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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4.3 out of 5 stars with 409 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 409 reviews
  • Rated 5 out of 5 stars

    Great multipurpose printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great photos; nice having 2 trays and dont have to switch between photo and regular paper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointingly average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job producing black and white or color documents. It is very noisy when printing. Also, so far I apparently won't print envelopes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Fast and very easy set up. I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there have not been any problems with my new printer I and not having any problem with it at this time. I will contact Best Buy Geek Squad if I have any concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use Ease of set up Print quality All excellent value for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRAB IT - IT IS WORTH IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great buy as it is as it say: All In One.. Plus the Instant Ink & paper promotions that I wasn't aware of before buying this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered as expected. Works like described,the print comes out clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t print in Black only

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay home printer/copier. It does stay connected to WiFi which is a positive. The issue we are experiencing is that it will not print in Black only ink when Magenta and Cyan cartridges are depleted. Have tried to change settings in driver to print only in black and also when printing pages, selected black ink only. This is frustrating since the black cartridges are full. Signed up for HP Instant Ink to replace ink cartridges and currently waiting on shipment which is taking several days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and maintain, It was just what we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product at an Affordable Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality product at an affordable price; has all the bells and whistles!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to Scan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While to print capability and quality are good, the scan function too many steps when using an apple product. I would not buy this printer again unless using a windows device

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small office or busy home office. Best Buy best price and in stock.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP 9135e PRINTER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had problems installing this printer. Have had to reinstall it more than 5 times at least this past year. Currently has been offline for 2 months. Have spoken with HP TECH twice in past two days. They can't get it to install either. They will call me once more tomorrow 2/21/26. Am told by tech if they can't fix, they will replace it. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer & Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my use. Easy printing & scanning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy that I can print from my iPhone to this new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very efficient, with crispy, clear images and adequate comparability

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    get BROTHER instead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hp makes you download multiple systems/apps on your computer to make this printer compatible. I went from a BROTHER to this and it's a huge difference. This printer is not user friendly. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Prints beautiful clear pictures. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and experience with Best Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the process of looking/learning about the various printers to replace my disabled printer. The employee was courteous, knowledgeable, not pushy and answered all my questions and provided valuable information on narrowing down my preferred printer. I am very pleased with my selection. It does exactly what I needed in a printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor scan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it about 2 weeks. Only problem with it is when you scan its puts a line down the middle of the page. The exact reason I replaced the last scanner I had with this one only it lasted several years before it started doing it

    No, I would not recommend this to a friend