Customer Ratings & Reviews

Worst printer ever. Will not register to a HP account. Don’t waste your money

Did not meet expectations Did not meet expectations Did not meet expectations

Lousy machine. Cannot be installed off-line. Instruction manual useless

Not veryv good.. unstable and bulky. Alao ink didnt last long

Lasted two months. Tried everything to fix it. Contacted HP and got no help.

it doesn't work. It simply does not print, no matter what I try.

Don't know how to frikin' print to it from my gmail/email.

Prints suuuuper slow. Only black ink. No Wi-Fi. Returned same day

This printer was all but impossible to set up, an then I found out that you must be connected to the internet all the time in order to use it. Additionally, one would have to agree to only use HP printer cartridges on the printer. I became concerned about the possibility of HP having access to my printer at all time, and I often use the printer in areas without internet access. I therefore returned the printer the following day and decided not to ever purchase HP products ever again.

Very limited functions and not easily set up for wifi use.

Need restart before every use, hp support doesn’t help

Product was malfunctioning had to have service twice

Overall I really like this little printer. It's replacing an ink cartridge printer and I hate the fact that it runs out of black ink so quickly. So I was exited to try a Toner printer because I've heard great things about them. And my expectations were definitely met. I really like the compact size of this printer. It fits perfectly in a corner and doesn't take up much space. And I even like the aesthetic of it as well. It reminds me of a Pixar character or something. But what really blew me away was how fast it prints. It's absolutely bonkers how fast this thing can spit out printed pages. This printer doesn't have a lot of "features" that a standard size printer would have. There is no big LCD screen with a bunch of options. Instead you get a compact, easy to use and direct printer. It can scan, copy and print. And that's about it. So for me it's perfect. It only has Wi-Fi for connection, so if you're looking for a printer that has ethernet/usb/etc you won't find it in this one. There is a port in the back that looks like it's used for updating firmware or something. I do have a couple of nitpicks with it. First, the power cable. It sticks out perpendicular in the back. The designers could have easily used the recessed area behind the printer to plug in the cord in parallel to the printer so you were able to push it up further against a wall. The second is the paper tray. I really wish they were able to find a way to have the paper tray not stick out permanently. I suppose if you don't use a printer often you can just load paper when you need to print. But that defeats the purpose of cloud printing and such. Overall I really like the printer. It's cute, compact and FAST!!! Pros: - Super fast printing -Good scanning quality - Small form factor - Aesthetically pleasing (reminds me of a Pixar character) - Pretty good construction quality Cons - Power cable sticks out in back (could have used recess) - Paper tray sticks out - can't load paper and close it (due to form factor size) - No ethernet port - Can't scan to PC from Printer?

Toner was draining way to sooner than it should have

I’m giving it two stars because it worked for about three weeks and then somehow conveniently stopped two days after the eligible return date? It won’t connect with a USB or Wi-Fi I even had an outsource IT guy come in to try and figure it out.

I was in need of a small laser printer for a space constricted home office, but I never dreamed that I could get a laser printer, copier and scanner in such a small package. The HP M142e offers all those features in the smallest laser printer form factor available. The printer came securely packaged, and setup was a breeze. Simply follow the enclosed setup guides to remove the packing materials, load paper, and then scan the QR code to download the HP HP Smart App for iOS or Android. Once the app is downloaded, it takes just a few minutes to connect to WiFi and have the printer ready to print. Adding the printer to Windows and Mac computers was also quick and easy using the normal methods for adding printers. The printer will show up in the add printer dialog as a network printer, and the wizard will download and install the appropriate drivers. Once setup was complete I was immediately impressed with the print quality and speed. Printing was clean and crisp, and jobs completed in seconds. Copy quality was equally good and very fast. Of course, in a multi-function printer this small, there is no automatic document feeder, so multipage documents must be copied or scanned one page at a time, but for normal home use, this shouldn't be much of an issue. Scan quality is also good, at least for documents, at 600 x 600 dpi. Other features include AirPlay which allows seamless printing from iOS devices. This feature works great. I don't have any android devices to test with, but HP says Android users can print by downloading the HP Print Service Plugin on your Android device. HP also offers an instant ink service for $1.99/mo with a 6 month free trial. I signed up, because I like the idea of ink just arriving on my porch before I actually need it. While some may not want to use this service. I can state unequivocally that I have never kept an inkjet printer in ink for less than $25 per year. Overall, I think the HP LaserJet MFP M142e is a fantastic value for home or small office use, and I wouldn't hesitate to recommend it to a friend.

A disaster of a device. Even after downloading the HP app on multiple devices, calling the help desk and signing up for their undisclosed subscription service, it wouldn't work. This is everything a printer shouldn't be: complicated, unreliable and requiring a subscription in order to print on it. I'm just relieved that Best Buy's customer service is rock solid and that returns are easy.

I didn’t get to use the printer. This printer requires internet to work. I bought a cable to print from my laptop but it wouldn’t work without internet. That should be plainly advertised on the box! I returned it, and will not buy a HP printer again.

I bought this a few hours ago because I want to freakn scan a doc, I can't simply stand how complicated HP makes this product to be setup and it also requires you to create an account, ah I just hate the user experience!

The ink that came with printer lasted only a week, instead of 6 months. Several times, the printer printed half a page, a third of a page, or didn’t print at all.