it didn't have a DVD burner but hasn't needed it. The Intel Core i5 and 8GB memory with the solid state hard drive team up together to make this an incredible, fast laptop with a long battery life which was most important to her. She has been very satisfied with it!

    I would recommend this to a friend
  • Pros mentioned:
    Docking station compatible, Fast speed, Price

    Rated 5 out of 5 stars

    Great Value Love the SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the price, lots of memory good speed and fits in my docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Short lifespan

    Rated 3 out of 5 stars

    Broke after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the price. I enjoyed it. Until it completely died 1 month after the 1 year warranty expired. Now im out $300 from this and had to buy yet another new laptop for $700. If u buy this, get the extended warranty, youll need it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast speed, Fits under wheelchair

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished laptop exceeded my expectations. It was easily set up, has very good speed. I like that is not bloated with freeware.. Just the basics. I needed a laptop that fits under my wheelchair and this is perfect. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Freezes up

    Rated 3 out of 5 stars

    Returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes up. Screen is so small and I hurts my eyes. Bad viewing angles or something. May work for some people just not for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor is perfect - some people complain it's too small but for me I need to carry it around often when traveling so I can't tolerate a bulky one. The spacious SSD coming with the laptop is more than enough to put the things necessary for traveling like important softwares, music, videos, etc. JoySystems is doing a good job in refurbishing the laptop and so far not a single issue has been identified. Overall highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Bad wireless, No fingerprint

    Rated 1 out of 5 stars

    Bad Product Description

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not get what i see in the Best Buy website, they said something about description product isn't what do you getting just have a lot problem with the WIRELESS MODULE, bad reception and just one place, in my house.I try to use en other place, like my home daughter, said You cannot connected to Internet, weird right, joysystem refurbished factory said have to buy a usb wireless adapter. Come on that is stupid Am not recommended buy this kind of products. You not getting what do you thought and wanted. Not working the finger print reader, not good wireless signal. OMG

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was perfect for what we needed it for. Great price!

    I would recommend this to a friend
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