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Customer reviews

Rating 4.3 out of 5 stars with 1656 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,656 reviews
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bottle ink reduces plastic waste and cost

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottled ink reduces the waste or need to recycle an ink cartridge. HP states that a family or small home office can expect two years of printing before requiring refilling. I found the fillig process safe, easy and fast. The black ink bottle can fill the tank twice. The great thig is how well the fill process went. Not a drop leaked during the fill. No mess. It is a bit intimidating to install the print heads. he color coding and install manual had clear illustrations and instructions. I have an EERO router which required a bit of extra work. EERO does not allow nor does it have a WPS feature. EERO settings allow one to temporarily disable the 5mz band. This makes it easy for the HP printer to find the 2.4mz band. Too bad it doesn't allow the higher frequency. Once the Wi-Fi was set, HP Smart app did the rest. I was able to use direct printing from my Motorola android phone, and my iPad pro. Connectivity there is easy. HP smart prints and scans for the PC (Windows). I use FileCenter as a scanning platform and filing system for my home office. While it prefers a TWAIN driver, it did work with HP's driver. The printer scanned perfectly. High resolution PDF's and JPGs resulted. Printing was also great. I didn't see if it allows for duplex printing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality, Setup

    Rated 5 out of 5 stars

    Great Printer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great, replaces my Cannon, which is eight years old. I like the ink filling method, no mess, the print is fine, well worth the money and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy set up and does a great job printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great quality at a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great decision when I decided to buy this printer. Perfect size for the space I have available. But, the featurs I like the best is that it doesn't use ink cartriges like most other. Adding more ink extremely easy and it came with three years of in included. Also, the fact that the paper feeds from the back gives me the option of multiple paper sizes, mostly legal, in a very easy way to move from one size to another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Easy setup printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very easy to set up and worked as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it prints great! Ink cartridges are literally a thing of the past and never last long, this smart tank of filling up the ink yourself lasts a very good long while. Most complain about the liquid ink drying out. In truth that only happens if you don't print. The liquid ink in the cartilage doesn't dry out. It's when it goes through the hose that dries out if not in use. We don't print a lot but do print at least one to two times a week to help it prevent that. Setting it up was easy, getting it all up and going with the app feature as well was smooth. We enjoy the quality of this printer. And the sound when printing is pretty much small white noise in the background. As for printing quality it's been spot on. We slowly tested with regular paper up to cardstock as we plan using this guy for holiday cards. Overall very pleased. And for the value we gotten it for, definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very nice copies. Wish i could load more paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and chose this one from the many available. Set up was easy and it has enough ink for two years!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home Office Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flexible, we can print via our cells or computers. Having 2 years of ink is much appreciated, and the quality of printing, both in black and white or color, is exactly what we needed. Perfect for our home office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Reliable, Quiet, and Super Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with this printer! Setup was quick and seamless, and the ink bottles were easy to fill without any mess. The print quality is crisp for both documents and photos, and it’s surprisingly quiet during operation. I also love that it includes two years of ink—it’s a huge money saver. The wireless connectivity works perfectly with my laptop and phone, and the HP Smart app makes printing and scanning effortless. Definitely one of the best home office purchases I’ve made this year! Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    HP - Smart Tank 5101 IS GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store staff was outstanding: I explained what my needs were and was shown multiple options. Decided on HP 5101 Smart tank and I am very happy with it so far. Set up was easy and it functions as hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    "HP Smart Tank 5101: Unmatched Performance and Cos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 is a standout multifunction printer that delivers exceptional performance. Its innovative ink tank system ensures cost-effective printing with impressive yield, reducing the hassle of frequent cartridge changes. With high-quality prints, reliable wireless connectivity, and user-friendly features, the Smart Tank 5101 excels in both home and office environments. The easy setup, intuitive touchscreen interface, and mobile printing capabilities enhance its overall convenience. This printer's durability, efficient functionality, and remarkable print quality make it a top choice for those seeking a reliable and efficient printing solution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working fine. The instruction guide was less than clear on getting it set up. There was a step that said put an alignment page on the scan/copier glass for alignment of something, but it never said where to get the alignment page from. I spent better that a half hour on the phone with Best Buy Tech support and they ended up doing the setup of my printer for me. The instructions just seemed to have steps out of sequence.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    HP Smart Tank 5101 All-In-One Supertank

