Customer Ratings & Reviews

After losing all my electronics in a Cat-5 hurricane Ian, then again in Cat-4 hurricane Milton several months ago. I love the concept of this printer, it is smaller than the replaced Office-Jet series much bulkier printer. Although I have had to swap it out several times for a variety of reasons, I'm hoping all the kinks are all worked out now. Depending on what you are using the printer for, will determine if this is the product for you.

After years of owning an epson ecotank, it finally saw its last day. I was hesitant, but decided to give this HP a shot. I run a sign shop and print work orders and invoices all day everyday. This printer is fast. Ive made nearly 300 prints so far and the ink tanks still appear to be nearly full. I will be purchasing at least two more for the shop in the near future.

This is the best setup I have ever had-All-In-One and so much easier than fooling with ink cartidges. Great machine.

Easy to use, very good print quality, fast printing, quiet. Setup manual could be better, more info especially setting up ink.

Great printing machine! Love it! Very easy to use and print multiple copies at any time. Perhaps my all time favorite printer. I would recommend this printer to everyone who is in the market to buy a new printer. It is also very cost and labor effective.

Over all great printer. Quality is superb. Initial set up does take a little time, but well worth the effort.

I gave it 4 stars because I haven't had it very long. So far set up went fairly easily, for the most part the instructions were easy to follow. I am able to print from my phone and my laptop. It prints faster than my old HP.

So far so good. I have had ink jet printers since they were invented and always an HP. Have not been impressed with my last one from a quality perspective and the WiFi was always a problem.

Needed a new printer. Decided on this bad boy! Was very easy to set up and 2 years of ink included. Was a no brainer. Price was good at $329.99. Can't find it cheaper at any other seller. Print quality is very nice, speed is great. CAN'T GO WRONG. You can even print from a smart phone. I liked that.... Thumbs up Best Buy................

The printer is pricey. But ink is cheap and there is plenty of it. For decades printers where cheap but ink was expensive. Example: HP 8710 pro was $160 and ink was $130 HP ink and not able to use off brand ink very well whithout messing up printer forever and only lasting around 2,000 pages. This printer: HP Smart tank 7602 is $450 and ink is only $65 for HP ink and you can use anybody's ink Black 32XL and 31/CMY ink for as low as $20 and lasts 8,000 pages. So Buying a 8710 Pro with enough ink for 8,000 pages would cost $680 and to buy HP Smart Tank 7602 with ink for 8,000 pages would cost $450. So you save $230 after printing 8,000 pages with HP 8710 Pro. Now I admit that is using there projected amount of ink used for 8,000 pages but you get the idea, that estimate is for 2 years of ink for each printer. So in a 2 year time frame you are saving approximatly $230. After that ink is cheap for another 2 years. Sounds like a win-win to me!!!!

Jose Juarez is an outstanding Sales Professional. He’s been knowledgeable on multiple product we have purchased (most recently a PC and printer). Jose is very personable and always available when we notify him we’re coming in for a purchase. He makes it so easy and seamless I always think of Best Buy first when we have a need.

Wow so hapoy the salesperson advise me of the quality of this printer easy ink refill very satisfied

Works great! Easy to use.worth the price! Hp is good in this !

It’s nice to have an updated printer. It solved all my previous issues that I had with my old printer.

Not difficult to set up. Took about 30 minutes. Probably overpriced for what you get, but the next model down was only a bit less after I traded in my old printer for a credit. I do like the printer ink reservoirs. So much less waste. The bottles are recyclable. The bottles are one full fill of the printer. Not sure how it will go when you have to add more ink. I would probably just wait until a reservoir is completely empty before trying to fill it again. I think it would be a bit messy otherwise. The printer is fast. I use it on wireless alone. AirPrint works great with all my Apple devices. Easy to connect to windows 10 and 11. I used the app to set it up on all the devices. Do not sign in to the app before setting up! Skip that step. This took me to a dead end about printer ink and I had to log out of the app before continuing. It does not do duplex scanning, but how often would I use that anyway? I have a canon scanner for that. My old printer kept running out of paper all the time. This one holds three times as much. Big paper tray. Love that. Print quality is good. Not great. Not artist quality. Business quality. I think it depends on the paper quality as well. I use cheap copy paper. My old printer had 6 ink tanks with gray and two blacks and the colors were a bit better. The app also shows how much paper is left… that is cool. I took away one star for the price, lack of duplex scanning and the print quality.

I’m in love with this printer. I’ve always purchased HP products but my 2014 Officejet Pro’s ink cartridges were financially killing my budget with the large volume my home office printing demands. I hated to give up the quality I had become accustomed to with my existing Hp. After consulting with a BestBuy representative I purchased the super ink tank model. This printer has become a well loved addition to my work! Thank you Best Buy and HP I am a lifetime customer.

Great all in one printer, ink has been lasting even after going through several hundred pages of paper. Double sided printing is also great as it automatically flips the paper. Top scanner is nice being able to just load the tray and send it. Highly recommend if youll be printing large quantities.

This printer was an easy setup. I did have Geek Squad come in and make some fine adjustments since I was changing computers. The quick set up guide and the app were really helpful. The tank system is easy to install. What I really enjoy is the quickness and sort of the printing process.

I had dreaded having to buy another printer since my old one stopped working. I had purchased a less expensive printer and I'm glad I took a chance on this and upgraded. Works smoothly, connected fast, loaded the ink without issue and it's worked well so far!

this product is doing great! so far no issues. easy setup and very easy to use