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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3648 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,648 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia 39" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Insignia 39" Smart TV with Alexa voice control. The ease of use & the picture quality & color are perfect. I have Amazon Prime & am able to enjoy movies & shopping. I am so glad I got this TV from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control, Response time

    Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the good, picture and sound are pretty good. Tv gets louder than most without sound distortion. The bad, lags a lot! I run top tier internet and both of these tvs I own lag. Neither are very far from the modem. 2nd issue is the remote lags. Most the time the tv doesn't even respond to the remote. Haven't found a fix for this yet.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Curtis,

      Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    A Mind Of It’s Own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and tremendous value for the price. Mine has the common (according to the web) problem of turning on all by itself. I mounted it in the garage so I simply unplug it when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Picture and Sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but have had issues with the remote from the 1st day! Doesnt seem to work properly (press any button once, device performs the request 3x).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Am loving this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV for my bedroom, and this was perfect - perfect size, perfect price. And Wow - setup was sooo easy! I don't have cable, but have subs to Netflix, Prime, Hulu, etc and all was quick and easy to set up - the firestick is amazing. I have a set of wireless ear pods for my android smartphone, and turns out they connect to the Bluetooth on the TV, so that was a bonus. Also, the USB slot is perfect for when I want to load movies to a stick and watch them on the TV. What more could you possibly need!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Isignia 39 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this tv to replace a smaller tv. It works well and easy to set up. For the money its a good tv. Loads faster than a regular tv with a roku stick. I would recommend this tv for a bedroom tv ect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson's room. Easy for him to use (he's 6). Picture is good. Sound is fine for the tv size.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV, remote issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV for the price you pay. The only reason I keep it just one star shy of a perfect score is because I'm having some issues with the remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    39 in Firetv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was great. Easy to setup and has a great picture. The sound quality of the product works great and the controls were easy to use. I would recommend buying this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a really reasonable Price. We use as an outside tv on deck with a waterproof cover and it’s perfect. Light enough to carry in and out as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good picture and sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these. We only stream Amazon and Netflix shows and movies, so these sets are perfect. Quick set up and easy to use. Light weight, clear picture, and good sound. We’re happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great TV - Easy Setup - Fire TV - Best Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Fire TVs are very easy to set up and use. Pretty rock solid too. I have three of them and they all work as they should. The price is good and and Best Buy always has them in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good tv, make sure to have batteries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my sons tv since it was very outdated. I bought this because of the price, and for a smart tv i wasnt going to find a better price. That being said, overall i think its a good tv. Only issue is that the tv will NOT allow you to operate without the remote working, which i feel is a little obsurd. It comes with batteries for the remote, but with very minimal use, they died in less than a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Guest TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my guest bedroom. It provides quality TV service, picture and sound. Easy to use. My guest like being able to log into their Amazon account from the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great size for bedrooms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these for bedrooms. They’re the perfect size. Hung them on the wall very easily, as they’re pretty light. Picture is great, and they were pretty easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my daughter in college. It arrived quickly, lightweight, slim design and was easy to set up. The size is good for a small room and provides easy access streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Easy set up Netflix and others channels built in the TV. Great sound, color and easy with the highlighted buttons and on the remote. It works perfect with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and allof the apps available. Easy to use and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for you buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall TV has great picture and sound quality add in a fire stick built directly into the TV and forget a smart TV this TV was built to stream. Overall learning curve is pretty small when going from a regular TV to this fire edition. Highly recommend this TV for a starter or for a younger children as they can take full advantage of the capabilities that this TV can provide.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bob

      Hello there,

      Thank you for taking the time to review our 39" HDTV. I am glad to know you are enjoying your new TV. I know that going from a regular TV to a smart TV like this one can be confusing at first, but we are happy to lend you a hand whenever you want. We strive to provide excellent products at a low price for our customers so we truly appreciate kind comments and feedback like yours. If you ever have any question or concern about the TV, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good for a child or spare room

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok tv for the price. I know the roku tvs are much better as a friend has one. Here the is picture is good enough. There is some minor slag in loading prime movies... I have the highest speed wifi so it's the tv. Mine seems to have a volume problem and has to lower... often. The main problem I have is with the pause. There really is not a pause button. It works for about 15-30 sec then goes to another screen and cuts it's self off soon after. The remote is a major battery eater.

    No, I would not recommend this to a friend
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