Customer Ratings & Reviews

Great functionality, speed and quality. Great bang for the buck. Easy set up. Great wireless feature.

Printer started off very well, ran into problems with multiple pages being fed at the same time, printing on half of each page. Tried online solutions, ended up returing and chosing another model

Great printer for scanning, printing of all type documents in all formats and styles, remotely or in person.

This device, Printer it very difficult to operate. I have talked to customer support service on loading drivers to my computer and it still does not work correctly. Today I try scan and email my time card , it did work . My Hp printer i replace did not have these problem,

Professional and Courtesy.. The Sales Person was Great.

I love this product but having a hard time using scan to email

Nice printer for the money. It doesn't set up as quickly as the manual indicates.

Great printer at a sale price. ..easy setup..fax …wirelessdoes it all .

I could not get this printer to hook up with my computer. I called HP and even let them have control of my computer and they couldn’t get it to work.

Great printer, if i had one gripe it be it doesnt scan front and back.

It won't stay online unless I reboot it, yet my computers are working. Geek Squad didn't fix it, so I have a new printer that doesn't work.

Low quality with tons of software issues. This product is not build with physical or software quality mindset. I had used Brothers printer for 4+ years without any issues and this one has software issues such as low responsive UI, flaky wifi connectivity, resolution is diff on scan to USB vs scan to email or cloud. USB drive is at the back of the printer. How inconvenient design mindset. If the UI gives an error, then it will just freeze.

Great printer. Great customer service from the gentleman who took the time to go over our choices with us.

Great HP product! Different than previous printers re cartridges but looks like technology has improved.

We own two of these. One for our small business and one for home. Love them and the instant ink!

Does HP make a functional printer? My previous HP printer uninstalled itself after every use. This one indicates it has completed tasks when it has done nothing. An expensive paperweight! And Geek Squad is not what it used to be. I waited over an hour for help installing this paper weight. Never got help. So, I installed it myself. It printed one test page and never printed anything every again!

Very performance I will for every student and office use

Not impressed...will not let me print from my android phone..geek squad tech hung up on me after an hour of trying over the phone.

Only 1 star because the software for this printer is AWFUL, absolutely AWFUL ! Need to download 2 apps to run this on a PC. 2 !! Have to add a PIN every time you want to adjust settings. The PIN is INSIDE the printer so need to go to printer, open 2 doors to get to it. Quick Start guide does not direct you to full Owners' Manual Have spent 4 hours on the phone (so far) with HP tech support to find out how to use basic functions. Can't print the pdf you just scanned/created Can't access a print queue to cancel the print job the printer works VERY SLOWLY to start any job, print, scan, copy, fax the fax machine functions are very limited ANY received fax can only be printed out or ignored (can't save directly it to the PC... wonder why I can only print .. hmmm... every time you open the app, go to to new tab in the app, HP wants to sell ink A good company gone bad

Pain to set up, long long maintenance and noisy. Ive had HP printers and love instant ink..