Customer Ratings & Reviews

Very difficult to unpack, set up and pair with wifi. Printer makes a loud, unpleasant sound when it first runs any print job, on any setting. Worse of all, no actual paper tray - just a very cheaply made cover over a slot, that won't go back on correctly when the paper is refilled. Entire unit feels poorly designed and made. Do not recommend.

This printer is no good. Bad print quality and seems to take power spike every time I print. Very noisy.

First, my apologies, in advance, for not following my usual review format. When I received my Neverstop 1001nw, I was packing to head to visit family, so I didn’t have the time to do my usual extensive, very-informative, review. Nevertheless, I did spend enough time with it to get a general understanding, to put it through its paces, and to make a general/initial evaluation. The idea behind HP’s line of ‘Neverstop’ laser printers is, essentially, the same as that found in ink tank-based InkJet printers. With ink tank printers, instead of replacing cartridges of color ink, you purchase bottles of ink, and pour them into individual tanks (one tank for each color). HP has taken that idea, and “modified” it for laser printers. Instead of having to replace messy…and they can be VERY messy…toner cartridges, you use a special HP Neverstop Refill Kit ($16 at Best Buy, or $28 for a 2-pack) a large syringe, screw it into a port on the printer, and “inject” the toner into a holding tank. Out of the box, HP claims 5,000 pages, with each refill kit good for (according to HP) up to 2,500 pages (the “tank” can hold two 103A/143A refill kits worth). So…the nitty-gritty: The Neverstop 1001nw has a monthly cycle rating of up to 20,000 pages, thus it’s aimed at small businesses, and prints up to 21ppm. Resolution is an industry average of 600x600dpi. If you use apps, note that the 1001nw supports the usual collection. For cloud services, it supports Dropbox & Google Drive. The printer, itself, is fairly light (slightly more than 15lbs), and the print quality is very-good (say, 8 on a 1-10 scale) for text, and approximately average (4.5) for graphics. The price is right…and, that’s about all I can say on the “good” side. Now, for the “bad” side…though, not entirely bad. First, wireless networking is supported through the usual standards…although, I did find it ‘interesting’ that it doesn’t support the latest 802.11ac standard. This isn’t, necessarily, a bad thing, as even ac routers can connect with earlier standards. Also ‘interesting’ (considering this is being marketed as a “small business” printer) is that the tray holds only holds 150 sheets. For something being marketed towards business used, I would have thought it to hold at least 250 sheets. Sadly, the 1001nw does NOT include auto-duplex. This is not to say you can’t do duplex printing…you can…but, doing so requires manual intervention (ie. software duplex). The final thing I had a problem with is the printer’s ‘startup time’, which HP lists as “As fast as 8.5 seconds”. Now, in my (very limited) testing, I experienced startup times in the 6-8 second range…but, this is still quite slow in comparison to me similarly-priced LaserJet Pro (approx 2-3 seconds). Oh well…for the price, can’t really complain (too much). FINAL VERDICT: So…what do I truly think of the HP Neverstop 1001nw? let me start with probably the best thing abou this printer, and that’s the expected annual operating cost. If you’re a small business, compared to the typical laser printer using toner cartridges, you’re going to save money…a LOT of money. Even better, you get to help “save the environment” while you’re at it. Yes, the refills are made of plastic, but they contain far less plastic than the usual toner cartridges. Not only that, but you also won’t get messy toner all over your clothes. Then, there’s the time saved – changing a toner cartridge, from start-to-finish, usually takes 2-4 minutes. With the Neverstop refills, you can easily add two kits worth in less than a minute (actual “injection time” is around 15 seconds per “syringe”). There is one not-so-good thing I forgot to mention, although it’s not really a “negative”. Obviously, this is not an AIO, thus, there’s no scanning/copying/fax functionality...but, if you do need these functions, HP offers a more expensive version (just don’t know the model number). If you are a small business, in need of a laser printer, and you’re sick & tired of changing toner cartridges, then I foresee an HP Neverstop laser printer in your future. It’s compact enough to take up very little space…and, if you need to move it, it’s light enough to carry in one hand. While its startup speed is on the slow side, and its print quality isn’t quite as good as mid-range & high-end laser printers using toner cartridges, the lower print quality & slower speed is a reasonable enough trade-off to make the 1001nw a worthy addition. If you factor in the money you’ll save (compared to purchasing toner cartridges), it’s even better. Do you need to be a “small business” to have this printer? Certainly not. If you’re a home-user, in search of a ‘good’ laser printer, and want to save money in the long-run, the HP Neverstop 1001nw would be an outstanding choice. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

