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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 86 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the ULTRADRIVEMINIDOCK for Surface Pro 4/5/6 for its ease of use, expanded USB and port capabilities, and overall quality. Many appreciate its compatibility with various devices and the added functionality it provides. The sleek design is also frequently highlighted as a positive aspect. While some users mention challenges with fitting the dock over certain cases, the positive feedback on its performance and features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for adding a monitor and still having extra ports Light weight, yet sturdy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      This mini dock was designed specifically to add functionality to older Surface Pro laptops. We appreciate your review.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Compatibility, Usb

    Rated 5 out of 5 stars

    Take your MS Surface to a NEW LEVEL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking to Expand the Flexibility of your MS Surface to equal your Laptop PC, then this is the Tool you are looking for! With only One (1) 4K MiniDP Video Output and One (1) USB Port on your MS Surface, I found myself constantly switching between all my USB devices. The j5create - ULTRADRIVEMINIDOCK for your MS Surface, will give you the added flexibility of 2 USB 3.0 ports, 4K HDMI Port, 4K MiniDP Port, a microSD card slot, and a SD card slot. The ULTRADRIVEMINIDOCK will take your MS Surface to the next level and allow you to work remotely with ease. Definitely a MUST Keep in the Computer Bag for your Business Travel and Meetings. The ULTRADRIVEMINIDOCK is Plug and Play and will be instantly recognized by your MS Surface straight out of the box! It has allowed me to use my MS Surface for many more situations and expanded my computing powers. I HIGHLY Recommend for all MS Surface Users!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's fantastic! I'm happy to hear that this has done everything you needed and more. With everything going on in the world, being able to connect quickly and easily so you can work anywhere is vital and I'm glad that this made things just a little easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Excellent alternative & value to a docking station

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, I am working from home now. So I was use to working with two monitors in the office. The Surface Pro is great personally but professionally the monitor is too small. When I decided to buy a monitor, I discovered that I needed a docking station. Of course they are sold out everywhere. Luckily Best Buy offered an alternative! This mini dock was a simple plug and play (well work for me). I am able to work off the two monitors again!! Great value too. It saved me some $$ during these times.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Having everything you need to work from home can be pricy, difficult to obtain during these COVID times, we thank you for the positive review and are happy to hear you are doing well. Feel free to contact support on the packaging for questions, concerns, warranty information and a representative will be happy to help.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mini dock product as it has allowed to increase the ports on my surface pro, increasing the functionality. You can also connect an hdmi cable and a couple of other devices. I would highly recommend if you have a surface pro and need to connect more devices than the basic set up allows.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For adding peripherals, monitors to your Surface Pro, the Mini Dock gets the job done as with it's plug and play design, it gets you up and running in no time, thanks for the review!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Reliable product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mini Dock fits my surface pro great! Automatically recognizes whatever I plug in. Only problem, I do have to take my protective case off to plug in the Mini Dock b/c it doesn't fit over my case. Other than that, its a great accessory that fits perfectly on the side of my surface.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Chris!

      I'm glad to hear that this has suited your needs and hope it continues to do so for a long time coming. If you have any questions about your device, please don't hesitate to contact us and we'd be more than happy to help you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini dock enables me to use all my devices when traveling. Looked around for the right item and I have found it. Allows me to connect my hard drive, external monitor and other items without having to connect and disconnect items for others. Well worth the price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Bob!

      That's great news! With everything going on in the world, being able to stay connected is important and I'm happy that this made things a little easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great multi-port for the surface!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an SD port for my surface and this fit the bill. The item is light, and no thicker than the surface, making it slim and portable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi there!

      That's fantastic! I'm glad we were able to help you out with your surface tablet!

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Life has been easier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in need of an hdmi port, mini display port, several usb ports and this just has it all and it's enough for me. I now have access to two displays and can also connect my wireless mouse and keyboard altogether. I can 100% say that im completely satisfied with this. Unlike the hyperdrive, it was a hard let down because they don't tell you that specific HDMI cables only work with their device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Michael!

      That's awesome news! I'm glad you were able to use everything and a little extra to get the set up you wanted.

