Customer Ratings & Reviews

We bought the printer because you never know when you'll need a print job. It was also on sale, which we couldn't pass up. It's high quality, and the staff is very attentive. I love this store.

The printer seems good so far. However, the instant ink program was activated even though I canceled it.

Connecting the printer to my HP laptop has been difficult. It was connected and then it wasn't. I don't know if it is a laptop problem or printer problem. I called the GEEK squad where I have purchased maintenance on the laptop but not the printer and they wanted another $39.00 to help me reconnect,

I had this installed by the geek squad and after watching how they did this it was a easy install and it is easy to use.

Quality printer but having to download an app to every device I want to have access to it is time consuming and a hassle. Other than that no complaints.

Great printer works well, easy to see display, bluetooth connection. Very satisfied with purchase.

I love the printer and it print fast and neat. Easy to set up and add to any computer.

To make copy it is great. Still having trouble hooking up to computer. The ink they provide is small and doesn’t last long so just buy backups when you purchase. For the money no a bad deal.

great value, the best buy member provides an extra year warranty for free! super deal, staff is great

This printer replaces an older hp printer. I really liked the older one. This one is just as great and is very easy to setup. I don’t use a smartphone but it was very easy to install with my iPad. The free ink was an added incentive.

Awsome printer and it scans to so ++ on that and price is good to not bad at all bye-bye.

Good printer for the price. Easy to set up and install ink and paper.

Excellent item, easy setup! Sales Manager was very nice and really knew his stuff!

Easy to set up and excellent print quality. Signed up for the instant ink. Great option - very economical!

I did not think I was going to like it but awesome printer for the money well worth it

Overall easy to use, I did need some help from the Geek Squad to assist with the setup but the older I get the more obsolete I become with technology. Best Buy and Geek Squad were helpful

Print quality is excellent. I have difficulty inserting ink cartridges. Please give customers phone numbers to Best Buy stores so we can get answers to simple questions lically

this printer is quiet when printing. I recommend downloading the HP printer app which makes troubleshooting and printing a breeze.

Excellent printer for our household use...great quality and great price...as always thank you Best Buy

So far no problems. I don’t use it that often but when I do it’s very effective. I love the fact that it doesn’t feel flimsy at all. Its prints at a good speed as well. I also love it gives you the option to copt IDs with both side of the IDs on on page.