Pretty expensive for such a worthless piece of junk. I replaced a 20 year-old printer, copier, scanner, faxer that finally died. I have used HP printers for years at home and at work and never had problems. I can't get the paper to load. I finally got the front piece to shut but I'm getting error messages. Apparently this printer does not copy. I want a simple black-and-white laser printer that prints and copies. This printer does not fit my needs.

I've been using HP products for years and they've always had a great track record in my opinion. This printer does not disappoint. With everyone being stuck at home right now or working from home this is an excellent printer to get your hands on. With 5,000 sheets from the toner tank, This is a unique design skipping the hassle of buying ink cartridges and instead when you need to refill you directly inject the ink back into the tank so you're literally paying for the ink itself and not wasting on cartridges. Printing sound is average compared to same size printers. The quality is great as always with my past experiences with having HP printers. Setup is easy, the HP app has every feature I could possibly need to control the printer. Overall This would be excellent for small business.. or who needs to print a lot of documents being its monochrome. School work Home work .. Would recommend to others

I have to say, I was skeptical about this printer in the beginning. I have not had very good luck with laser printers. This printer has really changed my opinion. Congrats to HP on making one heck of a printer. This printer is amazing for home use! It would be great for a small business too! I would like to list some Pro's and Con's to hopefully help you make a decision on purchasing this product. PRO: Amazing speed, print quality, toner capacity, and design. I would really like to point out the ease of setup. This was probably the easiest printer that I have ever set up. Another pro is the ease of printing from mobile devices. The HP smart app that goes along with this product is amazing! CON: When printing double sided, it prints the odd pages then prompts you to place those pages a certain way in the paper tray, the press a button. It will then print the even pages on the paper. Would be so much easier if it just did it all in one whack. That is a huge downfall for me. All in all, I would recommend this product to my friends and family anytime, anyway, or anywhere. I am truly loving the HP Neverstop 1001NW. Shout out to HP! Y'all go give this product a try! You won't regret it!

Clunky, loud, roller creases on every copy, cheap and looks it. Returned after three days -- to Bets Buys credit no issues on return and they found a super replacement thatday

Died right outside return date, only got to use it a few times (3 or 4) Had it plugged into a surge as well, just went to print one day and it said printer wasn't online. Went down to look and it wasn't powered on. Tried power cycle, a different outlet and a different cable Just DOA

This was a great printer for our needs, until it suddenly quit working just over a year after we bought it. Of course the warranty was gone by then so we were just out the money and forced to buy a new one. Would not recommend this product.

For years I have used another brand of printer simply due to cost of toner. The printing is good, but eh the difference in the cost to replace toner was too big to ignore. Enter HP Neverstop. It's the real deal. 5000 pages! This printer delivers beautiful B&W printing you would expect from HP, AND it saves on toner cost. I'll be honest and tell you that once I had it linked up to my WiFi network, I just print from the app from wherever I am. It's too easy not to. Most of what I print is documents from emails, and rolling them right over from my email to my printer is so simple. Not sure when I will reach the end of the toner, but I'm happy to have super HP quality printing for a fraction of what it used to cost. No compromise necessary! Would recommend to anyone who wants professional quality BW printing, small or home office.

