Customer Ratings & Reviews
- Model:
- LK75C
- SKU:
- 6482714
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the icemaker kit for LG refrigerators. They find it easy to install and are pleased with the perfect fit. The icemaker also makes large ice cubes quickly.
This summary was generated by AI based on customer reviews.
You suck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the second time you jerks have emailed me saying you would be at my house in ten minutes or less and not shown up. First time you claimed the cable wire was too low in front of my driveway even though you drove under it to deliver the refrigerator. This is simply an icemaker, for the same refrigerator. THesecond time is today, two days off work waiting for you, you say we will be there in ten minutes, do not show and never call.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, CliffordC! We deeply apologize that your delivery of the LG Icemaker Kit for your Top Mount Refrigerator has been such an immense headache for you. We want to assure you that your review does not go unnoticed. It would be our pleasure to immediately assist you and rectify this! So please shoot a private or direct message via Facebook or Twitter using the handle @LGUSSupport, and we will get to the bottom of this with you! ~Rita
Not worth it and doesn’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Waited months for this to be come and get installed and it does t work. Now have another one coming to be installed. If second one doesn’t work we will stick to ice trays and get money back. Not worth it or the hassle
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Ice Maker Kit (LK75C) model. We appreciate your feedback and regret the inconvenience you've experienced with the product not working as expected.
We understand how frustrating it must be to wait months for the appliance to arrive and then have it not work properly. Rest assured that customer satisfaction is our top priority, and we are committed to resolving this issue for you. To obtain more details on your LG product, please visit this link: https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-my-ice-maker-not-dispense-ice-CT10000021-1337887751125. If you encounter any issues with the second unit or if you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Lousy service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No icemaker available when I bought LG frig. Bought the icemaker and waited a month. First one delivered was wrong one according to installer from BB. Waited again and a second one was shipped here direct. Spoke to BB employees calling from Florida for my Colorado install (what?) weeks ago and still dont have an icemaker except the one sitting on my office floor.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
NOT HAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when you get me the right icemaker and have it install i will be happy its bin 4 and a half months still no icemaker I am supposed to get my right one in a week check back with me then right now I am not happy
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with valuable feedback. We apologize that you had such an experience with your Icemaker Kit for Select LG Top Mount Refrigerators - White. This will be considered for our continuous improvement. Please feel free to send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you with this. ^James.