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Customer reviews

Rating 4.7 out of 5 stars with 130 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-130 of 130 reviews
  • Rated 4 out of 5 stars

    Solid usb hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer rates seem good as advertised, and it was a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright, feels kind of cheap and has no hdmi pass through or power passthrough. Just a data hub.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised but ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for printer. Worked with other things though...there are similarly priced items that work with all items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product and construction, needed for multiple monitors

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback! Just to clarify, the JCH342EW is a USB hub designed for data only, it doesn’t support multiple monitors. Think of it as your laptop’s “extra set of USB hands,” not a display extender. j5create

  • Rated 1 out of 5 stars

    Broken plug in my hp laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug came off into my computer. Now I can’t use a mouse of any kind.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 1 out of 5 stars

    USB Type C wire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was returned as it would not support my external CD drive. After conducting research the only way an external CD drive will work is it has to be a plug in, i.e. no wire extension.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your Eco-Friendly USB-C to Type-C & Type-A Gen2 4 Port Hub. It is not recommend to connect external CD drives to the Eco-Friendly USB-C to Type-C & Type-A Gen2 4 Port Hub. Some external CD drive manufacturers recommend to connect their product directly into the computer. If you have any questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. j5create

  • Rated 1 out of 5 stars

    requires improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my USB-C SSD blinks at windows with this hub. I already try everything at windows setting. No new drives at J5 website to solve this problem.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This bus-powered USB hub only draw power from the computer's USB port. If you are connecting high-powered devices like solid state hard drives (SSD), please limit the number of USB devices connected to where the power draw total power draw of all connected devices is less than 3A. Most SSDs power consumption is around 1~1.2A, so we recommend connecting no more than 2 or 3 SSDs at time depending on the power usage of the SSD. j5create

  • Rated 4 out of 5 stars

    comes in handy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what is supposed to do, unobtrusive, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Works well. Pricey but needed it to work for my needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this hub (j5create JCH342EW). I was hoping to extend the two measly USB-C ports on my MacBook Air. The info on Best Buy's page said this device would support up to two monitors. Unfortunately I couldn't get it to work even with one HDMI monitor. I'll be returning it. Otherwise the device seems to work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It sounds like you were hoping to add multiple monitors with the j5create JCH342EW, but unfortunately, this hub doesn't support video output on a MacBook Air. The Hub is designed to expand the connectivity of a USB-C-enabled device, allowing users to attach multiple peripherals such as flash drives, keyboards, and other USB accessories simultaneously.. j5create

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