The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,158 reviews
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Difficult to install printer cartridges!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, the cord that came with the printer did not fit properly. I had to remove the cord from my 'old HP printer' in order to be able to power on the new printer. Also, the instruction to install the printer cartridges is absolutely awful. I had to go on to YouTube to get instructions on how to install the printer cartridges. It took me approximately 6 hours to get the printer to work but it works fine after all that trouble.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a basic color printer for my personal use, so I sat on the floor at Best Buy and studied every printer in stock. I chose this HP model and I have been very pleased. The print quality is great, and it’s quiet and user-friendly. I also like the sleek, compact design.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent printer. Set was a breeze; I'm not kidding. Color prints are vivid and print speed is fast. I've purchased 2 Epson color printers and had to replace both in less than a year of use. This beats Epson by a long shot. Extremely satisfied with HP.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The HP Office Jet Pro 8135e is a wireless all-in-one printer designed for Home Office use. It works with PC, Mac, or Smart-phone, and supports wireless and USB connection.
What It Comes With
Inside the box you will find the printer, 4-ink cartridges, power cord and instructions. A USB-A cord connection is supported, but does not come with the printer.
Packaging
I wanted to mention the packaging on this product, because I was really impressed. This has some of the best user-friendly packaging that I have seen in a while. It was adequate enough to protect the product, and I was actually able to get it out of the box without tearing the box apart. The biggest help was that HP put the printer in a “bag” with handles. You could pull it out easily. There was additional package in the ink and paper tray areas that simply made sense. Simple things that manufacturers should be doing make a noticeable difference to me.
Installation
The printer is a basic unit and the setup should be easy. I had trouble with the software on multiple computers, so the installation took a long time.
As far as the all-in-one unit goes, it wasn’t difficult. The printer is fully assembled. Connect the power cord, turn it on, insert the ink cartridges, and load the paper tray. All of this was straight forward.
Difficulty came with loading the application to my computers. I tried to install this on two laptops and a desktop. (There’s an option to install it on a mobile device, but I am not interested in printing from my phone.)
The first laptop (Dell Win10) would not install the device. It already had the HP Smart app from a work computer, but it would not add the new printer. We eventually gave up on it, and moved to the next laptop. This computer still cannot print to the printer.
The second was a Dell Win11 laptop. It eventually connected and printed, but it was after hours of trying. First, the printer was connected to the Wi-Fi (Eero 6e Pro router), but the laptop would say that the printer wasn’t connected. I could see that it was through my router’s app, so I know that was incorrect. Once the app showed that it was connected it was really finicky about what it printed. Word documents wouldn’t print in color, but a PDF or internet document would.
The third computer that I connected to was an iBuyPower desktop running Win11. Installing the app on this didn’t instill any confidence. It just didn’t seem like it wanted to install on anything. I did finally get the computer to add the printer through print settings, but that’s what the 139 MB of HP app are supposed to do. In fact, the first time that I went to the start-up address it wouldn’t even load.
HP needs to spend some time developing the app more. It doesn’t need to be inflated with more options or sales pages. There should be virtually no lag to go between print options. It just needs to work as expected.
Features
These are some of the all-in-one’s features:
• Black and white printing
• Up to 20 pages per minute B&W, 10 pages per minute in Color
• Wireless and Wired connection through cord
• 2-sided printing
• Paper tray loading up to 225 sheets
• Automatic document feeder up to 35 sheets
• Front loading for paper/envelopes
• Mobile device printing
• Printing resolution up to 1200 x 1200 dpi for B&W, 4800 x 1200 dpi for color
• Copier Resolution up to 600 dpi in B&W or Color
• Scanner feeding through Sheetfed or Flatbed
• Integrated Fax Line
Quality/Speed of Printing
The print quality was as-expected. Printing the page was normal. Specs say that the first print should take less than 14 seconds. Additional sheets in the same print job are quicker.
Ink
This came with 4 ink cartridges in the box; 3 colors and a black. I printed roughly 6 sheets of non-saturated documents with some color. That was enough for the ink estimator to show that ink was used. The ink does not appear to last long with this printer.
