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j5create - 4-Port USB 3.0 Hub - Black-Angle_Standard

j5create - 4-Port USB 3.0 Hub - Black

Model: JUH340SKU: 4445016

Customer rating

Rating 4.5 out of 5 stars with 1123 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,123 Reviews
  • Rating: 1 out of 5 stars

    Inaccurate Advertisement

    Posted
    dion
    • My Best Buy® MemberMember

    For 3 months, this USB Hub worked fine. I had 2 external hard drives and 1 CD player connected to it. Then the external hard drives no longer appeared when connected to the hub. The box art shows 4 pictures: 1) Camera 2) Hard Drive 3) USB 3.0 Device 4) 2.1 Amps - Fast Charging and the manual does NOT provide you with any limitations. When I contacted j5create technical support about this problem, here is their response: "Unfortunately the box art is incorrect. The power connector only powers one USB port on the hub. This hub may power one hard drive if it is the only device connected to the hub. Unfortunately this hub is not designed for high power and high bandwidth devices such as hard drives, digital cameras or cd players. I apologize for the confusion that the out of date box art has caused." I asked for a refund, but j5create refused and said I could get a replacement since it was under the 1 year warranty. But why would I want a replacement - this product doesn't meet my needs of requiring the connection of 2 external hard drives. FALSE ADVERTISEMENT & UNSATISFACTORY RETURN POLICY. BE CAREFUL BEFORE BUYING THIS PRODUCT!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Doing what I need it to do.

    Posted
    benefit13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm reviewing this unit after having purchased and installed it about a week ago. In that the nature of this item is basically works/doesn't work, I feel I'm not jumping the gun on this one. I needed an expansion on my ultrabook (two 3.0 USB ports available) as my highly portable laptop has found itself fairly well wired in when on the desk at my home office. Four ports on this j5create hub is just enough for my needs; an external hard drive, a printer, and my cooling pad (still unsure about that one, but it makes me feel better knowing I'm at least trying to keep my HP cool). The only device that didn't work without freezing and skipping was the wireless mouse. But with a little research I've discovered that 2.0 mice don't always work well through a 3.0 hub. So back into the computer it went, which is where it should be anyway as the mouse goes where the computer goes. What I would pass on to potential USB port hub seekers is to assess what your needs are. This unit includes an optional A/C power cord which I do use for my needs. Non A/C powered hubs, those only running on your computers USB port, may be underpowered for certain demanding peripheral devices. Check the specs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent small powered hub

    Posted
    ROBO
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I own four of these powered hubs (three in use, one spare). The housing is made of aluminum, and is nicely crafted. They work flawlessly on my two apple computers. I have the iMacs on short platforms to elevate each iMac slightly above desk level; one USB hub is mounted to each platform with heavy duty double stick tape. This makes it far easier for me to insert/remove frequently used USB flash drives, USB chargers, etc. at the front of the computer (versus reaching around to the rear of the computer). The USB hubs are low profile in thickness, and have three USB ports to the front, one port on one end, and the power port at the opposite end where the supplied wall wart power unit is connected. Great USB hub.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Connection & Release Problems

    Posted
    BillB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It works fine when a device is plugged in except wireless mice which often do not work since I think they are USB 2. Most USB 2 devices do not work with this. Many times my USB 3 devices are not recognized and for most devices I cannot remove it safely without shutting down the computer. Very handy when you need several devices connected if you only have one or two ports available. If I don't have to use it then I choose not to since it's such a pain to remove devices. I also don't understand why it has to be connected to power if it is an extension of the computer's USB. My larger drives (4 & 8TB) already have power supplies.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool!

