Customer Ratings & Reviews

I purchased this tank printer to avoid excessive costs of cartridges. The tank is great but the printer consistantly needs to be turned on and off to continueing print jobs. I seems to loose something in the programing. Very fustrating. I was looking for dependable printing but this printer isn't doing the job.

very slow, paper gets stuck. Does not do 2 sided copies well

The paperwork said this printer doesn’t qualify for ink replacements by mail. Dumb.

Easy setup and printing is very good. The color is bold and bright

Need duel-sided scanning? Go elsewhere! I was told by an HP Rep who was actually in the store when I bought this that it could do duel-sided scanning. I got it home, and guess what. IT DOESN"T. The rest may be good, but if it doesn't do what you need, it's pretty much worthless.

Dumped a good chunk of change ($350) on the printer to print and scan my son’s curriculum. As a single income family this is as a big hit. I have had back to back issues with the printer constantly throwing error codes and freezing, had HP send out a replacement printer, all for the replacement printer not to work, and then they tell me that it’s now out of warranty and I’m stuck with a broken replacement printer and there is nothing more that they can do. Stay far away from HP

After 5 months the printer started making noise on the scan feeder. It was working great until it didn't.

It is a bit complicated. I do like it; It is also a little slow to warm up.

Setup is a pain : many videos of problems from consumers

Don’t buy it, Previous verisions were more capable despite the cost of cartriges. And it doesn’t have dual sided scanning, which is misleading. For the price even on sale go with better features that are as difficult to configure.

During the setup process, my printer has run into an error where it doesn’t recognize the blue ink tank has been filled. Thus, preventing me from being able to install the black and tricolor cartridges and finish setup. Can’t use it, will try to bring it in for Best Buy to look at. I was hoping to really enjoy this printer, especially for the price. Hopefully the store can help and get it fixed, but as of now I can’t recommend it. Will august review if I get to use it eventually.

This printer is not compatible with glossy paper as it states in the specs on the hp website. The ink on glassy paper NEVER DRIES, even when you change the settings to glossy paper on both the printer manually and on the computer itself. You will have ink all over your hands. I am super dissapointed in this purchase and will be returning after having spent longer than you would expect to get it all setup and updated.

The worst printer I have owned over the years. The feeder only takes one page. If you try multiple pages it jams or takes more than one page at a time. Totally useless. The paper for printing and copying has also jammed up multiple times. I can't waste my day clearing paper jams.

Not for the printing needs of a small business. Tried two of them and they both had major problems with feeds on larger projects. Constantly jammed! Along with smeared copies, this model is AWFUL! Fragile parts and noisy. Switched back to a new Laser Jet Pro MFP 3301 and glad I did. Back in business!

It is a hard time on/off to print… Not sure how to scan!

This printer is the hardest to setup and operate. The app that is used is great for selling ink but not much more. If it was easier to return i would get rid of it. No more HP printers in my house.

Worked great but 7 days after the return period paper started jamming nonstop and defeated the purpose of buying an expensive so called good printer. Every page and every time I printed the paper jammed. So now back to Best buy to battle, or repair which i shouldnt have to repair a brand new printer!!!!

This printer is VERY SLOW! If you have things to do, don't buy this printer. Also, it paper jams about 20% of the time. I am not impressed with HP at this point.

Replaced 2.8.25, disconnected...with cptr...again ...have ryan...who set up contact me

Pitchers dont print, come out with to much ink on them