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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $329.89

Customer reviews

Rating 4.2 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 872 reviews
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the printer for a few weeks but so far pleased with the easy setup and its functionality. Hoping long term the use of ink in bottles for refill will work well vs the old cartridge type. I gave 4 stars for value since I felt expensive and 4 stars for quality because I haven't had long enough to determine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 651

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice printer but prints slow HP app is always having issues.. depends on the day weather you can connect to printer and print from your phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid, if slow, printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid printer. Setup was easy. Print quality is good, though it does print slowly even in "Draft" mode. High capacity ink tanks are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small. fairly easy to use. but your review page makes no sense!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Plus 651 Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to set up, not any problems at all getting started. Includes plenty of ink to begin right away. Being able to control amounts of ink as you go is a brilliant improvement over ink cartridges. especially for using black ink. Added bonus of being able to connect with a USB cable instead of being dependent on wireless only. Print quality on a test photo looked super good. Have not owned it long enough to tell if if may be higher maintenance later, in case it is not used frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased HP Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I am enjoying the printer. I am glad that the store salesman helped me with deciding on a purchase that fits my needs. I like HP products, and I was disappointed to see my previous printer stop working after nine years. However, I am glad to have this printer now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Easy to use and looks good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a First Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although an easy wireless hook up, it has turned out to be less than I expected in performance. When sending a job to the printer, the machine takes 10 secs or more to act like an athlete just waking up. It "stretches", "flexes", does a few "push ups", etc while I shake my head in frustration saying, "C'mon. Get on with the print already." Also, I do a lot of 2-sided printing. This printer prints the series of one side, then you take out the stack and stick it back in the printer to do the second side series. I couldn't believe it. I thought THAT approach went out years ago and believed all current printers have the capability to print both sides as a regular feature. Even my kids were astonished at this. I will say, though, that the printed product is excellent. However, overall I'm not satisfied with the machine and wouldn't buy this model again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dot Dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an easy set up. Photo are crisp and clear just like a professional photographer. Printing also great in black and white and in color..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great little printer,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Tank Feature is great, no more going through ink as fast, very simple to operate. very compact for a busy desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced an old HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup, works great. love the injet tanks versus the cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and super value! Lots of features and long lasting ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low ongoing ink cost / high-capacity tanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer uses a refillable ink-tank system rather than traditional cartridges, which means very low cost per page if you print regularly. According to one review: “The Smart Tank’s dramatically low costs per page are impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice home printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. It has been a great printer so far. The liquid ink filling was much easy than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home and business needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these printers. The print quality is excellent. The printer is quiet and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP = Happy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an older HP all-in-one wireless one that finally stopped working. Set up was really easy and it prints beautifully and quickly. I’m excited to see how long the ink lasts. Will save me money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Stuck, Use Liquid Ink!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted something that is simple to use! This printer is different because it uses liquid ink, instead of cartridges. The printer is professional quality. Try it, you will probably like it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was fairly easy to assemble and get going. So far we have only had 2 issues with it and one of the it had to be unplugged in order to get it to print from a wireless device. On another occasion I was also instructed by the printer when it wouldn’t print to remove and check one of the print heads. It was easy to do and I found nothing wrong with it but I had to do it 2 times to get the printer to come back online and print. Hopefully these are one time events. The large print tanks are great and are very easy to fill. I haven’t had to refill them and suspect I won’t for a long time since there’s just 2 of us that use this printer. The quality of the paper printing is good and the colors are very nice. I have not tried to print any photos yet but might try that just to see how it works. I generally don’t use a printer to print my photos but send them to a printing service especially with my previous printer which the ink was very expensive. The refills on this printer seem very inexpensive in comparison. Hopefully the print heads, which look a lot like another printers ink cartridges, will last quite a while. One negative thing I have seen is that it is slow to print if it hasn’t printed in a while. The printing speed on it is ok but not wonderful. The unit is very sturdy and fit into the place I had my previous printer. The scanner is very nice in that you can use it wirelessly and not just from a computer but from a phone or tablet. It has several locations that you can have the end product of the scan end up, email, Dropbox or a hard drive location if you have one saved. The paper tray is not huge and holds maybe 30-40 sheets so that’s a little bit disappointing. I’m not sure why they didn’t put the paper feed into a drawer under the paper output. It could have held more paper and not been a dust collector like it is mounted on the back. I have not used the fax but I did notice that when I went to plug it into a phone line that there is only one jack and that is an input. So if you need a phone and fax, you need to get a phone line splitter. We rarely need a fax and if we do we’ll just plug in the phone line to it. Overall I’m pretty happy with this printer although while I was writing this review I decided to try the sheet feeder and scan from my iPad and the printer locked up again. I unplugged it as it was stuck in shut down mode for quite a long time. When it came back up I scanned from my iPad from the sheet feeder and it worked ok. I feel like the pages were just a little tilted to one side and there was a small black mark at the bottom of each page that’s not on the scanner bed-so they didn’t feed quite square. I do feel like the software side of this printer is a little bit difficult to get everything set up and working and can be a little time consuming. But as of now it all seems to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer and good ink savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an HP Inkjet. I got too tired paying for the cartridges. This is very similar to what I had. I needed to be able to print on both sides automatically and I needed a flash drive port. It's a little more pricey upfront than my old inkjet,but it should quickly pay for itself on savings from ink. One little nitpick: getting the printer heads in is a little tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank is SMART!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and printed pages are clear. Very user friendly!

    I would recommend this to a friend