Customer Ratings & Reviews
- Model:
- 5HG80A#BGJ
- SKU:
- 6401099
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the exceptional print quality and ease of use of the Neverstop 1001nw Wireless Black-And-White Laser Printer. Many appreciate its compact size and straightforward setup process, while some find the paper tray design and price to be less satisfactory. Positive feedback also highlights the printer's quiet operation and reliable performance. However, the lack of automatic duplexing is a noted drawback for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was very easy to set up and use. However, I had to return it because it was not a printer and copier all in one, which is what I needed. I needed a printer that was also a copier.
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing printer. Very easy to use and setup. Would recommend to friends.
I would recommend this to a friend - Pros mentioned:Print quality
Hp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.prints and prints and prints...with no problems at all
I would recommend this to a friend It’s a great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is great and imm m love it really reliable and dependable
I would recommend this to a friend- Pros mentioned:Print quality
Excellent quality and fast printing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality fast printing and no changing toner cartridges.
I would recommend this to a friend - Pros mentioned:Ease of use
The efficient printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect printer. Ease of use and low cost replacement toner!!
I would recommend this to a friend - Pros mentioned:Ease of use
HP printer with great design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and to use. Great design for wifi connection!
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought that and love that printer.easy to install
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product amazing performance and easy to use
I would recommend this to a friend Good Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked great, it is a little tricky to get the wifi set up but once you get that, you are good to go. Print everyday for my son's school and without any problems.
I would recommend this to a friend- Pros mentioned:Print quality
Great for black and white prints.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this for my office! Prints great quality! :)
I would recommend this to a friend Good find
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for at home printing. I have only had a couple weeks but it has delivered. Initial wireless set up was a little tricky but we have gotten past that and able to print.
No, I would not recommend this to a friend- Cons mentioned:Price
Decent laser printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is a good laser printer, it is missing duplex printing. The price point is a bit high for this missing feature.
I would recommend this to a friend A Great Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My all time favorite printer. Toner cartridge lasts for ages. SO much better than having to buy all of the color ink cartridges when 99% of the time we only ever need black/white copies. Great at connecting to wifi as well.
I would recommend this to a friend- Pros mentioned:Size
Thinking of returning it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a horrible set up, the NEverstop is working, I really like the desptop size, but it is loud and low tech. The WORST thing is its inability to talk to my iphone!!! I may end up returning it!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer did not set up easily like it should, and that it won’t connect to your mobile phone. I can understand why that would be a frustrating combination, so I’ll offer some information and resources I hope will help.
First, I recommend following any steps you haven't already taken in the FAQ troubleshooting portion of the applicable document:
- iPhone: support.hp.com/us-en/document/c02623193
- Android: support.hp.com/us-en/document/c04024231
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-neverstop-laser-1000-printer-series/22955787/model/30334637
If the problems persist, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Fantastic Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FANTANTIC product for the cost. Just black but I've owned it over a year and have not yet had to change the toner. Not to mention the toners are under $50. A great option if you need to print alot.
I would recommend this to a friendAwesome!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer about 4 months ago it is awesome! It is a laser printer, it doesn't use any ink so it saves a lot of money if you print a lot of things. It only prints in black and white, but I don't really need colors because I'm not printing pictures, only documents.
I would recommend this to a friendGood product if you hate frequent refills
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says it can print 3k pages without refill. Which is really good. But i really wish they had some display on the printer for this price. This is the reason I took off one star.
I would recommend this to a friendgood for now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.second hp printer in a year and a half so far this one is work correctly. I hope it will last longer than the other one which hp nor bestbuy would stand behind.
I would recommend this to a friendGreat printer for cheap printing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer for cheap printing. I wish the speed was faster and the quality a little bit better. For large volume home printing, this works really well!
I would recommend this to a friend