Customers find value in the ease of use and reasonable price of TurboTax Deluxe Federal + E-File + State 2020. Many appreciate the e-file feature and the overall software quality. However, some users experienced difficulties with the download process. The software's ease of use is a significant positive aspect for most customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 274 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Using for 20 years - still reliable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using Turbo Tax for 20 years. I've always found it easy and intuitive. Deluxe seems to work for me - I don't have a complex tax situation but do have stocks and bonds (so a bit more than normal).
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 4 out of 5 stars
Good tax software
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Makes tax filing easy. Good value. Would be nice if annual purchasers received discounts.
I would recommend this to a friend
Rated 5 out of 5 stars
taxes
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
been using turbo tax for decades since the 90s without any issues great support if you need any help.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
TurboTax Deluxe
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using TurboTax for many years. Very easy program to use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Another year utilizing Turbo Tax
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another year down with TurboTax Deluxe. No issues. Very easy to use.
Includes all the updates for COVID-19 relief for businesses and individuals whom might not have gotten their stimulus checks from 2020 yet. Advice - if you did get the checks ($1200 from March and $600 from December - Do NOT lie about it to get a higher refund, the IRS will charge you because they do know who got it and who did not. Might not happen right away but down the road you will have a surprise)
For those who are questioning if you need to pay anything additional to file. No, you do not need to pay anything extra to e-file the Federal or State return. Perhaps if you do more than one state but I never do.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
TurboTax is awesome / BestBuy made it easy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We always purchase Intuit TurboTax for our taxes. Not only was it at a reduced price through Best Buy, we got to purchase a download and not even need to leave the house.
The purchase was easy, we got to use our Best Buy "points", and of course Turbo Tax with their excellent product and support (had to call them today) can't be beat.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
I love Turbo Tax, it tells me how to do my taxes
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using Turbo Tax for years to do my taxes and I do my sister's and my mom's taxes too. It is a simple program that walks you through everything, so you can use it very easily, even if you don't know how to do your taxes. I own a home and have deductions for items I buy for work and mileage that I have for work to deduct. Sometimes I itemize deductions if I have a lot of medical expenses for the year, but sometimes it is better to take the standard deduction. The program tells you which one is best, also it downloads the latest updates right away, so the changes in tax laws are up to date, like new deductions you can get for buying solar panels for your house or a hybrid car, for example.
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 5 out of 5 stars
Been using this for years!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy software to use. Too many people are afraid of doing their own taxes and with TT 90% of taxpayers could so their own taxes.
I do taxes for friends and family do the free 5 E-Files come in handy!
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 5 out of 5 stars
Great Tax Prep.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used the product for several years and it always works great and I never worry about the results or e filing. It walks you through the whole process and I use it on the federal and state taxes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
An excellent product!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the 15th year in a row we have used TurboTax and after using it this long, I doubt we may ever try anything else!! An excellent product at a reasonable price....and so simple to use!!
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 3 out of 5 stars
Don’t count on help other than auto prompts.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t count on advise if you get mixed up or have some problem that is confusing. The ‘help’ section is automated and just picks up one or two words you say or type. You get the same information as when you use the index and search. But in the end, I was able to complete my fed and CA state returns and automatically send them to IRS and FTB. It cost additional $25 to send to state. Not sure why. If you mail it, no charge. I had not directly sent to IRS before, so had to enter 0 on the 2019 AGI. Finally accepted.
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 5 out of 5 stars
Tax Prep Software
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does what it’s supposed to do. Helps me file 5 tax returns with e-file. Keeps trying to make me upgrade to a more expensive version that I don’t need. But it works for what I need.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Great option for filing income tax
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great option for filing your own taxes. Very easy to manage and definitely does save you money. I have used them for many years, they have great customer service.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
6th year in a row that I've used Turbotax at tax time. It is so easy to use and their support is top notch for those tricky forms. High recommend.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
Tax Reviewer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Turbotax is the best! It is very easy to use and it saves you a lot of time and money! I would highly recommend this product to use for you tax needs.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was a very easy process. We purchased this item online for download. We received an email promptly with confirmation of purchase and to be on the lookout for another email with instructions on how to download software. We did receive the email with instructions on how to download and it worked perfectly. Software was installed and worked without any problems.
I would recommend this to a friend
Pros mentioned:
E-file, Ease of use
Rated 5 out of 5 stars
Easy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very user friendly. I been a turbo tax user for many years.
2020 worked well. I efiled and got my refund within a week.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Efficient software
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use. Quick when you use it year over year because it will download your information from the prior return.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Repeat user of TurboTax Deluxe
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After online purchase the software download and install was straight-forward. Have used TurboTax every year and is convenient that it is able to pre-fill data and compare to prior year. Deluxe version includes one state. E-filed both federal and state this year (extra fee for state e-file). Software has option to walk you thru all common tax situations and supporting documentation is good. Price was ok, but watch for sales.
I would recommend this to a friend
Pros mentioned:
Ease of use, Price
Rated 5 out of 5 stars
good software
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
good price and works well for our tax return. will use this again in the future