    Posted
    Sauce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this for $30 and think it's a fair price. I purchased this for the Surface Pro to give me more USB port options and that it does well. The one thing I don't care for is when you hook this up to the USB option on the Surface Pro and you go connect an external hard drive to this item, it doesn't supply enough power, so you have to run the supplied AC power into a wall unit in order to give this USB expander tenough juice to run everything. So portability factor is limited if you don't have an outlet nearby. However if you're trying to connect low-power USB things such as multiple flash sticks this is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Efficient way to expand computer options

    Posted
    calibbfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With so many things to do on one's computer nowadays, I was frustrated with having only 2 USB ports easily accessible to me in the front of my computer. With the j5 create - 4-Port USB 3.0 Hub, I can now attach a back-up drive, my scanner, charge whatever I need to charge, and transfer data easily via a USB memory stick/flash drive. The included cords are the perfect length to reach my desired connections, lift the "hub" so I can actually see where I'm making the connections, and yet it is not too long that I have a mess with excessive wiring. One note: It is best to keep the unit plugged into an outlet so the "turbo" charge drive works properly. I've had this for just over a month, and have not had any problems. I wish I had one years ago (but I think it's a relatively new product).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I am giving 1 star the JUH340 model that I just

    Posted
    Shopper123
    • My Best Buy® Elite MemberElite Member

    purchased this here in Arizona, it is apparently a discontinued product which I paid full price for. This model is not listed on the www, J5create.com website to update the drivers as per the product instructions. This JUH340 model is a 4 port usb 3 mini hub with ac adapter if needed (34.99). I am extremely tired of purchasing and paying full price for a product that has been discontinued. Best Buys prices do not reflect the discontinued products. I have emailed J5create.com and will or will not change my rating after their reply. I will be taking this back to Best Buy and purchasing from either Amazon or another retailer. If a product is discontinued it should be noted in the tag with the price discounted.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    2SlotDivas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was my first time using a hub. I plugged mine into the UBS 3.0 port on my computer. I was then able to plug three USB 2.0 lines into the hub. I plugged in a keyboard, mouse, and printer into the hub. One of the ports is a dedicated charging port. Also, note this product does not have a cable that plugs into the computer. You will also need to purchase a host cable that plugs into the 3.0 port on your computer and plugs into the hub. I wish someone would have told me that ahead of time. Also, it is really only good for three USB lines as one port is a charging port.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well, if initially frustrating

    Posted
    StevenDiz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really want to like J5's products. I do. But there always seems to be some sort of hitch with everything I purchase from them. In the case of this USB hub, it was the fact that it simply wasn't recognized by my Mac. After about 20 minutes of trying different ports on my Mac and testing all the other connections on my computer, I decided to restart my computer. Given that I usually have 20+ programs open, this is something I hate to do unless it's absolutely necessary. But, that did the trick. After the restart, the hub showed up and has worked perfectly since. Still, a USB hub that isn't recognized when you plug it in is the sort of USB hub you have to think twice about purchasing.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great USB Hub

    Posted
    arts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I keep a small flash drive on my keyring. This usually makes it a challenge to connect to the port on the side of the computer, unless I first remove it from the keyring. With this hub, I can simply connect to my flash drive, without first removing it from the keyring, by just laying the keys on the tabletop and sliding the flash drive into this USB Hub. An then, even after I do that, there are still 3 more ports I can access. It comes with a power connection, but I have never needed to connect the device itself to a power source...I just plug it into the computer's USB port, and it performs perfectly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This works perfectly

    Posted
    as58552
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this to go with my Surface Pro 3. I don't have wireless at my office and have to use the internet with my USB port, but for some of my work I needed to use my mouse as well. so I got this. It works perfectly, and fast. I see no difference in internet speed (using cat 5 internet cable) and my mouse works fine too. I can even hook up my printer at the same time and charge my cell phone. The J5 is built sturdy, and according to the pakaging will work with or without the power cable attached. which is nice if you ever travel short distances to see clients etc. The cord from the J5 to the computer could be a little longer, but it works none the less.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great port for Oculus Rift with my Alienware