This HP printer does everything it says it does. Toner is easy to refill and I'm looking forward to a less expensive solution. Set up was very easy. Even set it up on my iPad with no issues. It has wifi, USB and ethernet connection. Print quality is great. The only reason I gave it 4 stars instead of 5 is there is no automatic duplexing. My opinion, all printers should do this today,. Other than that, it's perfect.

does not work with all computers!!!! Research ahead of time if this works with yours! Has stupid app you need to install to work, not a plug and go. HP products are too fussy. Only bought this because literally every other printer is currently sold out.

Setup is terrible. It should work out of the box .. but noooo. I am considering returning it. My sister recommended it because of the neverstop ink feature.

This printer worked great for the first few months. After a while it took forever to spool and print. Reinstalled drivers etc still no good

Complete and utter junk. If some slapped a black only ink between to paper plates and handed it to a 5 year old, it would be better than this.

The HP Neverstop Laser is a powerful intuitive printer that holds nothing back when it comes to printing out pages on the fly. There isn't that much here that feature-packed but you get the essentials you need for printing out what you want. It's not much here inside, seeing how many other printers over the years packaged so many features and touchscreen apps this one is a refreshingly easy to use printer. Setting up the printer was easy and it's light enough for you to move on your own. It has a smaller footprint than most printers of this factor. The toner comes with the printer and they give you enough to carry you without the need for buying some for a long time. Neverstop Laser set up in minutes and was good to go once the HP app was installed. Airprint worked fine but so did my other devices over wifi to print. The speed of printing black and white images was insane. Easily spit out 10 pages in a half of second which is insane; The printer only prints out black and white pages. First thing I printer out was a 300,000-word draft document to see how the printed handled sound and noise and it wasn't that bad. If you don't have Wifi it comes with USB cable to connect to a PC or Mac. )Only 2.4 GHz) and Design wise its nothing special outside of the way the printer display how much Ink you have left inside. It's a great printer with the features you need at the moment. HP has never failed using their software apps nor have their hardware ever been an issue for me. Can't go wrong with this Neverstop printer indeed.

I needed an affordable printer that offers high speed, quality B&W prints and most importantly; inexpensive toner. I seem to have found exactly what I was looking for. It can print pages in about 3 seconds. The qualities of the prints are excellent. After seeing how it handles my daily business reports I played around printing black and white prints of my cats and chickens. Got some fun pictures there. The paper sheet tray holds a hefty 150 pages, which I appreciate. Now the part I really like. The cheaper toner. I have not had to replace the toner yet as this printer actually comes with a good amount…a very welcome change from what I have become used to with modern printers. No ¼ filled cartridge here, the accompanying paperwork claims this beast has included enough to print 5000 pages, very nice! The replacement toner looks to be very affordable, easy to add and will result in less wasted materials than traditional cartridges. Personally I don’t have much use for the mobile app, but it does work well. Set up and printing from my phone is easy. Overall set up of the printer itself was also quick and easy. I have a PC, laptop and 2 phones in the house and all are printing just fine. All in all Im very happy with this machine.

The. Neverstop was very easy to setup for mobile printing on my IPad and Android phone. Just plug in the printer and download and run the hp app. The app automatically finds the printer and sets it up for wireless printing. All of this in about 5 minutes. Setting up my pc for wireless printing was slightly more difficult in that I had to first connect with the supplied usb cable in order to print wirelessly. However, what really separates this printer from the rest is its ability to print approximately 5000 pages and to do it without a traditional toner cartridge. Although I only printed several hundred pages, I saw no effect on the amount of toner remaining. When toner does become low, you simply refill the toner tank. In summary, the Neverstop is a unique printer that addresses two of the major issues with laser printers, long printing life and toner cartridge replacement. It is easy to setup and convenient for mobile printing.

