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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1502 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,502 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    DEBRA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok not as fast as i wish but it does get the job done great price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Excellent choice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Print is excellent. Much better than a cartridge type printer. Color is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only annoying part is anyone that doesn't want to connect to the printers wifi will have to have the HP app and connect as a guest. Makes it kinda difficult for air BNBs when the guests are not so tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installing and good quality, very easy to use with devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    HP Smart tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Print Quality is very good. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up the print quality is awesome and I hooked it up to my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    My new HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is a bit slow in the staring of printing. I'll get used to it! Works well, prints very nice black or color. Easy to fill the ink. I'Il give it a # 4 * My old HP-210 worked faster. Hey HP-doctor works great in this one also!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Crafting Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Smart Tank 5101: Ink tank system slashes costs, easy refills. Good print quality for docs & crafts. Wireless printing/scanning via app. Cricut users: reliable for design prints, accurate registration marks. Borderless printing is a plus. Handles standard vinyl/sticker paper well. Thicker media can be tricky. Color accuracy good for most crafts. Overall: cost-effective, reliable for home & Cricut. A smart choice for both general printing and crafting needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pain! Never had so much trouble setting up a printer in my life. On the phone with Best Buy for an hour. Then had to have Geek Squad come out. Yes, it was user error, BUT I felt the directions were not nearly as clear as with other printers I have had. ALSO, nobody at Best Buy when I bought it in Tucson, AZ told me that here in AZ the ink tanks tend to dry up if something isn't printed every week and they cannot be repaired and then you have to buy a whole new printer. Instead, I should have purchased a laser printer. No one told me that when I was buying the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A challenge met

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer but challenging to set up. I have experience with other inkjets but this one tested my religion (if you know what I mean). Now that it’s up and running, though, we really like it. The price was great as well…it was on sale

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great price. Makes very high quality prints and copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP_%101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP printer at Best Buy. I had a very difficult time setting it up, even with the help of the Geek squad. Finally I reached out to HP and they set it up on my computers quite easily. So far it is working very well and I am pleased with the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy to get the communication established. I tried every troubleshooting suggestion . I had to go through buckeye brainiacs and the Best buy geek squad for the setup. The device works fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best Buy ever - HP quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first timer using a printer in over 20 years, the HP 5101 was easy enough for a 71 yr old-time. The set-up was easy enough to follow w/instructions. The shock & joy at the quality for the usage I have. The HP Laptop I purchased along with the printer at Best Buy has made me a return buyer at Best Buy. Check it for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up. The print quality is very clear even on a financial report. Colors are true. The printer takes a few seconds to get ready to print but once it does the printing is fast. An HP rep was in the store on day of purchase and she was extremely helpful in helping us select this printer. Very pleased with this printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    love my new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and connect to blue tooth, also love that each color is independent and don't have to buy expensive cartridges just for a single color, would recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reconnect with printing again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this looks like a great printer. What makes it even better is the affordable ink option—unlike other printers where the ink cost is so high that I eventually gave up on printing altogether and threw my old printer away. I believe this ink option will finally give me a reason to reconnect with printing again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever printer I’ve ever bought. This is a game changer for me. Ink is incredible too!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome love the wireless connection and prints in high quality have had it almost 12 months and still using same ink

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Portable and wireless with WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works exactly as described. Easy to set up and portable.

    I would recommend this to a friend
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