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 Wireless All-In-One Supertank is your typical Inkjet Printer with a slight twist; the "Supertank" refillable reservoirs. The initial hardware portion of the setup process introduces you to the most unique feature of this printer: the fillable "smartank". This printer features separate bottles of ink, which you flip upside-down and insert into the top "click in" module of each corresponding tank. Do not worry when flipping the ink upside-down as there is a rubber grommet type device that ensures no ink will spill out. The included black in bottle uses about 75% or so of the bottle to fill the black tank. The other colors use 100% of the bottle. In most cases, black ink is used more than color, so while I understand this initial reasoning I wish they would simply have included all of the ink bottles to be the same size. I'm sure the researchers at HP have done their homework and my desire for this is not justifiable enough. Once the ink is all ready to go and all of the packaging bits are removed, insert your paper and run some "alignment sheets". I found the auto align process to have worked perfectly without the need for any manual adjustments. I then proceeded to download the HP Smart app onto my iPhone for initial setup. This process was easy. I then proceeded to setup the printer on both my Windows and macOS devices. I downloaded the same app on both OSs. Starting with macOS. Here I ran into some initial issues as the HP Smart app instructed me at the end of the setup to "install the drivers" which it provided perfect instructions to do. However, I am running the latest macOS Ventura, and there are no official drivers for Ventura at the time of setting this up. I thought this was strange. I then setup the printer on my Windows device which went start to finish perfectly fine. I then was shown a "print anywhere" guide from the app, which allows me to printer via the HP cloud, from anywhere via any device signed into the proper HP accounts from the HP smart app. Setting this up then allowed me Venture macOS device to print to the printer without issue. Next I updated the firmware on the printer to the latest. After this completed, I noticed over some time, my macOS Ventura machine picked up on the printer via Bonjour, and was natively recognized. Everything about this printer is about what you'd expect. There is little to no reason to get much into the other details in this review, however, I will say that printing from any device using the HP smart app is simple and results in a perfectly printed page, color, black and white, borderless, etc. Using AirPrint via an iOS device also works perfectly, and as expected. Scanning via the HP Smart app is also super simple on any device. I found the HP Print Anywhere technology to be especially welcome for situations where an Android, or even a guest device may be present. It's easy to print from literally anywhere you have access to the internet and this app to sign into. All in all, this is a great inkjet printer with a lot of modern conveniences. My only real gripe was the somewhat "broken" setup process on macOS Ventura initially, though this was mostly and easy work around to then ultimately getting properly fixed. Time will tell if this new ink tank technology offers any real value to the inkjet type printers, which are traditionally, a total waste of money, as ink costs are so high in comparison to the printers, and the ink usage is so heavy that replacements tend to happen more often that it financially makes sense. If HP's promise of "2 years" is true, this printer would be an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Easy Set-up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old office printer became obsolete when I could no longer find ink cartridges for it, so I had to buy a new one! I hope that this type of smart tank ink is more efficient - use-wise and money-wise than cartridges, and time will tell. The set-up was very easy once I downloaded the app (it's in the instructions) - the illustrations and animations made things very clear, and I knew just what to do at each step. I haven't had a printer where you load paper from the back, but so far it's great - and I can see exactly how much paper is left, which I couldn't with the paper tray. All in all, it was a good deal and seems to be just what I needed for my job (retail, small non-profit).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    HP Basic Color Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems in the past with wireless connections to a printer and bought this one because of its hard-wire option. It works very well and the quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed at a good price. Easy setup and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The Smart Tank is a great printer copier & scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product.....A HP SMART TANK....5100 series printer / scanner is a superior unit. Now that is set up it prints without wires from my laptop computer. A single convenience copy can be made from the copy bed with one button to push....very easy!...........The draw back i was able to overcome was the installation instructions.....They will move you all over mny screens.......You ay have to pusg a button on the back of your router......It is all explained.....in several languages in the ample SET UP & REFERENCE GUIDE.......Having got this one set up I am vert pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and start up. Prints fast and wireless feature is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good so far. Nice clear print Scan is easy.

    I would recommend this to a friend
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