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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 857 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 857 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my printer and ran copies. They worked very well. I ran several prints and they were beautiful but when I tried that again it would not work. I'm going to try to do it again but so far I continue to get signals saying the printer is not accessed. I'm sure we'll work this out. I will call for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 6500e Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 6500e was very easy to set up in wireless operation. Function window ease to view and work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp655

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer HP655 has smooth design, with exception of output paper holder is too flimsy, and can break easily. Top cover has no indentation for fingers, or extra place to ve able to pull cover up. Paper tray too small. Ink cartridges are still difficult to take out and replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer User Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer quality is great. Very easy to used and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, compact and easy to set up. Great printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is excellent. It was easy to set up and prints beautiful copies with no paper jams. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice printer with a lot of extras! Compact and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this printer. So far i am very happy with it. It was simple to set up and use. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, comfortable size, seems durable, and satisfactory speed

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Extremely difficult setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most difficult printer I have ever set up. I have had quite a few printers and I’m currently using an HP printer. This has taken me over a week and many calls and emails to support finally escalating it to an executive escalation manager to try to get it set up. I tried to set up using the HP smart app, which I already have, on my iPhone, iPad & Mac laptop, I printed one picture & it kicked me off wifi, never to return. The message on all devices was “ setup incomplete “ with no way of setting it up, I kept getting sent in circles only to end up at the same place & still not connected. Finally, after the manager got back to me I had to go into menu, tools, maintenance & restore settings. Even that took a few tries because the QR code kept disappearing. I was finally able to print. The printer itself seems bulky to me, I haven’t been able to use the auto document feeder, printing is slow & the quality is just so so. My old printer has a photo & paper tray in the same compartment but separate which is great because you can load both & print from either. This printer doesn’t have that & has to be opened to switch paper type. The tray doesn’t hold much & is very flimsy. I don’t mind the instant ink subscription which comes free for 3 months, I have had a subscription for years & I like it, you always have ink & it’s affordable depending on how much you print, I don’t print often & pay $1.49 a month for 10 pages with rollover pages. This will definitely be a backup printer to my older model since I’m not impressed with the print quality & the setup was extremely frustrating plus it’s missing some features that I liked, the only thing better on this one is the flat display with black background. This is very pricey for what you get, I would not recommend this to anyone, get yourself a better model that is easier to setup!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Snap To

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy printer is a great value for the price, easy set up and easy to operate. It is used daily as an integral tool for a work at home job. It does not require a lot of space and the colors and quality of printed material is exceptional. The one and only negative is the printer is slow at doing what it is designed to do, I give it a strong buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for simple printing and scanning. I don't do a ton of printing, so it works for the small volume I use it for. Simple to use and the cost is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, easy set up, easy connection to my laptop and my I phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer success

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and get started. We have used the feed and copy features. Copies are clear and average speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printing and Super Easy Scanning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup took 7 mins. Great printing quality and the auto-feeder on the top makes scanning a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my printer. I had an HP envy printer before this one that lasted for years and it did everything I needed so I decided to get a newer version. I didn’t have to get the top model to get good quality. Set up is so easy and print quality is amazing. It’s a great all in one printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this printer two weeks ago. First, it was on sale, second, it was a breeze to set up!!! HP is a great company and I’ve owned many products over the years. Get a HP product. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value printer - does everything !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE this printer in every way. Form factor is excellent and it does everything very very well. For the money, this is a great value !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad Staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite pleased with this printer. It’s compact, quick and easy to navigate. The sales representative and the installation technician did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice for light use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer for a few weeks for light home business use and have been happy with it. This replaced an Epson that went toes up after maybe five years. Toner is more reasonable than Epson, and print quality is great. Setup also was a breeze.

    I would recommend this to a friend
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