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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,144 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The best value for the money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son began his freshman year in college and my wife just started classes for her MBA program. We purchased 2 of these laptops for them and they've been raving about how awesome they are ever since! The screen is beautiful, they're fast and have all the ports you'll need.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attend online school. This computer is a not lightweight but not heavy at all. Boots up fast, no hardware or software problems. Im going to purchase another one and give this one to my son. The only thing is the case bends easy, it fell on carpet and bent a little.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup on WiFi. Love the touch screen. Love HP products

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Happy so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Envy for about a month and so far so good. I'm concerned something might be going wrong with it because every now and then the speakers make a high pitched electronic screeching sound but that is all I can honestly say is wrong. I love the touch screen feature and the backlit keyboard is a must have. Overall I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Best decision ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was recommended by best buy staff because i only need a new laptop for personal transactions only. I am amazed how whit this model. Very fast, easy to use, and fits on my budget. Two thumbs up..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP ENVY-Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and absolutely love it! From the touch screen to the 360 capabilities ect!!! The speakers need to be improved, but overall it’s a great computer! I never spend money on myself, always on my kids but had to have this computer for school!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great lap top touch screen is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person using this lap top is slightly vision impaired. on a regular Ipad he would loose the pointer. The touch screen is great for him, as he says jokingly it's hard to loose your finger. plus the ability to enlarge the print helps him read what he needs

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Entry Laptop for High Schooler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Laptop during back to school sale and so far its working great for my child. Basically use for browsing, emailing, some games and basic school homework and this laptop is perfect. Good decent battery life, light weight and nice screen colors

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop for anyone! Just one issue!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for anyone. This laptop is fast and responsive. I would recommend this for any type of work. The one problem I have with it is ghost touch. It does get annoying but, I think it is a manufacturing problem for this one laptop. Other than that this is a great laptop, for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Awesome PC for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer specifically to study , download and watch training videos. It is super easy to use, I bought a wireless mouse to go with it. The touchscreen is very responsive and the backlight on the keyboard is a dream come true for use at night.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent home computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with HP before, was wary about getting another one - but this thing ROCKS. Startup is fast, I can run my small business, my daughter can do her homework, we can video chat... everything we wanted in a home computer. And the touchscreen! FUN!!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an HP ENVY in the past. I'm really enjoying the upgraded features that have been added since my last one purchased several years ago. Touchscreen, better fingerprint scanner, backlit keyboard... I'm very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    awesome laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop. super quiet. super fast. love the tablet feature. battery life is pretty good as well. i use this for school and it keeps up the charge well. i recommend getting a stylus if you’re purchasing this laptop. it’ll come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far am very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the speed at boot up, the sound and picture quality are great, was able to set up with easy to review privacy settings, and the blacklight keyboard is very handy. My only concern is the longevity of the hinges but so far very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love my HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - Envy 15.6” touch Screen that I purchased is definitely what I wanted. I love the touchscreen and backlit keyboard. I am still learning my way around but I feel I’m learning more every time I use it. I Would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great 2 in 1 Laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how versatile it is. I can go from laptop to tablet within seconds. I really like how light it is, but still well built. The battery life on this is phenomenal. I use it everyday and maybe put the charger on once every three days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP touch screen lap top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP touch screen laptop. The size, speed of use and convenience are great! My older lap top ( also HP) worked great for many years and the only reason I changed to this one was because the windows 11 upgrade would constantly take up my time with daily upgrades so it made it almost impossible to get any work done. Lucky for me because this is a really great lap top and I can get so much more done and in a shorter amount of time that I came out the winner on this purchase. The screen is large & clear, the processor is fast, the portability is convenient and overall it is a wonderful purchase! I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice replacement for my older laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this new HP 17T laptop to replace an aging laptop. This is a great upgrade. Fantastic speed, graphics, and overall performance. I am beginning to get the hang of the many new features. I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint sensor

    Rated 4 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works really well and it functions well as a tablet, too. One issue I had, but I don't if it's just me, but within a year my fingerprint sensor stopped functioning, and I have to do a proper hardware update to fix it, but to this day, I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son to use at college. It was so easy to use straight out of the box. Quickly installed programs and with the pen (purchased separately) he was ready to start taking notes. Highly recommend.

    I would recommend this to a friend
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