Customer Ratings & Reviews
- Model:
- 16-ah0043dx/B7HV2UA#ABA
- SKU:
- 11981702
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
IF ONLY IT DID NOT DIE ON ME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a beautiful laptop, gorgeous RGB keyboard, and a great gaming hub to maximize performance... BUT it died in less than 2 weeks. One morning I tried to turn it on and NOTHING. Tried everything, and then I saw the horror stories online - this model has a ton of issues, and I'm not the only one who's laptop just died suddenly
No, I would not recommend this to a friendStay away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan broke literally the day after returns were allowed. HP costumer service was a joke. I wouldn't accept water in a desert from either company. Now its being sent who knows where for repair.
No, I would not recommend this to a friendPretty good not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a decent machine. CPU gets to hot but cools quickly. This will be a issue long-term. Way too much keyboard flex for the cost.
No, I would not recommend this to a friendNot so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 times damages but Best Buy Store always fixing! I love BEST BUY
No, I would not recommend this to a friendLasted one week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for about a week then the liquid metall spilled and bricked the motherboard. Garabage qc, otherwise wouldve been 5 stars.
No, I would not recommend this to a friendThey won't honor price match for this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and it was great, but microcenter.com has is for $2499, and they didn't honor price match because my local microcenter didn't have it in stock.
No, I would not recommend this to a friendGreat specs but very poor device.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keys feel very clikcy and not fun to type on. The laptop gets slow even while doing simple tasks and now I see my discrete GPU is not being detected. Go for Lenovo Legion or Asus. Very poor experience.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi RahulM, thank you for taking the time to provide your feedback. We understand that the product did not meet your expectations and would like to apologize for the inconvenience this may have caused. We recommend visiting an authorized HP service provider for a thorough diagnostic and repair. You can find a service location through the HP Support site: https://support.hp.com/us-en/help/service-center. Again, we would like to thank you for your feedback and understanding. We are committed to resolving this issue to your satisfaction and ensuring your positive experience with our products.
Really love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I was hesitant to purchase an HP but doing a lot of research and the Omen is what i bought. I did purchase the anywhere 16 and the Asus strix 18. I returned both of those and end up getting the HP. Just gotta say wow the OLED screen is awesome. I have all all the TVs in my house and it’s kinda hard not to get OLED once you’re used to watching things on alid you’ll never go back to normal LED. First impressions is well built the RGB is very nice. I have gained for about 20 hours total on this laptop no issues. The fans can be a little loud on performance mode but wearing a headset you’ll never notice to sum it up. I think HP did an awesome job on this
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros- Beautiful screen, keyboard feels great, runs all the games i play including elden ring, d2 resurrected, batman games and more, outlets are on the back, the omen software for tunning is good enough for me (you can undervolt things from what i can see, but i haven't done it yet), cons- no thunderbolt 5.0, have not had unit long enough to see anything else going on. I will update later if i find anything. Just purchased a 4tb ssd and will be adding it here since it only came with 2tb, unit and charger is heavy, i dont want to carry extra weight via an external hard drive.
I would recommend this to a friendMixed bag, Good perf, terrible QC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is a mixed bag of amazing performance with bad design choices and unacceptable QC. First one had gritty feeling keys and keys that would stick and double click. Returned it and got another new unit, same issue with a sticking key but was only initially present on one key. Used it for a week and noticed manufacturing debris between the OLED panel and the glass on the top right corner leaving a black spot that covered about 5 pixels and in that time now multiple keys started having issues and random keys would stick, needing to be pressed down with significant force to break free. Those issues aside the performance and cooling capability of this laptop is phenomenal. Excellent performance for a solid gaming desktop replacement even paired with a 4K monitor. Temps stay low and fan noise isn't bad as it's mostly low frequency, at full fan speed it's more akin to standing next to a rushing river vs the jet engine sound of many other gaming laptops. OLED panel is gorgeous and response times and ghosting are non-existent, seriously once you use an OLED screen there is no going back. Keyboard QC issues aside, the keyboard is honestly just terrible. The layout is cramped and under sized, in fact the keys are physically smaller and more cramped than my G14 making touch typing difficult. I find myself constantly hitting keys on the number pad instead of enter/delete etc. The touchpad is also pretty bad, the physical click takes too little force, even lightly swiping my finger around on the pad I find myself clicking it in on accident a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
We hear your concern, and we’re truly sorry for the frustration you’ve experienced with your HP product. We understand how unsettling it can feel when your trusted device doesn't perform as expected, especially when it impacts your day-to-day flow. Please know, you're not alone in this — we're here to walk with you through every step.
To better assist you, we kindly ask you to send us an email ([email protected]) with the following details, so we can connect the dots and provide you with the right support:
Your contact information
The product’s serial number
A short description of the issue you're facing
A link to the original post or comment, so we can fully understand the context
Your message matters to us, and once we receive these details, we’ll make sure your case reaches the right hands, with the urgency and care it deserves.
Warm regards,
HP Social Media Support
HP Omen Max OLED 240 Hz Gaming Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Just wish the battery lasted longer. Other than that, I'm pleased with my purchase.
I would recommend this to a friend
