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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1125 reviews

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76%
would recommend
to a friend

Customers are saying

Customers recognize the superior sound quality and reasonable price of these earbud headphones, frequently praising the comfortable fit. However, some users reported issues with the product's durability and the lack of volume control. Concerns were also raised regarding the bass response and battery life in some instances.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,125 reviews
  • Rated 3 out of 5 stars

    Too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are okay, but they are not good as I thought.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job, but don't expect anything spectacular.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they appeared to be good quality but they broke in 2 weeks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones are Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase.. just a regular pair of earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thing is ok for secundary headset just for work nnnnn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds play and last just as long as the original ones I got from Apple. Would definitely buy another pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is subpar. Definitely not worth 19.99

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are almost apple headphones but not Apple at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It sounded bad when I first purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it as it sounded bad when I first got it :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some problems when connected to my computer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your comments about this headphones, please contact us at https://www.insigniaproducts.com/contact-us so we can find out where the problem is about these headphones. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG didn't come with any so I decided way not get some at Bestbuy Mobile. I'm happy I did because I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at Apple but saw these. They work great and you can purchase a warranty through Best Buy. Way to go.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    Poor Quality Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged these headphones into my computer, turned up the volume to 100 and still could barely hear anything. Definitely, not the quality I expected. The poor sound quality caused me to return this item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I apologize about the volume issue your headphones had, it might have just been that unit. I am glad that you were able to take advantage of Best Buy's 15 day return/ exchange period though. -Brian Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good but not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good to use for short activities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has worked out extremely well for me while at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my sister.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my sister. She really liked them. There's no difference between these and the Apple ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughter like the iPhone headphones and are as close you'll get n great price. They love them.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product wa a headphones . The sound was low . The headphones fell out of both ears all day long . They were uncomfortable on the ear . Eventually they broke and I retuned them back to the store .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! We're certainly sorry to read you had these issues with the headphones, but it's a good thing you could return them to the Best Buy store under the 15 day no-hassle return period.  Amanda - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great audio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to buy this product. It was on sell when i purchased it and i feel glad i bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new earbuds & will recommend to all who need a good set.

    I would recommend this to a friend
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