Customer Ratings & Reviews

So far I'm very happy with this printer. My old printer [Brother) passed after only 2 years. I'm especially grateful from the help I received from Geek Squad& salesman, Emilio fot his suggestion.

I better just keep quiet about this! I would not buy this printer. The instructions from HP, are very bad and very out dated. To get Best Buy to hook it up to my HP computer, they have to come out to your home or business to do it. (WI-FI) at an extra cost of $133.oo more.no matter what.I would not recommend This product or company until A simplier way of hooking it up.

Love there variety of brands of products Great customer service

It does the job. Ran out of ink within the first week though.

Worked well for 2 weeks, then stopped connecting to my computer.

A quality product at an affordable price. Set up is a little tricky, but manageable.

Completes jobs as instructed. Good value for money.

Like the printer- don’t like that you have to take “instant ink” for three months and then cancel if you don’t want to pay the fee; but, so far it is a good, dependable printer. Best Buy sales person was great!

I bought above indicated item with 3 free months of instantink from hp. It has been nightmare. Wont print because i have enroll it to forced paid subscription after 3 months. Completely complicated garbage.

Good printer but still trying to figure out what the faxing.

Wireless connection is so handy. Like being able to print from my phone.

Love this printer that is WiFi capable. I can print with my surface tablet while sitting in the living room. Getting it set up was a little difficult because not all the setup information was in the manual.

The setup was not Senior Friendly, it could be made easier.

We had an HP printer for over 10 years that we loved. We bought this one to replace it and have been very disappointed. In the four months that we have had it, it has already had issues. The screen said there are firmware issues and critical issues… telling us to restart or contact a representative. This never happened with our previous printer. Our previous printer’s ink cartridges lasted so long and with this one, we already need to replace one after minimal printing. We truly miss our HP OfficeJet Pro 8600 Plus and would not buy the HP OfficeJet Pro 8130e again.

This printer replaced my previous HP Envy. It is a huge upgrade and I am very happy.

Great printer, love it. Except, the copying process it kind of slow and it goes through ink a lil quick. Other thank that I love it

This is a very sturdy machine, capable for what I needed to do in the office. As usual with HP, set aside 2-3 hours to set it up. Other than that, it works great and InstantInk is still the way.

Printing process loud. It has a jerking motion to it. Otherwise its OK.

Perfect for my home office needs. Easy to setup even without my kids help

Good Experience Helpful Employees Good Selections Tidy Store