Customer Ratings & Reviews

the paper trays are large enough to hold adequate paper one tray for letter size and the other for legal

Best printer I have ever owned. Highly recommend this printer.

The printer is fast, once it starts and my only problem with the printer is it's AI. About 1 week end I got an e-mail from amazon.com that my printer was low on ink so it sent a purchase order for the ink. Which was cool, but it ordered the wrong ink. And it did it twice, I've disabled the auto order and now I put in an order as needed and everything is great. The one thing I don't like is the short paper output tray, it's short and the paper is left with the top curved and it should be long enough for the paper to lay straight while other prints are going on.

I purchased an HP printer that failed to operate properly within the first month. I contacted HP Support and spoke with several agents, each offering troubleshooting steps. I followed all instructions, but the issue remained unresolved. HP approved a replacement, but required me to return the faulty printer before sending the new one—leaving me without a printer for over two weeks. When the replacement arrived, the enclosed instructions stated I needed to transfer the printhead from the original printer, which was no longer in my possession. After multiple calls, HP agreed to send a new printhead. Unfortunately, the printhead arrived with setup ink cartridges that were incompatible with my printer model. I contacted HP again and was transferred to another agent who required visual confirmation via my phone camera before approving shipment of the correct cartridges. I complied, and was told the proper cartridges would arrive in approximately one week. From initial purchase to first support contact: ~1 month From receiving the replacement to awaiting correct cartridges: ~1 month+ To maintain printing capability, I purchased a lower-cost HP printer independently. Summary: The warranty and support process was lengthy, disjointed, and unsatisfactory. I encountered delays, contradictory instructions, and repeated escalations. I was unable to get the replacement to function. It sits in a box, and I now use a competitor's printer which works wonderfully.

Works great! Was not that hard to set up when using the QR

Great printer . Easy to setup and configure. Prints fast

It prints fast. The display is easy to see. It is not loud,

Excellent machine, quieter than the last one, Smaller, too

Love it! Period. Very easy to set up on my galaxy s22 smart phone, then my fiance set it up to her i-phone then i set it up to my lenova laptop i got from best buy also. Very easy hp app to use to print from all three and i did sign up for the ink subscription but not the paper one and will see how that goes.

I returned this printer for a refund. I did not get another 9135e in its place. I've always liked HP printers, but this printer put me over the edge and I'm now a skeptic when it comes to HP printers, so I switched to another company altogether. My issues with this printer (and these issues were present from day 1 out of the box, brand new) were: 1) HP smart software program is full of glitches and hang-ups. It has to reload or I have to close it out and reload it in order to do a simple scanning of documents. 2) The document feeder on the printer did not work, from day one, right out of the box (brand new). So, I had to manually scan a multi-page document on the scanning screen that I needed to save to my computer. Since the document feeder did not work, both with a single page or with multiple pages, I had to also manually copy my multi-page document using the scanning screen (1 page at a time). 3) The printer would not work while I had my VPN enabled. I called HP and they told me that printers will not work with an enabled VPN, and I would have to use split tunneling. However, I've never had an issue with a printer working while VPN is enabled (without using split tunneling). I know this for sure because the printer I bought to replace this one is not an HP and it works fine with my VPN enabled; all functions work fine with VPN enabled. 4) The printer paper tray is better than my last HP printer, but they still need to improve on their paper tray; it doesn't open smoothly all the time and sometimes sticks or gets hung up on the side edges while trying to open the tray. 5) Initial setup was a little tricky and I had to redo some steps multiple times to get the printer to be displayed on my laptop while I tried to connect to the printer. I ended up having to manually put the information for the printer into the setup spaces since it would sense the printer on its own. Overall, I would not recommend this printer. Sorry.

Holds more paper and print faster! It’s a breeze to set up with the HP smart app

Great versatile printer that was easy to set up and use. It provides everything I need for my business and personal use.

Great quality and fast printing. Easy set up and the app is a plus to have.

I like this printer because of print speed. Easy to set up and features duplex.

It is a very good printer and is very fast. My only problem is Best Buy Review Techs told me it would auto duplex legal paper, but I found out that it would not.

Excellent ! The salesman was very helpful in helping me pick out the right one for me!

Love it...........................................

I had to replace my 12 year old printer and it was an HP also. So i went back with another HP wireless printer. Super easy to set up.

This printer is just what we needed. It covers all yhe bases.

It’s a good printer. Serves my necessary printing jobs.