    Posted
    Matrumlus123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought an open box alienware dream laptop that I always wanted and for such a cheap price the guys at the store showed me how to hook it up to make sure that it would work ok with the rift. I have to admit it works just as perfectly as it does on my high end desktop and its portable to boot. I can fit the laptop, all the Oculus gear and it even has leftover room for my switch and its accessories in an extra durable backpack . Very pleased with this purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but buy 1 with Gigabit Ethernet port

    Posted
    Mike10
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This functions well (transfer speeds of anywhere from 60 MB/s to 104 MB/s in my experience using all USB 3.0 devices), but I meant to return it to get the j5 create USB 3.0 hub with gigabit ethernet. I hate the fact that a down-graded connector like gigabit ethernet is still prominent, when this USB 3.0 hub is cheaper but the wifi router and cable modem I have don't allow a USB connection for direct internet access. For plugging in substantial external USB 3.0 hard drives you will need to actually plug this hub in with its included power cord otherwise its not drawing enough power to allow devices to connect. That makes sense.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gadget!

    Posted
    AxelsMumD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I need more USB ports than my laptop offers for doing a specific task I do routinely. This hub is perfect for me. It provides 4 ports, as in the name, and is very lightweight. It plugs directly into my laptop or I can use outlet power. When the gizmos I’m plugging in need more power, I plug to the wall. I was told this might not do what I needed (not powerful enough) but wall power solved the problem! Great product and reasonably priced!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't work out of the box

    Posted
    Billr

    Actually, it ran for a little while on the USB 2.0 ports of my desktop computer (about an hour), but not at all on the 3.0 ports. Then it stopped working altogether. Then I tried it on my laptop. Still didn't work. Returned it to Best Buy as defective, and got a different brand, which is working fine. When the tech at the store examined it, he noticed that the USB input port on the unit was pushed back a few millimeters so that the plug could not make contact. So much for quality control during assembly.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The exact solution I needed

    Posted
    Willontheboards
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm sure all MacBook users can sympathize that the two USB ports included on the computer are simply not enough. Especially for someone like myself who is constantly using additional hard drives and peripherals. This little hub does exactly what I need it to and the additional fast charging port is an added bonus. The ports are all USB 3.0 so there's enough bandwidth to run hard drives on it without any problems and I haven't had any latency issues while using any keyboards or drum machines if that's something you are looking to use this for as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    USB Expansion

    Posted
    Donald
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had limited USB ports on my laptop. Therefore, I needed to find a solution, and Best Buy had just what I was looking for and the expertise to recommend just what I needed. This is a super fast USB 3.0, which is a backward compatible device another words it can do 2.o as well. Needed to expand my USB capability, as I used all my ports. Works well definitely recommend purchasing it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Product

    Posted
    jazzman1
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Not the best price for this adapter, others are cheaper. But it was the only one BB had when I bought it. All 4 ports are USB3, not just one port as a previous poster stated. You can tell a USB3 port from the blue color. It works as advertised and seems to be a quality product. I never owned this brand before so I could not give the highest rating for durability. It doubles as a fast charger for any accessories with a USB jack. You can use this hub to fast charge your cellphone, ipad, tablet, etc. It will fast charge up to 1.5A.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Hub for multiple drives

    Posted
    DavidG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have two external drives and a CD/DVD connected to the hub and, so far, it works great! I have not had an issue with it. The only reason I have not given it 5 stars is the lack of detail concerning the fast charging port. I appears to be the closest one to the power cord but I can't be 100% sure from the paperwork, and the port is not marked on the hub, so far as I can find.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Saberlin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a USB 3.0 Hub. I was trying to find one that had at least one port pointed straight up towards the ceiling, that way you can plug in a USB connection using only one hand. I was not able to find any USB 3.0 Hubs that have that have the form I just described, for a reasonable price (yet). When I saw this USB 3.0 hub on sale, I decided to give it a try. I have been very happy with it. It also has a fast charging USB port built in; for charging rechargeable USB devices like iPod's, iPhone's, etc... Watch for sales...Works.great...great price ...

    I would recommend this to a friend