Customer Ratings & Reviews

Printer is not better than my old HP which I had for years. This printer is very slow in printing even one sheet. Most of the time it is offline. It is not the quality of any HP product that I've had and I've had several. Not a good purchase. Very disappointed.

I've set up just about every printer brand out there, and HP consistently gets it right. The HP Envy 6555e was easy to install and setup and took me about 10-15 minutes to get it up and running on my Wi-Fi without a single issue. HP always nails the setup process, which is one of the reasons I stick with their products. When it comes to quality, HP’s Envy line is top of the line. In my opinion, it’s one of the most premium brands for home and consumer printing needs. The design of the Envy 6555e is sleek and elegant (especially for a printer). The goldish tones give it a classy look, and the build quality is excellent—everything is perfectly aligned, and it just feels well-built compared to other brands. I’m really impressed by the variety of features this printer offers. One of my favorites is the auto-reconnect for Wi-Fi. If the connection is lost or the printer has been off for a while, it reconnects on its own without any hassle—something I’ve never seen in other brands, which usually stay disconnected after a long period of inactivity. Another great feature is that the Envy 6555e is made from 60% recycled material, and you’d never know it. I’m usually worried of quality when recycled materials are involved, but HP proved me wrong here as it feels premium. For connectivity, there’s a USB 2.0 port available (though note that the cable isn’t included), but no Ethernet port. Personally, I think an Ethernet port is more important than a USB 2.0 port, especially in households where a stable wired connection might be preferred. There’s also no USB Type-A or C port, which is a feature I miss for quick printing from a flash drive. However, this is mostly solved with wireless printing from any device, including phones. The document scanner on the top is a required feature for me. It holds up to 35 sheets, which is perfect for scanning documents and making it efficient. The bottom paper tray holds 100 sheets of regular paper. While I wish it held a bit more, I appreciate that it keeps the paper stored out of sight and protected from dust. The colored touchscreen is another must-have for me when selecting a printer, and the screen on the 6555e is a definite upgrade from previous models. It’s small, but it’s high-quality and works really well for navigating through options. Lastly, HP offers a 3-month free trial of their Instant Ink subscription service, which has a variety of plans based on your needs. It’s a great option to explore if you want the convenience of ink delivery before you run out. The HP Envy 6555e combines solid design, reliability, and great features, making it an excellent choice for home or small office use.

Love this printer! Like the ink refills automatically refilled..

It’s a great printer. Love all the features it has

I never got a chance to use it. Disappointed in Best Buy customer service. I brought it back unopend to exchange & upgrade to a different printer. Best manger said i couldn't return because it was over 14 days. I said: its unopened unused He said: i had to pay $50 to return it. But i want to get a different printer. He would not accommodate my request. I walked saying "i would never buy from BB again. I donated the HP printer to a friend in need.

Great printer after you get past the initial installation.

I like that it scans multiple pages but I would have like it to scan double sided.

Awesome printer that has a touch screen for easy set up.

I had to return this printer. The screen is tiny, graphics on it are impossible to see, could not enter network information on the little bitty keyboard. It's a shame, as I loved the looks of the printer. Now have another brand with a normal size screen.

Great customer service and great product for the price

This is an awful product. It jumps offline sporadically and won't print. Scanning doesn't function. Worst of all, HP online support is useless. All they can off is to cycle the printer and my wi-fi modem on and off.

Had I known! Printer takes long time to print, difficult to install ink cartridges

Prinrer was very slow and and awkward. Expected easy and efficient. Disappointed.

Very small screen makes navigation difficult to set up

ink ran out the first day of use. Buy backups if you plan to use it more than one day. Replacements cost almost as much as the printer. Buyer beware.

Does not support printing from iPhone. HP customer service confirmed there is a compatibility issue with all HP printers and iPhone IOS 18 updates. No ETA on resolution to date. This is not an issue with printing from a Mac computer. Only iPhone.

Very difficult to set up for Wi-Fi. Previous HP printers were very easy to install and use. Customer support was co fusing as well. Spoke with 3 different support people and each one told me to do something different. The touch menu pad is small. This is my last HP.

Good printer when it’s connected to Wi Fi. Problem is it won’t stay connected. I tried everything HP support suggested but still wouldn’t stay connected! Retuned printer. Would NOT recommend!

Printer very difficult to connect and stay connected to wifi.

Lack of options, like custom resizing , I can’t choose the size I want my image to be, that is a huge option all my other hp printers have had