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Customer Ratings & Reviews

$2,929.99

Customer reviews

Rating 3.9 out of 5 stars with 68 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 15" 22.8-Lb. Freestanding Icemaker, particularly its ability to produce high-quality ice cubes. Users also appreciate the appliance's quiet operation and overall performance, which aligns with the product description. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 68 reviews
  • Pros mentioned:
    Ice quality

    Rated 1 out of 5 stars

    Do not buy a BEST BUY protection Plan!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is great. Best buy screwed up the install as always. Finally got the right people out and ice maker was leaking all over. Had to call my own repair person bc Best Buy had sold me a protection plan that would not cover a botched install. DO NOT BUY BEST BUY protection plans ever is my advice.

    I would recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. KitchenAidBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker . Easy to install. Quiet compared to other ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine does the job for small get togethers

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New icemaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the icemaker it’s our second one and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleeker look of this newer model, including the modern handle. Blends perfectly in our gourmet kitchen. When all other suppliers said it would be months until they had this model in, Best Buy was able to deliver before our family opened its pool!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice maker for kitchen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good icemaker but did not come with water filter installed and should have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KitchenAid Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far so good. Been in a month so time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Can not do without!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something all kitchens or bars should have! Nice clear ice. But just know it needs to be cleaned often and filter changed also often so as not to ruin the pump.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kitchen Aid Icemaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm quiet and always has ice available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This was replacing the model previous to this one that had several mechanical, computer, electrical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid Under Counter Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker Would buy again Has performed very well No issues

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. This item makes great ice that never gets stale. Expensive, but worth it. This is the perfect item to complete a home bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love my ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved everything about the Ice Maker cannot wait to see it in my new kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ice maker it has a sellf clean button.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Kitchen aid ice maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Makes plenty of ice and they are small pieces of ice which I love

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy poor customer service.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it makes ice well. Handle was loose. Had someone out to fix it. It came loose again so BB replaced the unit. New unit stopped working after a month. (Drain pump failed rendering the unit and in operable). Spent $30k on one order and has every installation problem you could imagine with Best Buy. Logistically they have ZERO idea what they are doing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Icemaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this icemaker. We've had several over the years and always go with KitchenAid

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Wonderful ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a group of co-workers that work together to get all the answers, and understanding I needed to pick out my appliances. We love our ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice taste so good that I’m drinking more water. I really like my new ice machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Kevin. Worked hard to get order right.

    I would recommend this to a friend
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