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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.4 out of 5 stars with 245 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 31.5” All-in-One's large screen size and excellent sound quality, frequently praising the rich audio and impressive visuals. Many also highlighted the ease of setup and the aesthetically pleasing design. While some experienced issues with the wireless charger, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 245 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With only a small area available in my home, this is a perfect product that not only performs well for my daily tasks but my online business as well. Its design is beautiful with great sound and no bulky tower in the way. Highly recommended whether it's for gaming, running a business, or just every day use. Set up only took a few minutes and it was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Computer!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally competition from PC to the IMAC!! I have a couple newer HP laptops ( under a year old ) and am really happy with the performance and style of HP. Our home computer was a 10 year old IMAC all in one that could do everything you could imagine plus some!! This HP is that computer that will give you absolutely everything you could ever need and then some!! Very happy with it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a tough build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back in April, 3-4 months of consistent use and color bleed/leak started coming out of the monitor. I have to pack it and send it back, wipe out all my programs and files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What wrong with this picture?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer Bright hot spot on screen Nightmare!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Best Computer I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive when I first read the reviews. I didn't experience any of the problems described by the other buyers. The one that concerned me the most was one of overheating. My machine has worked perfectly out of the box. Not one problem! It is super fast and absolutely quiet. You don't even hear a fan. Setup was a breeze. There was really nothing to do, except go through a few simple instructions by the built in computer voice. I love the sharp colors, the large screen, and beautiful sound. The screen may take a little getting used to if you are used to a smaller computer. I love the clean look of no wires. I have two printers hooked up via blue tooth.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Powerful, sleek, and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I built my PC 12 years ago and it was time for a new one. I was thinking of getting iMac 27" but was having hard time justifying the cost. I was at Best Buy shortly before the stores were closed due to Covid, and I saw it on display. I went home and did some research and watched Youtube videos and I was convinced this is what I'm getting. I'm very glad I did. The setup was super simple. You log in with your Microsoft account and it walks you through the setup easily and within minutes I was up and running. Screen quality is very good. Speakers are very good considering they're built in (not as good as my Bose Speakers I was using with my old PC, but I decided to stick with these speakers and put the Bose away to save desk space) I love the charging stand, I use it to charge my Galaxy S20, iPhone 8, and Airpods. The Face detection works flawlessly, so I don't need to enter password to login to my PC. I've only heard the fan run couple of times (I think it was downloading and installing updates) but I don't run heavy applications. Apps open super fast (Microsoft Office, Chrome, Edge). I love the fact that it has HDMI Input which I use to plug my work laptop through a docking station, so I use it as a monitor specially these days when working from home. I wasn't crazy about the included mouse (because I'm used to the Logitech mouse), but the keyboard is great. I has built in Bluetooth to pair with other PCs or smartphones. In summary, I'm super happy with this purchase and I applaud HP for such a great engineering work.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed, Screen size

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the computer for a couple of weeks but so far it is working well. I enjoy the large screen and the speakers are excellent. It’s fast, sleek and wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    excellent computer, super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this, the computer I had in mind was an imac since my son has one, but I wanted a bigger screen, so after doing a lot of research on this HP device I finally decided to purchase one since I'm a windows 10 user anyways, I was so surprised to see how fast this thing is!, it boots up in like 4-5 secs. I purchased a digital copy of windows 10 pro thru Microsoft for an extra $99.00 o well, totally worth it for the extra features, I love the fact that I can use the big 32 inch monitor with my macbook pro and since it's a 4k display it looks amazing, all you have to do is use a thunderbolt to HDMI cable and that's it, the base charges your phone and I can control my macbook pro with it's keyboard and mouse since you can pair up to 3 devices, all ardware is top notch, except the wifi adapter, for some reason is just not fast enough, my next move is to use a Lan Wire to speed it up, but other than that I highly recommend it, it's excellent for zoom meetings. I forgot to mention that I only got the 512GB SSD, I don't need anything bigger since I use Microsoft's One Drive with 5TB of online storage per user, it comes with my Microsoft family. subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 4 out of 5 stars

    It’s huge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic screen, speeds are quick and responsive, and turnkey set up. Just a little pricey unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Sound quality

    Rated 5 out of 5 stars

    Top of the line ALL in One.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the top of the line All in One's. The speed is great, very good storage space and it is very attractive. The resolution on this is insane. I will say this, because of the width of the monitor, it means that I have to rotate my head slightly to see the whole screen. This is not necessarily a negative, but something to note. The sound is great and I am very happy. If I had to say something on the not so positive, I wish it had a few more USB ports. there is plenty of realeaste.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Big and Fast!! Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this one open box. The previous buyer expected a touchscreen, but I did not require that. This is a fast PC and it truly is an all-in-one solution. Processor and video are top notch. Boots in seconds and setup took only a few minutes (had to download a Windows Update). Super huge screen and you almost need to sit back from it to see. This is a great replacement for a dual monitor setup, due to screen size, which will save you money. And the Bang and Olufsen (sp) sound is very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Blazing Fast All In One

