The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-173 of 173 reviews
Rated 2 out of 5 stars
bad win11 install?
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i have had nothing but issues with this machine, i am not sure if it's hp issue or Microsoft every other day i would get profile can't load. user services not responding. had to reformat the drive and so far everything is working
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this cause it was a great deal. Said excellent condition. The box it came in was damaged. The laptop wasn't in omen box it fell out during shipping. The laptop wouldn't sit flat on table. The front right and back left was lifted so the laptop would rock. Bestbuy definitely failed on shipping. Definitely not excellent condition. I returned it
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was incredibly disappointed. Yes, gaming on this thing was really good for a laptop, but it was CPU bound performance that this struggled in. I tried editing photos which even a macbook air with no internal cooling can do without too much effort, and this thing ramped up the fans and crashed multiple times because the CPU couldn't handle the stress. Not sure if mine was defective, but I returned it instantly after that. Very disappointed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fan broke literally the day after returns were allowed. HP costumer service was a joke. I wouldn't accept water in a desert from either company. Now its being sent who knows where for repair.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this and it was great, but microcenter.com has is for $2499, and they didn't honor price match because my local microcenter didn't have it in stock.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The keys feel very clikcy and not fun to type on. The laptop gets slow even while doing simple tasks and now I see my discrete GPU is not being detected. Go for Lenovo Legion or Asus. Very poor experience.
Hi RahulM, thank you for taking the time to provide your feedback. We understand that the product did not meet your expectations and would like to apologize for the inconvenience this may have caused. We recommend visiting an authorized HP service provider for a thorough diagnostic and repair. You can find a service location through the HP Support site: https://support.hp.com/us-en/help/service-center. Again, we would like to thank you for your feedback and understanding. We are committed to resolving this issue to your satisfaction and ensuring your positive experience with our products.
Rated 5 out of 5 stars
Really love it
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
At first, I was hesitant to purchase an HP but doing a lot of research and the Omen is what i bought. I did purchase the anywhere 16 and the Asus strix 18. I returned both of those and end up getting the HP. Just gotta say wow the OLED screen is awesome. I have all all the TVs in my house and it’s kinda hard not to get OLED once you’re used to watching things on alid you’ll never go back to normal LED. First impressions is well built the RGB is very nice. I have gained for about 20 hours total on this laptop no issues. The fans can be a little loud on performance mode but wearing a headset you’ll never notice to sum it up. I think HP did an awesome job on this
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop is a mixed bag of amazing performance with bad design choices and unacceptable QC. First one had gritty feeling keys and keys that would stick and double click. Returned it and got another new unit, same issue with a sticking key but was only initially present on one key. Used it for a week and noticed manufacturing debris between the OLED panel and the glass on the top right corner leaving a black spot that covered about 5 pixels and in that time now multiple keys started having issues and random keys would stick, needing to be pressed down with significant force to break free.
Those issues aside the performance and cooling capability of this laptop is phenomenal. Excellent performance for a solid gaming desktop replacement even paired with a 4K monitor. Temps stay low and fan noise isn't bad as it's mostly low frequency, at full fan speed it's more akin to standing next to a rushing river vs the jet engine sound of many other gaming laptops.
OLED panel is gorgeous and response times and ghosting are non-existent, seriously once you use an OLED screen there is no going back.
Keyboard QC issues aside, the keyboard is honestly just terrible. The layout is cramped and under sized, in fact the keys are physically smaller and more cramped than my G14 making touch typing difficult. I find myself constantly hitting keys on the number pad instead of enter/delete etc. The touchpad is also pretty bad, the physical click takes too little force, even lightly swiping my finger around on the pad I find myself clicking it in on accident a lot.
We hear your concern, and we’re truly sorry for the frustration you’ve experienced with your HP product. We understand how unsettling it can feel when your trusted device doesn't perform as expected, especially when it impacts your day-to-day flow. Please know, you're not alone in this — we're here to walk with you through every step.
To better assist you, we kindly ask you to send us an email ([email protected]) with the following details, so we can connect the dots and provide you with the right support:
Your contact information
The product’s serial number
A short description of the issue you're facing
A link to the original post or comment, so we can fully understand the context
Your message matters to us, and once we receive these details, we’ll make sure your case reaches the right hands, with the urgency and care it deserves.
Warm regards, HP Social Media Support
Rated 5 out of 5 stars
Amazing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros- Beautiful screen, keyboard feels great, runs all the games i play including elden ring, d2 resurrected, batman games and more, outlets are on the back, the omen software for tunning is good enough for me (you can undervolt things from what i can see, but i haven't done it yet), cons- no thunderbolt 5.0, have not had unit long enough to see anything else going on. I will update later if i find anything. Just purchased a 4tb ssd and will be adding it here since it only came with 2tb, unit and charger is heavy, i dont want to carry extra weight via an external hard drive.