I’m giving the HP Office Jet Pro 8135e All-in-one a rough 3 stars. The printer / copier / scanner / fax machine appears to do everything in a very typical manner, nothing special. The application installation was terrible, and needs to be addressed by HP. It’s too finicky, takes too long, and just doesn’t work as well as it should. The ink draw was also not impressive.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's nice printer. Good features and quiet. Had some problems getting things set up because no instructions came with it. Seems like a simple thing to include.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I compared many printers online before I settled on this one and I am glad that I did! The online setup instructions were clear and easy to follow. I have had no problems using it - the colors are vibrant I have had no problems with any of the functions and highly recommend this printer!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prints fast & efficiently. Paper loads on the bottom, you just need to pull the tray out. Once you figure how to set the printer up, it’s an efficient printer. Printing speed is fairly fast and the ink supply is sustainable. The only con with the printer, is that it’s kind of large for a smaller space if space is a problem in your room or office space.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using this printer for a while now and honestly, it’s been amazing. It works exactly how it should—no weird errors, no paper jams, and no random connection issues like I’ve had with other printers in the past. Setup was super straightforward, and printing is always fast and clear. Whether I’m printing documents, photos, or scanning stuff, it handles everything smoothly.
It’s reliable, consistent, and has never given me a single problem. Definitely one of the best tech purchases I’ve made!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This small profile printer looks nice, well-built and seems to have all the home use function. Flatbed and document feeder Scanner, copier, double sided print, and Fax. It looks like HP put everything in this small printer. Seems like it has all. But when comes to usability it is a pain to use and difficult to get the job done.
The good: WiFi, and wired capability, low profile, color print, Scanner, copier, Printer, Fax.
Capable of double-sided print.
The Bad: Setup experience, Slow printing, printer hangs very often. Not reliable.
Features I wish it should have - manual paper feed for heavyweight paper. Double side scanning, double side copy.
Unboxing and set up: Came nicely packed in HP box. Unboxing was easy. Comes with power cable and 4 ink cartridges (CMYK). No USB cable. HP recommend to go online and set up. The USB port was taped and hp kind of telling you not to set up as wired printer and forcing to set up as wifi printer. Downloaded the app, create an account and need to sign up for the hp+ to get the free 3 months of ink offer. The set up was nightmare. I could not do it one go, not even in one day. It just stuck in the middle and printer screen froze. After trying several time finally I manage to set it up. (I know tech and have used other smart printer and know how to set-up), my previous printer hp smart-tank was like great and set up in one go. But this was OMG, very slow at one point I almost gave up, as it was not able to communicate although connected to strong wifi. Long story short – set was a big problematic.
Printing and other feature – regular printing is okay as expected from Hp. Flatbed and document feeder Scanning is also great. One bizarre thing I noticed that if I use the hp Smart app to scan on mac- the documents text are not sharp but blurred if scanned through the document feeder. On the other hand scanning through the native mac settings (scanner) is clear and shrarp. I am not sure what is hp smart app doing here.
Color printing is sharp and colors look okay. Photos come out okay but the colors are not reproduced exactly, they ware way off, aqua color become complete blue. I know this is not for photo printing but if a photo is in the document, it should produce color at least optimally.
Printer is not reliable, hangs more often and stop responding. Needed to unplug and reset 2 times in the past 7 days and set up again, every time set up is a problem.
I felt hp’s most focus is on the hp+ subscription service, that has different tiers for everyone’s need depending on how much one wants to print. I am not particularly fan of this kind service. Here is one important thing. Once you set-up hp+ you must use hp+ supplied ink, and there is a monthly fee even if you do not print any page. Although remaining pages can be rolled over for upto-3 months.
The printer is not able to take thick pages.
It gives more problem than it can solve, I do not recommend this printer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the quality of the printing. However, I have a problem with it that I have not been able to resolve. During using my computer to write a document, then, when I want to print, I often have to troubleshoot the printer before it will print. No reason given for this, but it is irritating. This also happens when I first boot up my computer in the morning and want to print something. The printer fails, and I have to troubleshoot before I can print.