      Thanks!
      j5create j5create

  • Rated 5 out of 5 stars

    Good Size Great Attachment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to support a keyboard and external hard drive for my Surface. The design is great and there is less pulling on the cords like other docks that I have used.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      This mini dock is a great addition to a Surface to get the most out of the computer. It is great to know that it is exactly what you needed for your workstation setup. We appreciate that you chose a j5create device.
      Thank you,
      The j5create Team j5create

  • Pros mentioned:
    Ease of use, Usb

    Rated 5 out of 5 stars

    Clutch!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen is now my surface screen!! And i am able to plug into the usb. No loss of functionality and increased comfort and visibility because of this little plug in.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      It’s really great to use a TV screen as a computer monitor for work or entertainment. This mini docking station is great for adding functionality to your Surface. We appreciate that you took the time to leave a review.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Great product for surface users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to give me home capabilities but it also includes slots for SD, micro SD, digital audio output & extra USB ports. Well designed & made. Would highly recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Surface users looking to add more ports, capabilities can now do so with the JDD320B; simply connect this to the side of the PC and you are ready to work. Thanks for recommending us!
      Sincerely,
      j5create j5create

  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits Well. Can be Modified to Work Around Casing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well on side of Surface Pro 6. The piece of rubber that fits on it to ensure a tight fit to the device is removable and can be trimmed to work around cases. In my case the case I use would have interfered with the ability of the addon to fit against the device, so I cut the problem portion out and just glued the remaining rubber piece that came after to the addon to ensure it still fit sturdily. The result is that the main portion of the rubber piece is still removable, but the portion that I glued on keeps it stable while allowing the addon to fit around my case's strap.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Elmore!

      That's great to hear! I'm happy that you were able to get up and running even with the case on. I'll pass your feedback onto my team so that we can continue to improve on our products.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for what it does. HDMI port, a few USB ports, and card reader, they are all nice to have at all at once. It’s just that I move around a lot. Going class to class, In back pack out of backpack. I get nervous it’s gonna snag on something and bend. It adds on a few inches to the tablet and is held on by 2 ports where if you bend it on accident or something it’s probably going to break your computer. So I say it’s good it just makes the tablet a lot more fragile.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jenny,
      I'm glad to hear that the mini docking station for the Surface Pro 4, 5, and 6 is getting the job done for you. I would not recommend keeping the dock plugged in if you are carrying your Surface around in a backpack. The mini dock can easily be unplugged and plugged back in when you need it. Thank you for choosing a j5create docking station.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Connect and go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and simply plug and play. Could not be any better from a value for the dollar spent.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Scott,
      Glad to hear that you appreciate the value and ease of use up this mini docking station. This is a great solution to get the full potential out of your Microsoft Surface. We appreciate you four choosing this device and taking the time to leave review.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ports, Quality

    Rated 5 out of 5 stars

    This has been a lifesaver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had to work from home using my surface this helped me get some more ports. Worked well and was a good value.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm happy to hear that this helped you out! With the pandemic going on, being able to connect easily and work from home is vital so I'm glad that this made things just a little easier for you

      Thanks,
      j5create j5create

  • Pros mentioned:
    Quality, Usb

    Rated 5 out of 5 stars

    Surface pro adapters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it to run a usb for a portable keyboard and hdmi to hook it to my tv.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Surface Pro 4, 5, 6 users looking to add monitors and keyboards - this the adapter for you. It's no driver required architecture will meet your needs in seconds.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Add some ports.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's designed to. Great option for adding ports on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good adder

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides additional portage for surface pro. Found out it does not provide enough power to charge an iPhone 8. But that’s ok. Handles wireless keyboard and mouse and thumb drive no Problemo. Power chord is long enough to get from desk past chair and into wall. Nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to Cast to 1 screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is compact, easy to install and versatile. The only issue I had with it is that it would not connect multiple screens from my surface. The most it would let me connect was 1 screen.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks for the feedback on the mini dock; due to it's nature being PnP, it will only output to one monitor at a time. We have other devices available that can output to more at a time and if interested, we would value the chance to discuss them with you. Support information can be located on the casing and an agent will be happy to help, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    great product and idea

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I leave this plugged in at all times on my surface. I can now use more than 1 usb item.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Mini Dock was specifically designed for the plug and play features as it's unique architecture of design makes it the perfect choice for Surface Pro users. Thanks for the positive review!
      Regards,
      j5create j5create

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