Customer Ratings & Reviews

First all it didn't work. 2nd I don't want to replace print heads as I am not swift when it comes to electronics. I returned it and got the 9125e.

Used for less than a month only, now cant use it anymore, cant connect to wifi, tried everything. Waste of money

This item required a replacement printerhead after minimal use. I do not recommend this product.

This works when it wants to . I have to turn it on and off 3 times or more before it prints . I am so disappointed in this product to be honest and I am looking to return it .

This printer just does not work well; even new it was slow and took forever to recieve the file to print. After 8 months, it just stopped working. The app says its ready, the readout on the printer says its ready, but it refuses to print.

It has been awful!! It copies fine. But trying to copy something from my computer takes like 5 minutes to print 1 page!!!!!!!!!!!!!!!!!! Something is screwed up big time with the wifi!! I should not have to go thru this crap!!!!!

I’m having a lot of errors when trying to print. It’s nice not having to change out ink cartridges but not sure it’s worth the hassle if I can’t use it

The printer never stays connected to my computer try to connect it directly to the computer and still wont print

Worst printer I've ever had. It took 3 to 5 minutes to print one page, and trying to use your wifi to print from your phone was almost impossible. I'll never buy HP printers again. Oh i called customer service and they wanted to send a tech out to look at it, for the low cost of 250.00 when the device was bought the same day. WOW

This is the second printer that I have purchased that has a top feed for the paper, and just as the prior one that I had it keeps getting stuck and now it won't work at all it's completely broken. I'm returning the printer and exchanging it for a tray fee.

The color quality was poor. I was trying to print out a wood dresser that was a light-colored brown wood, it came out orange. The majority of the items that I printed came out way off of the colors I had hoped. I ran all of the troubleshooting I could find online to potentially correct the problem but it fell short. I returned the product 24 hours later.

I don’t anything about this printer. It’s slow, paper jams, gets ink all over other pages, it rendomly stops running… too many errors.

Bought it. Printed twice. Had problems with the feeder. I don't know if it was just a problem with this printer or the model.

The printer stopped printing black 4 months after I bought it, spent hours on phone with hp support desk they finally agreed to send me a replacement since mine was under warranty new one came today carriage won't move to center spent another hour on phone with hp support said it was faulty printheads which they just sent o me today. DON"T BUY!

This printer does not work with the Hp computer I bought at the same time.

Hp support is terrible and wanted me to purchase products that i didn't want.

I had a lot of problems with this printer and had to call HP 5 times. The printer is offline and wireless did not work. Scanner was offline also, would not connect. I still have some problems with this printer. I would not recommend it at this time until HP fixes all the problems.

Can't make it work. Does not install easily on my computer. Called support and sold me useless, invasive software. All together a disaster.

Clerk told me it did auto double sided. It does not. Very disappointed, but over 3 days and ink installed to be returned. Also after "successfully installed". Kept going off line. Needed 3 support calls.

It was not a good printer. Did not keep. Returned to store. Tried another HP and didn’t have luck. Returned. Settled with a cannon.