Customer Ratings & Reviews

Horrible choice. I spend more time trouble shooting to print, scan or just to get the status to Online than I do working. I have to remove and install the printer DAILY! Most of the time it still doesn't work. I have a couple of the trouble shooting videos memorized. I'll leave it at that. MH

Black ink prints fine. Color ink is printing with lines everywhere. Disappointed.

Will not print most things Very disappointed Won't recommend it

Just went to this HP after years with a brother printer. I can't get it to work with AirPrint and they want me to add apps and drivers. will only print a few pages when it does work.

Printer would not print colored documents and only printed black and white regardless of advertisement. Had to return.

Worst printing ever does print upon opening. Tried recalibrating and it still didn’t work Best Buy refuses to take back and called the cops on me for being black and trying to return the product per their return policy I will nevr buy from here again

waste a lot of paper - therefore a lot of ink. Prints things 2 - 3 times even though I only asked for 1 copy. Haven't figured out how to do some things. I guess you get what you pay for. Could have used a little more info about the printer at time I bought

It just does not work consistently. Very frustrating to keep unplugging. Would not suggest buying this model.

The product felt cheap and flimsy. It was defective right out of the box. I will never purchase HP again. Never gotten anything from HP that wasnt junk.

not an easy printer to use I'm thinking of taking it back and getting more user friendly

Giving so many errors, can’t print large files when you send by HP application, returned

I purchased this printer about a month ago. I was able to use it twice to print about 30 pages total before it started to jam. I haven’t been able to get it to print anything else.

Poor printing speed. The machine runs various low. When printing a page, the machine takes forever.

Excessive slow printing. While connecting for printing it does’t accept the request to print keep on loading. Don’t waste money on this printer……

Terrible printer. Paper jams often. Not a good printer.

Worst printer ever. It keeps disconnecting from the WiFi. Every time I want to print I have to go through the whole set up process.

The salesman was a lot of help but this was broken. When I returned it no one asked if I wanted another or asked if they could help me get another one!!! I won’t be back

This printer was a nightmare. Paper continually got stuck. Ink does last Difficult to use.

Two printers and a visit from the Geek Squad and couldn’t get interface with iPod or iPhone in a sustained fashion. Returned for an Epson product and no problem.

Total piece of crap. Does not work. Just came in the mail. Can’t even get it to work. I had three different men try and fix it. It was for my dad. Don’t waste your money.