Main Content

Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1530 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,530 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    My Best Buy experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the Best Buy employee who assisted me was the most congenial, informative, personable kind and helpful young man I have ever had the pleasure to do business with and I am a senior citizen. He listened intently to what I needed and answered all my questions. He even made me laugh which brightened my day. He is truly an asset to your organization. Now, about the purchase. I love the printer. My only concern is that the plug in the back easily falls out. Other than that it was easy for this old lady to unpack, get it set up and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use. My daughter was able to install it really easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 4 out of 5 stars

    Home/Office printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. It works for printing school papers or documents for our business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to setup and performs as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great quality pages in color and black/white. A little slower than expected, but very good for the price. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being so fristrated for decades with my last inkjet printer. Literally ink was gone ascsoon as i printed a test page and two other things. Finally decided to try the smart tank and it has been incredible! I can print wirelessly from my phone,chromebook,computer! My 16 year old was even able to quickly print off a resume from her phone for a ladt minute job interview. No problem ar all. Really wish i had bought this all the other times i bought replacement ink cartriges in the past. 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    HP Ink tank printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, easy to set up and printing from mobile device is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product. It was easy to set up and functions as advertised. I put off getting a printer for a long while. Now I'm wondering why.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I did have trouble setting up the WiFi. Now have to figure out how to get back into set up mode. Might just let the Geek Squad do that!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Inkjet Option for long-lasting ink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this printer was a no brainer decision for me. I was truly tired of spending a fortune on ink cartridges for my other HP inkjet printer. As a person who leads a team of Lions Club vision screeners, we screen a minimum of 875 pre-k through 5th grade students every year. We were going through tons of cartridges because the screening results printouts that we send home to parents are in color. Another local Lions Club bought this same printer a while ago and in their screenings (and they do about 6,000 a year because their city is MUCH larger than mine), they have been using that printer for 18 months without having to change the ink! I LOVE this new printer. The quality of the prints is excellent even when I put it on draft mode to save ink. I love it so much that I bought one for my own home!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and prints well in color. I especially like the three year ink supply as with my old printer it seemed to run dry at the least convenient time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I teach pre k and so I am constantly printing out papers for my students and myself to use! Printer is very easy to set up and use. Ink lasts a decent amount of time as well. It can be a little slow if you are printing a large amount of papers with lots of color ( not all black) but I have no other “complaints “ I will definitely be recommending this product to all my friends and coworkers

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Print quality

    Rated 5 out of 5 stars

    Business owner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to connect. The quality was very impressive and the ink loading was easy. Would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp smart tank printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review on this printer is great . Your copies come out clear . The best part is you have no ink cartridges to change which is a money saver .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 4 out of 5 stars

    Printer copier

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose well. Easy setup and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit of an adjustment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the printer. Brought it home. It took me awhile to figure out how to get it started. The biggest challenge was the supertanker ink. I had never used one of these printers before. And then, realized I also needed to install the cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to set up. For the price it is pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    good home printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, not overly big, lots of ink in the tanks prints a little slow but perfect for home use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the new printer, and the setup was fast and easy. No problems. Did a test page print and also all went well. Print Quality is good and printed straight from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality at a great price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision when I decided to buy this printer. Perfect size for the space I have available. But, the featurs I like the best is that it doesn't use ink cartriges like most other. Adding more ink extremely easy and it came with three years of in included. Also, the fact that the paper feeds from the back gives me the option of multiple paper sizes, mostly legal, in a very easy way to move from one size to another.

    I would recommend this to a friend
Sponsored