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absoulty love my new HP Envy AIO. This all in one is super fast. Pros- Fast, Large Screen, Gaming works well with the graphic card. Phone charger, loud speakers Cons- Display has a bit of light bleed. Not touch screen. Over all I am in love with the purchase. I use it for work and light online gaming. If you are looking for a All In One that can handle just about everything you throw at it, this one is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy has been amazing right out of the box. Easy setup, easy to install additional software I've needed i.e. the Adobe suite, audio and video editing software, etc. I love the feel of the keyboard and mouse. LOVE the ability to charge my phone on the base of this all-in-one. The sound quality is rich for how compact the Bang & Olufsen sound bar is. The display is beautiful. If you can get your hands on this machine I highly recommend. It's a great alternative to MAC and I've been able to do all my photo, and audio editing on this machine. It has also been easily compatible with external pieces like The Focusrite Scarlett 2i2 which allows me to run audio into the machine and the AverMedia 2 Plus which has allowed me to run my DSLR for live video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    The Best All-In-One PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you going to purchase PC Windows format - buy the top of the line at reasonable price - HP-ENVY 31.5 All-In-One Intel Core i7 16GB 512SSD - it is sleek and fast, wireless keyboard and the monitor picture are HD 4k perfect, makes WFH at ease. No negatives at all - super fast and just makes using the PC friendly and easy for this 60+ to use - Buy the best!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    This is a fantastic computer with a great view!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is very impressive as is the clarity. The resources on the HP Envy are fantastic (Memory, Storage and Processor). The sound system built into the bar was the best I have come across for built-in sound. I would recommend this for any higher end home user.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 4 out of 5 stars

    Powerful, Amazing Video, Terrific SOund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine. It set up easily out of the box. Screen is gian with amazing video quality. The sound is terrific. i7 processor is quick. My only gripe is that it is not a touchscreen. HIGHLY Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Basically very nice, some pros, some cons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. The screen is huge and the picture is beautiful. It's wonderful being able to use such a big screen to do multiple things at once. 2. The Bang & Olufsen sound is fantastic. Cons: 1. The Bang & Olufsen audio control does not work, so the (beautiful) sound is fixed. This means quiet background music while working is not possible. 2. It is very difficult to get through to HP support (impossible so far) 3. There is a constant humming sound out of the computer as other reviewers noted. It is not due to the machine being hot, as it does this immediately upon turning it on, after being powered off (not on sleep).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Amazing big screen all-in-one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP-Envy met all my expectations for a large screen all-in-one. Computer is quiet, fast and the keyboard much better than I expected. Love the phone/tablet tray on the keyboard--use it more than I expected. The audio is outstanding--a great viewing experience for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Working Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP Envy 31.5-in All-in-One - Intel Core i7 -16GB Memory - 512 GB SSD on October 7, 2020. It is now October 30. I paid $ 1,999.99. The machine is working great. I am a heavy daily user. I purchased an auxiliary set of desktop speakers (Logitech Z623) to help amplify the sound; but, it was not needed. The All-in-One screen has the equivalent of a built-in sound bar along the bottom of the screen that does a great job. There's nothing special about the mouse and keyboard that comes with the machine. With every machine I've ever purchased, I donated the keyboard and the mouse to charity as I prefer a trackball mouse (Kensington expert mouse Model # K64325) and the feel of Logetech's MX bluetooth-enabled keyboard. The microphone and video camera provide very good quality on my Zoom and Skype meetings. I used to have a traditional desktop machine with a tower. An All-in-One is a nice space-saver. The disadvantage of an All-in-One is that it is more expensive to fix than a traditional tower-type desktop. For that reason, I'm thinking about purchasing the extended warranty. This machine was hooked up and on display at my St. Petersburg, Florida, Best Buy where I got a chance to try it out before purchasing. Go try it. You will not be disappointed. It's a great product. I especially like that the video cam can be pushed down into the unit when not in use ─ no risk of inadvertent or spyware activation!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Processor speed, Screen size

    Rated 5 out of 5 stars

    Exactly what I hoped for...better than I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for something slick, fast, convenient, and powerful. This HP Envy did not disappoint! The screen is so big, I'm working all 4 corners at the same time. It took my multi-tasking to a whole new level.

    I would recommend this to a friend
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