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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 4239 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8035e for its excellent print quality, ease of use, and compact size, finding it to be a convenient and efficient printer for home use. Positive feedback also highlights the printer's wireless capabilities and straightforward setup process. However, some users experienced challenges with the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,239 reviews
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Such a disappointment - look for something else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst HP Printer product I've EVER purchased. It is cheap feeling, it jams, the paper tray is a pain in the butt to remove and insert. I was happy with my past HP purchases and not happy at all w/ this one.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’re so dissatisfied with your printer. Your disappointment comes as no surprise, considering you’ve dealt with paper jams, difficult paper-tray usability and a general discontent with workmanship. I want to help you remedy these issues, so I hope you’ll use the resources below to make that happen.

      First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
      - support.hp.com/us-en/document/c06262856

      For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
      - support.hp.com/us-en/product/model/37934580

      For input on the paper-tray issue – or if any other problem persists – I suggest that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this yesterday because my old printer died. TBD

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR, either go cheap and buy black and white, or go big and buy a laser printer. Cons: - Randomly become undiscoverable on the network. - “8 months of ink” is deceiving. I have had the printer for 7 months, printed a couple dozen pages, and now is out of ink. - Often goes through a maintenance phase when printing for the first time in a while. This results in a page that should have taken seconds to print, now taking minutes. Pros: - Works great as a scanner - HP smart app is easy to use and allows for multiple users to print from computers and phones, if connected to the same network.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Will.

      I’m sorry that your printer has performed poorly. I can readily understand why connectivity issues, rapid ink use and slow printing would be a tremendously frustrating combination. We want our customers to have experiences better than what you’ve endured, so I’ll offer some resources that I hope will help you remedy the situation.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      Regarding the ink use, while I can’t say for sure what happened in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less yet than ones in our Instant Ink program. Still, the number of pages you cite does seem very small. A third possibility is the printer is not reading the cartridges correctly and is giving an inaccurate reading.

      Regardless, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP OfficeJet Pro 8035e

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and just what I needed for our Home Office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my office. I love that it connects so easily online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. I don’t use it a ton, but it’s great for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for so good. Connection issues minimal and seem to be associated with VPN and usually solved by reboot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has separate color cartridges. This review process leaves a lot to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always on time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've ordered several products from Best Buy online. Stock is better than anywhere else, and delivery is always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and the 3 months of free i k is a bonus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK printer It’s an amazing printer the only problem with it it runs through ink when you’re not even printing stuff It has a self cleaning mode for maintenance and it uses more ink then when I print It is definitely not a cost efficient device when it comes to Inc. product and you have to use HP ink you cannot use a secondary ink company

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right printer for an upstart business !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for having it in stock, it really is a great all in one printer, we are looking forward to using it for many years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. it works great! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sssssssssssss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Like it, very easy to use, what more can you say about a printer, other than I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good printer. I like it more than my other printer. Just. A little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer to own. The ink last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pictures and i love how fast it printer print paper out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I've owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast HP printer. I always bought Epson but I wanted to try something new. With the ink deal....this is the best thing I've bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great printer so far, it was a little bit of work to get it set up, but now I can use it with all my devices.

    I would recommend this to a friend