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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.4 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Smart Tank 5000's print quality and ease of use, frequently praising its performance and user-friendliness. Many also appreciate the printer's affordable price and compact size. However, some users experienced issues with wireless connectivity and reported the printer to be somewhat noisy and occasionally unreliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 629 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive printer without expensive ink cartridges, just fill ink receptacles and forget refilling fir a long time. Good for home. Excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer with good legacy features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and the wife loves this printer, good amount of legacy features such as fax but also really nice with the smart tank. Fairly simple setup and for a really good price. Good mobile device integration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement printer. I had just purchased an HP desktop a few months ago. Decided to try this HP printer. The only issues are it is pretty slow and duplex printing has to be done manually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review HP Smart Tank 5000 Supertank Inject Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might not have purchased this printer if I had realized that it uses liquid ink instead of dry toner. It just seems like there is room for spillage, for example, when moving the printer or refilling the cartridges. Also, the paper feed is a vertical chute at the back of the printer. I add paper two sheets at a time because it doesn't seem designed to hold much more than that and I'm leery of paper jams. The printed copies are fine, no complaints there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome HP Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer! It was so easy to set up. It works efficiently and effectively. I also really appreciate the affordable price of this printer too. HP products always come through for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 5000 Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer. Im able to print from my moble devices woth no problems and i have yet to have any issue. Best printer ive ever purchased. I highly recommend this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I’ve used, I do a lot of school and crafts plus I’m a manger so I’ve had a hard time looking for a good printer but this one is hands down the best I’ve found!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I didn't have to keep buying refills. I've used it numerous times. My old machine I would have filled once already with the amount I print. I LOVE this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed another printer. Got tired of the ink cartridges drying up. We opted out and bought the supertank inkjet. I think it will do the job when we chose to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the printer is working well. I did experience a problem during initial assembly. Best Buy was great in making an exchange for a replacement unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working pretty well. But it doesn't print both sides at the same time. I have to do it manually.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Spent way too much of my life trying to troubleshoot. I sure do miss classic printers where they didn’t require you to download an app and give your firstborn‘s name and Social Security number and all of your likes and interests. Just give me a printer that plugs into my network and works every time. Based on my troubleshooting research, I’m not alone in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. The only drawback is the printer doesn't automatically do double sided printing; you have to reload the paper to finish printing document.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer love the ink refill no more cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal, easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this printer on sale and have been very happy with it. Easy to setup and I can print wirelessly from any of my devices - phone, PC, IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Witeless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home or business use, especially with the amount of print time before having to change ink cartridges. Wireless is an added bonus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer. Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generic paper and original paper by HP loving it I have tons of paper and my old printer can't even use it no more. Yes it must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy copy making

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it connects to Airbook and I PAD. The included ink is good feature. Nicely completes my desktop space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Love the way the ink is loaded with individual bottles and can visually see how much ink is in each compartment. The app is also easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My recent purchase was to replace an older printer that performed perfectly for a long time . This new one has been doing a superb job .

    I would recommend this to a friend