The arrival of this low-cost laser printer couldn’t have come at a better time. Like many of you, my wife’s office has mandated a work at home policy until Covid-19 clears. Despite the paperless office utopian dream, hard copy printouts remain a valuable necessity. We’ve owned a half-dozen or more “ink jet printers” that operate on the Gilette business model — give away the razor for near nothing, and charge for the blade. Once on the treadmill, we’d mindlessly invest hundreds of dollars in replacement cartridges for sub-par quality prints. This is a Laser printer designed for the masses. I plugged it into a kitchen outlet. With no screen for input I wondered how to enter the WiFi password. Simple press of WPS button on Router and it was done. Magically now listed as an available printer on an Alienware PC, MacBook Pro, iPad, and iPhone Air Print. The initial unit is loaded with toner for 5,000 pages. We don’t plan to exhaust this soon, but if we do, simply plunge more ink into the tank and we’re set for another 5,000 pages. PROS ——— + Simple setup, plug-and-play from any device + precise laser-quality prints + insanely fast prints (32mb buffer) + compact form factor + visual toner level indicator with easy refill + WiFi and Ethernet connectivity + surprisingly low-cost for a Laser Printer + no more pricy ink-hey cartridges CONS ——— -Black and White only -No informative display screen -No Multifunction features -Rudimentary basic feature set -paper cover serves clutter prevention -HP Smart app introduces privacy concerns CONCLUSIONS : If you need a Multifunction Printer (Fax, Scan, Copy, etc) there are other decent options available at a higher price, BUT if you are using an Ink-Jet printer now, you’ll never go back once you compare your prints to Laser prints.

The HP - Neverstop 1001nw Wireless Black-And-White Laser Printer is an amazing printer that simply does what it is designed to do: print great quality black-and-white pages without the need for expensive ink cartridges. To make things even better, the setup process was extremely simple and straightforward. To start, there were only a couple small things that needed to be attached to the printer due to the way it is packed. There is a handy quick start guide which depicts what needs to be done but it really isn’t that hard to figure out based on the pieces that are included. You basically just have to attach the paper input tray which easily snaps into place, add paper, then slide the cover into place over the paper tray. At this point, the printer is ready to be plugged in. The next part of the setup process will differ depending on how you plan on using the printer. I chose to set mine up by connecting it directly to my home router via an ethernet cable. It should be noted that an ethernet cable is not included but a standard USB printer cable is included in case you wish to connect the printer directly to a computer. If neither of these options suits you and your desired setup, the printer can also connect to your wireless network making it wirelessly accessible via Wi-Fi. Since I wired my printer directly to my home network via ethernet cable, I didn’t have to go through the process of connecting the printer to a wireless network which would normally be done via the HP Smart app. Regardless of whether you plan on setting the printer up for wireless functionality, you will need the app to complete the setup process and manage the printer. The app can be downloaded from your preferred app store for mobile or from the HP website for computer. When I first plugged the power cord into the printer, the printer made various noises that lasted approximately 1 to 2 minutes but it is noted in the quick start guide that this is normal and that the ready light on the top of the printer would stop blinking once the printer was ready. As soon as it seemed to be done warming up, I opened the HP Smart app on my phone and it instantly found the printer which was already connected to my network. I then ran the HP Smart app on my PC and it also immediately recognized the printer and gave me the option to add it. Once everything was setup, I ran a few test pages and not even the first page printed had any sort of blemishes or imperfections whatsoever. It prints very fast (product description states up to 21ppm but I haven’t actually tried timing it) yet the quality is impeccable. Another thing to note is the printer is advertised to print approximately 5,000 pages out of the box before needing to reload the toner. I certainly have not gotten anywhere close to that number of pages yet and can’t state whether or not this figure is accurate but based on everything else I have experienced with this printer, I see no reason not to trust what is advertised. When it does come time to add toner, it seems like it will be a very simple, mess-free process by using the port on the top right of the machine. This is a really cool design and I’m almost sort of excited to get to the point when it is time to add toner just to be able to do it. Overall, if you are looking for a black-and-white printer that produces excellent results, I highly recommend this HP - Neverstop 1001nw Wireless Black-And-White Laser Printer.