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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.2 out of 5 stars with 54 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the LaserJet Pro M255dw Wireless Color Laser Printer for its effortless setup process, exceptional print quality, and reliable performance. Users are particularly impressed with the printer's user-friendly installation and its ability to seamlessly connect to various devices, making it a convenient choice for both home and office environments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 54 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe how easy it was to set up…no punching in WI-FI passwords, etc. plug in and go!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy no hassles approved and came right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Anazing printer arrived on time was very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Terrible printer, worse company.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in the middle of COVID and it came defective. It would print with a wavy line down the middle of the pages no matter what tray I used. The printer never printed well enough quality to warrant the price. When I tried contacting HP during COVID after the purchase NO ONE was available. Now that the warranty has expired, I cannot return or even exchange this item for something that works. If you buy one, check that it isn’t defective and pray that you can return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    M255dw HP Color Laser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY easy set up. Open the box, remove printer, connect to power, power on -- DONE! maybe i needed the wiFi password, but that was essentially it. the print speed rivals our multi-thousand dollar office printer. the quality is as expected from an HP Laser printer. very happy with this purchase and the low price from BestBuy made it even gooder ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Reliable

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer! We’ve had so many printers that break over the years this one has been reliable. It’s fast, can print double sided, color is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Prints Clear And Vibrant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is so Easy to set up. I use it for invoices and colored Logo Labels for Packages. The images come out clear and vibrant for both and prints great on my sticker labels also. Love the blue tooth feature...

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Easiest printer setup to date.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the easist setups ever. Also, print quality is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Reliable

    Rated 5 out of 5 stars

    Ez to use fast printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and bought laser and many ink jets. This thing is fast and ez to set up. Worth the price in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Prints like the tank it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP printers have always been the workhorses of the printer world. If I want shockingly beautiful prints, I'll be heading for Epson and Canon. But if I need a printer that can sit in my home office and print whenever/however, no matter how long I've been ignoring it? HP all the way. And this beast is no different. It takes whatever we throw at it and laughs off every challenge. The only way to stymie it would be to starve it of paper and beat it to death with a cinderblock. Need a printer for the next decade? This is it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Color Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty loyal to HP printers and thus far I am pretty impressed with this model. I love that it's wireless because I can store it anywhere based on available space and can print from both of my computers without worrying about cords. Print quality is awesome and printing front/back without extra work by me is always a plus. Would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Print quality

    Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and great quality printing. Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer definitely recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer went beyond what I expected. Definitely recommend. Anyone that’s looking for a printer that you don’t have to buy ink over and over again. This ink is lasted a long time and I use my printer a lot. This printer is the one for you. Before I forget, there isn’t adapter you need to get if you want to connect your phone or your laptop. That I wasn’t aware of, but my niece told me. Thank God the younger generation knows how to set things up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    excellent for printing color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and use. I've printed black and color documents and they both come out excellent. I've also printed pictures on glossy paper that are beautiful. I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HP Laser printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy as 1,2_3. Wireless is great. The definition of the Pro printin is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this print. Super easy to install the drivers, and works well with my set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    It was easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer awesome, except for color photos, the are not vibrant. But I have other uses I needed it for. It was easy to setup. It seems to want a lot of ok's, when printing,, but I blame that on me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    HP M255DW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fast, quiet, and takes up half the space of its HP predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Printer!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer and so far we love it!!! Prints paper quick and easy to set up to your smartphone or laptop. This printer is worth buying.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 4 out of 5 stars

    Very reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and setup for a small office network printer. The toner smeared on labels though.

    I would recommend this to a friend
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