Customer Ratings & Reviews

Excellent buy. It is much faster at printing, copying and scanning than my last printer.

I haven't set my office jet pro up yet but I know I will love it. I loved what I read about it in the store and can't wait to use it.

I love my new wireless printer! It fits perfectly in my business corner. It has everything I neef to run my business with ease.

Printer display window tells me what is wrong for asy troubleshooting.

Based on the majority of reviews, I thought this printer would be good for my home office. I was WRONG! It is truly the worst printer I have ever owned...and I've had several over the years. I set up the printer and everything seemed fine....within an hour or so, my computer told me the printer was "offline." Okay, went back in and got it to talk to my internet connection again. About an hour later...same thing..."offline." Now, I literally cannot keep the printer online for more than 15 or 20 minutes at a time. Seriously? My old printer (also an HP) still works great. This one is truly a piece of junk. Big mistake buying it but too late to return it. Extremely disappointed!

This printer is very easy to use and was a good choice for my home needs.

I have been looking for a printer that will fit my needs in terms of personal and professional and this product definitely does it.

Good quality printer, fast and easy to us, the display helps on the work yo are doing, scanning or making a copy

A little trouble setting this up. Had to call HP service and they were not that helpful. Tried some thing on my own and got it working.

Very happy with this HP printer. Easy set-up and user friendly options. Great purchase for price.

best buy for value and performance easy to use and very economical. Our third HD printer

My wife loves the way it prints on two sides at once She loves receiving the ink automatically through the mail

Had problems initially with the printer saying it was out of paper. Ink cartridges that came with the printer ran out VERY quickly. I'm sure that is so you will sign up for their Instant Ink program which is a scam. Still on the fence about this product.

Initally wouldn't print because I got some cryptic message that I wasn't connected to a cloud service, even though I did the install exactly as directed and had internet connectivity. Deleted and reinstalled all software and it started printing. I then tried to set up scanning and it failed, with my laptop telling me the scanner device didn't work. On top of everything else, the HP software and support stunk - poor guidance, lot of recursive redirects when looking for help, and ridiculous amount of disparate items to install. I've got HP laptops and have been very happy with them, but this is the second printer that's given me fits due to what appears to be buggy software. I'm trying another brand.

The print quality is great but not having the option for a USB connection is not good and the power button does not wake up the printer, I have to unplug the power cord to restart the printer!

Easy to set up easy to operate worth the money……..

Great printer, easy to set up easy to transfer my instant ink account from the old HP printer to the new one Would reccomend

It is a great to use for my small business. It helps get the documents I need ready for my work the next day.

It is a great product and we love it, make out life easier

The printer works well, but uses way too much ink. Was told it had two years worth of ink in it when I bought it but was out of black ink before I’d had it for a month. Bought more and before I did my next printing, I got a warning that one of the colors was low. It uses a ridiculous amount of ink, and for very little printing.