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Customer reviews

Rating 4.2 out of 5 stars with 561 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers frequently mention the ample space and great size of the 26 5/16 Cu. Ft. Side-by-Side Refrigerator, along with its attractive design and quiet operation. Many appreciate the value for the price. However, some customers have reported issues with the ice maker and limited shelf adjustability, while others have expressed concerns about the refrigerator's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Quiet, Attractive Modern Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is surprisingly wonderful and at a great price point. Insignia is BestBuy's house brand. Positives: Digital temp controls, roomy, quiet, and available in white Cons: None really. Even the the ice maker is quieter than most. We have a great room and a noisy compressor was to be avoided and this fridge delivers. Far better on noise than I expected. The no-handle design is different and provides clean lines and easy exterior cleaning. After two weeks, no negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Space
    Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Brand New And Experiencing Some Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, I've had this fridge for only a day and so far the ice maker hasn't been working, and the freezer light has already gone out. This is not an encouraging sign. The fridge does have a nice design and it's quiet. It has a lot of space to store food but I am a little nervous that this fridge won't last the test of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Looks great, works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for about a month now, but i really like it. Some say the ice maker is loud and I can see their point, but it doesn't bother me. It makes enough ice for my needs, I've mever come close to running out.. You can see finger prints a bit but they clean off easily and aren't a problem if you dont touch it all over the place. Has a clean modern minimalist look and I like the super cool/super freeze functions. Temperature is spot onto what the refrigerator displays based on analog thermometers inside the fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! It’s the second biggest in this type of style on the market! I love how sleek it looks giving you a premium touch at such an affordable price. It is so spacious!! This fridge you could definitely fit a pizza box and cake in here if you needed to. I recommend if you’re looking for a bigger fridge and modern design that’s easy on the budget this would be it! Also financing!? How can you go wrong? Wonderful buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    BEST REFRIGERATOR WE EVER BOUGHT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS OUR FIRST INSIGNIA APPLIANCE AND WE ARE VERY HAPPY WITH IT. IT LOOKS GREAT, WE LOVE THE DESIGN OF THE HANDLES. INSIDE THERE IS PLENTY OF ROOM . THE SHELVES ARE WELL DESIGNED AND THERE IS PLENTY OF LIGHTING TOP TO BOTTOM. RUNS QUIET. WE LOVE IT !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek design, Easy to organize your food and drink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really enjoying this refrigerator. The design is sleek with very clean lines. Even though we have a older kitchen it makes our kitchen look more modern. As for the way it functions, its very easy to get to the food even if something is at the back of the refrigerator. Its also very easy to adjust the temperature as the weather changes. The shelves on the door are really deep and hold a lot of items. I would highly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 3 out of 5 stars

    Nice but default code displayed less than 24 hrs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space, the drawers glide softly, seems easy to operate. The sleek design with no handles is awesome but the default code was displayed less than 24 hours after delivery sucks..the customer service line was a hassle onthe phone for more than 8 hours transferred 4 times long hold times, getting disconnected 2 times was annoying as hell. Only to end up in the store to resolve the issue to be forced to replace with a refrigerator online THEY CHOSE..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    great refrigerator !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator has met and exceeded our expectations. Plenty of room on both sides my wife loves glass shelves, plenty of storage on side door bins, love ice cube options, great design easy to clean, thanks Best Buy for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great unit for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and effectiveness for the price. I think it looks great, works extremely well and was an upgrade from my prior model. The "beeps" when left open drive you crazy, which is awesome for energy saving.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Great value for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look of this fridge in store. Now that it’s installed, looks great in kitchen too. Sleek design, quiet and works great. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! Delivery was quick and efficient. Once it was set in place, the guys were able to give me a quick tutorial and gave me the information needs if I had any further questions. The overall product works great and I love the sleek design of the fridge. I love the alarm aspect that lets us know if we’ve mistakenly left one of the doors open. The ice maker makes small cubes (which I like) and crushes the ice as expected. I think it’s a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water that comes from the dispenser has a chemical smell and taste even going through the filter. I love the design of the unit and the size. Can’t get past the water taste though.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Refrigerator since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Huge and looks fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic! Very big and ice and water dispenser are just an added bonus! Design is simple but elegant at an affordable price. No issues at all very easy to install. Had some issues with the delivery but they came back out the very next day to bring it my home. Keep in mind is fairly large so the doors must come off to get through door. Go with professional installation for ease and stress free.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, lots of compartments. Shelves make it hard to store upright bottles on them because they are so close together so all upright bottles only fit in the door shelves. It looks great, sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Quiet; sleek; so much r

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter fridge! Love the sleek design and simplicity. Oh and I can get water and open the door at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, so sleek. Was in need of an upgrade and this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best and energy efficient too. Nice design. best price

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what we needed. The nice clean design looks great in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design. Quick refill on ice machine. Love the cubes.

    I would recommend this to a friend