Customer Ratings & Reviews

It prints ok in both formats. It is more limited in paper choice than previous machines: i. e., won't print the weight cardstock the 7740 and 8500 could, and doesn't allow me to choose the quality of printing.

With my husband working from home more, we needed something that had the ability to print 11x17 blueprints. This printer as well exceeded our expectations. Print quality is great.

GREAT PRODUCT. HAVE HAD NO PROBLEMS USING THE PRINTER. AND THE COPIER. TRULY A THREE IN ONE MACHINE. GIVING ME MY MONEY'S WORTH.

Used everyday for business and home. No complaints. Set up is a bit of a hassle, but onxe its ready its easy to use.

This is a HUGE printer that is what I have wanted! The design is strange because if you use 11x17 paper a lot then the paper holder hangs out! I have a previous printer that uses the same ink BUT you have to go through customer service to get (old) ink to work! I am very disappointed in HP for all these mindless issues to use this printer!

outstanding product. I have one at my main office and now have added one at my second office.

Great quality for its price. Great for small business and personal use.

Great Printer. Quality is awesome. Wish I would’ve been had this one.

This printer is everything I could ask for. I faxed, scan email directly to another source. My photos are amazing. Very satisfied

Great printer for home office. Little bigger than expected but good to be able to printer 2 sided as well as 11x17 without leaving home

The reason for the low rating is not the printer, it's the 3 month trial of HP Instant Ink. Printer delivery was great, printer works great, very pleased. But the deal on the ink is awful, so don't think you're getting anything extra over the price of the printer. You have to select a number of pages per month for a rate, business rate upwards of $27 a month/700 pages once trial expires. IF YOU EXCEED the number of pages, they want $1 for every 10 pages printed over. That is just ridiculous. How can you predict? You get penalized for using the printer. Thankfully, you can cancel. Very bad marketing idea, HP! But I love the printer, don't get me wrong. And BestBuy is the best vendor.

This printer does everything! Easy to set up and use.

Very pleased with the quality for the cost. Highly recommended for someone that prints only a few dozen times a month.

My wife needed a printer with dual paper trays for work and after her research she decided on this unit. While there were issues with the 1st one which required us to return it to the store, they happily sent us a new one which we had no problems connecting/installing and adding the printer to out second computer was also simple. The printer works great, the colors are vibrant, and the usage is very intuitive.

Easy setup and Instant Ink has already shipped our first replacement cartridges. Printer was shipped with no problems. Like the larger display screen.

This is one of the best printers i have ever owned. The ability to print large tabloid paper is a great feature

I'm very satisfy on this purchase. I did not have any issues on installing on the computer.

NICE PRINT IF I KNEW HOW TO PRINT 11 X 17 PAPER IN THE PRINTER

Our old HP Wide Format printer would no longer accept ink cartridges. Even when purchased directly from HP. Wasted $$'s on ink cartridges. Was able to get HP to replace one, and that took a good hour plus on chat support. The new HP Officejet Pro 9730e arrives. On the 2nd day, realized that it will not feed cardstock or photo paper. Did all the suggested things. It would feed regular paper without an issue. Over 2 days I spent at least 4+ hours trying to fix this. I was on 2 different chats over these 2 days. On the second day I was finally transferred to tech support. This person was not knowledgeable. They could not understand the problem and tried the most ridiculous fixes. None of them worked. Finally, I had to state that enough is enough. I wanted a new printer. After another 30 minutes, it was agreed that I would be sent a new printer. Received the printer and opened it, it was the wrong model and a refurbished unit. UGH

Super easy to set-up. Makes great color copies. Scans are fast & high quality.