Customer Ratings & Reviews

Replaced our old 2012 HP Pro 8600 plus printer (which worked great until we had to replace HP black ink after updating to Windows 11 and it gives ink error) with this HP Pro 9135e printer. 1) This new one is noisy in comparison. Each page printing sounds like recalibration after inserting new ink. 2) During setup, the 9135e printer kept popping out the ink cartridges that came with printer. I called HP and was connected to Ai which gave me choice man or woman's voice & told me to talk to it like it was human. It answered every question and remained on the call until I was able to print. 5 star rating for Ai. But I remain concerned that I may have future problems with inserting ink cartridges. 3) I declined the 3 months instant ink and future ink after reading reviews. I prefer to buy HP catridges local as needed. 4) I have not tried using the second tray. The only reason I selected 9135e over 9125e was for larger size of the Touchscreen. 5) Duplex printing worked when I selected it. 6) I have not tried scanning yet, so cannot comment on it. 7) The quality of typed print and pictures on my old HP 8600 were definately better ( sharper letters & images) than this new HP 9135e. This was a disappointment. I hesitate to set default to Best since it will use more ink. So I will have to remember, to change this setting whenever I print important documents with inserted pictures. 8) I haven't used it long enough to know if the connection will be there when needed or drop off like other reviewers noted. The 8600 constantly had the connectivity problem. 9) I haven't tried the feeder yet. That was another issue with the 8600 ( the feeder quit working after 1 year). I'm hoping the 9135e feeder will work and last longer. In summary, I hope HP will put their Ai to work to improve quality of HP printers. This printer is definately a step backwards. HP needs to put less emphasis on instant ink. I'm sure that is the only reason my 8600 no longer works ( some bad coding- since many other HP owners had same problem with ink errors even though reloading with official HP ink).

Works well for standard marketing materials, prints quickly and evenly. The only negative is that it is a rather noisy when printing.

So far, after a month, I'm pleased with the 9135e. It's fast, relatively quiet, and the print output is good. I don't like the constant reminders for Instant Ink, but that's life now. Moving to the HP Smart concept has reduced the space taken by the old software bundles, but HP Smart can be slow and parts of it not very intuitive. But the printer itself has performed up to expectations.

Great printer…easy to install and operate. I like that it has a larger screen. It is quiet and has two paper trays. DID I DAY EASY TO INSTALL!!!!! Great sale

The printer is easy to use. Copies printer clear and defined.

The copier makes nice copies. They are clear and look great in both color and black and white. The HP Smart app is great and easy to use for all functions. The only negative so far has been it's a bit louder than I would like. But for the cost it was worth a little noise.

Easy to set up. Best Buy salesmen are very knowledgeable. I have been purchasing from Best Buy for over thirty years.

The setup of the HP OfficeJet Pro 9135e was very smooth. I was up and running successfully printing within 5 minutes. The only issue I have is that it seems a little noisier than past HP printers but not too bothersome. So far I am happy with the printer.

I just installed this printer and it was a difficult process. I spent 2 hours on it and then spent 2 hours with HP Support on the phone. No install instructions were included in the box and the on screen messages referred me to sites online that were not adequate to complete the install. The need to install all sorts of apps was not clear - HP Smart, HP Scan, HP Easy Start. Also no where did it say where to find the password for the printer, which is a critical piece to the installation. The Scan to Computer function was the most difficult one to get working and when it finally did work the quality of the scan was terrible. I will have to process the scanning from the computer since the results using the option directly from the printer to the computer is poor. I have only had it working for one day and it appears to work okay; however, it is much noisier than my previous HP LaserJet printer. I will add that after 2 hours with HP Support a supervisor took over and he was very good, finally determining what needed to be done. HP Support called today to find out if it was working and since I have only had it up for less than a day, I told them I would know more next week. He has scheduled to call back next week to check. I find that to be extraordinary service. I will say "yes" to recommending; however, that could change.

This was an easy set up and the printer works great! When you hit print, it has a little delay before it starts, but if you are printing multiple pages, it prints fast. I like the printer and it has a nice appearence although it may be a little large. The software download was easy and works very well. I had a different brand printer before and it was difficult to use due to the software. Very nice printer!! I am well pleased!!

Great printer as it does everything I need. But it is a little awkward to select the correct paper tray when you want to print photos. When I print documents it should automatically select the lower tray, and when I print photos it should automatically select the upper tray

I’ve had my HP printer for a few months now. My previous HP printer died on me after having it for 8 or 9 years. So, I needed a printer ASAP. After doing my research, I decided to go with HP again, I’m loving this printer. The printed colors are vibrant. I’m printing documents at a quicker pace. Plus, I kept my subscription with HP where I get mailed cartridges when I start running low. The subscription makes my life easier. This was great pay!

Works very good. Scans 2 sided documents good too. So far very happy with this printer.

Great Printer. Easy to install and Easy to Use. Another win for HP

Very easy to set up and use. I would highly recommend this printer for home office use.

Set up was easy but I am still having trouble scanning to my computer. I can only scan to a flash drive. I'll have to call someone for help as I have tried to trouble shoot myself and wasted a lot of time. I love the key pad and quality of copies and print.

Great options and functions. Is a bit noisy when not in quiet mode. There is little hiccup when logged into a mesh wifi, connection sometimes lodt. Have printed to it from all over the workd to home.

I really like nearly every aspect of this product. Great, intuitive design, smooth and fast. Set up was easy. The big issue is that it jams about 40% of the time which is unacceptable. Perhaps we got a glitchy one, but I'm need to coord for a warranty exchange.

Fax and scan features not used yet. Copier & Printer output very good albeit a bit slower and noisier than expected….especially for 2 sided material. In comparison to 10 yr old hp this replaced, it seems a little less sturdy but it does perform as advertised. Control panel visibility a bit difficult if unit is placed at low level.

I have been working out of my house for over 20 years and over the years I have needed to copy, scan and fax often. This HP OfficeJet Pro is great value for money. This has been the 3rd HP OfficeJet printer that I have owned. I would definitely recommend this printer!