Customer Ratings & Reviews

First the positive: It is large inside, fits everything our family of four dirties in one day. It also cleans well. I usually soak dishes in some water if they'll sit around all day so any dishwasher should clean it well. Finally, it's quiet, very quiet. We've had it for two months and use it daily. My big complaint is that it doesn't have a quick wash. The 'express wash' is an hour and ten minutes. Really? And if you don't stop it right after that it goes on drying for hours. This isn't what I want. Why not a half hour cycle like my old one? It should at least be an option for those who want it. I stopped it after an hour just to see and everything was perfectly clean. Annoying. My electricity bill went up. Some efficiency standards! Things that run for longer don't save energy, they use more. Don't tell me it is more efficient, I won't believe it. One more thing - the top rack is awesome. You can actually fit a lot up there like cups and spatulas and shallow bowls.

I waited a month before writing the review. I think I have an accurate understanding of how this machine is. The bottom line is it’s a very solid efficient and super quiet dishwasher. I have never had a single cup or bowl come back dirty and my only complaint would be not understanding the bottom row on how to stack my dishes. Also not sure how important that third rack is it does have extra spray jets up there and I only use it for pot lids knives and spatulasBut as far as how it works runs and operates it’s been fantastic. I’d also like to mention it looks fantastic in the space I actually really like to handle so I can hang a dish towel on it I thought I’d be walking into it or bumping into it but that is not the case is very streamlined. Also Bestbuy did do my installation for free because of some issues w previous DW the install crew was awesome

This is the best dishwasher I have ever owned! I wish my old one would have died sooner! Dirty plates go in, sparkly clean ones (and they’re dry too!) come out. I can get 3 sauce pans, an instapot, 2 mixing bowls, soup pot, 10 dinner plates, 6 glasses and 6 mugs, a bunch of leftover containers all in one load and it cleans so well! Forget to run water over the dinner plate a few days ago? No problem for this dishwasher. I really want to just hang out at the store and tell anyone looking at dishwashers to get this one because I’m that thrilled by it. We have the 604 model with the extra drying power. The third rack is awesome and unlike other brands it can hold 12 glasses and a bunch of silverware. I put mugs with coffee marks on them or muffin in a mug with no prewash and it cleans them perfectly. It may be on the expensive end of dishwashers but it is absolutely 100% worth it!

We have owned multiple dishwashers over the years and can honestly say that this Kitchenaid puts them all to shame. We have only had it a week, so can’t speak about the longevity. However, here are the pros so far: 1) so quiet you literally have to look to see if its on and our kitchen and living area are open; 2) seems very substantial in construction, e.g. door is much heavier than previous dishwashers; 3) really holds lots of dirty dishes, especially with the third rack; and 4) cleans the dishes really well. My only cons: doesn’t dry as well as I had hoped unless the pro dry option is selected; 2) not much flexibility for adjusting tines on bottom tray; and 3) I really dislike the silverware basket, it is way too large, taking up valuable space for dishes, and it cannot be split into two smaller individual baskets. I really think Kitchenaid needs to look at changing this to be more flexible. Overall, I am very satisfied with this product and would definitely recommend it to others.

This dishwasher is the greatest! It is quiet and cleans very good. The 3rd rack is very nice and the silverware rack works well. The top rack gives plenty of room for tall glasses and it dries the dishes very well.

Love it! Seems to hold many more dishes than my last dishwasher. Cleaning time is longer but dishes come out really clean. Love the third top rack. I can put small bowls there which creates more space below.

After buying this dishwasher to replace a 4-year old dishwasher that did not dry or clean, I am amazed at how well this dishwasher cleans and dries, but also has 3 racks. I love, love this dishwasher and the 3-rack feature. I use all 3 racks, and it great to have so much space. It is unbelievable at how well it cleans & dries. It is also very quiet. I also like the delay feature, so I can run it later at night. I never thought dishwashing could be so fun and also has saved my back pain! Highly recommend!!!

I absolutely love this dishwasher, the 3 racks are great and it is the quietest dishwasher I have ever had. I never thought my coffee mugs could be white again on the bottom. Every time I do a load of dishes I tell my husband,I love this dishwasher. My other ones made my glasses cloudy even with soft water and jet dry. This one actually made the glasses clear again. I would recommend this dishwasher 100 percent!!

So far I have no complaints. Quiet. Excellent drying. Love the extra third shelf with expanded capacity for cups ect...

The purchase to the install was a great experience and would definitely recommend. The dishwasher is so quiet and efficient. Very user friendly. Kitchenaid is a nice quality product. Everyone was a great help.

I like clean dishes with no need to pre-wash them. So quiet. The one thing I do not like is that it takes a long time

Excellent dishwasher. Quiet and always cleans like hand washed. The top 3rd rack is very useful. Door closes with a click without having to push hard. Door handle bar acts as towel rack which is also useful. Overall very happy with the purchase.

Looking for a fantastic dishwasher - look no more. This is an amazing dishwasher. It does all the hard work for you! Cleaning is a breeze when I’m in the kitchen and need to reset and clean my kitchen after a long day of baking, canning, and preserving a mass amount of food. Cleans, sanitizes, and holds a variety of kitchen items. Love Kitchen Aide- last Kitchen Aide lasted 20 years.

I am so pleased with this dish washer.. ear of operation is #1… cleans dishes very well… quiet and efficient with Energy Star rating!!! Highly recommend… it’s also very attractive in my kitchen.

I have only used the dishwasher once since it was installed, and it was very quiet compared to my previous dishwasher. It just takes longer to run a cycle. I have to learn more about the dishwasher, because the installers didn't inform me on how to use it.

BEST BUY….BLACK FRIDAY, BLACK MOLD….BEWARE!!! I have been purchasing appliances from Best Buy for years; all is GREAT until something goes WRONG! Then Best Buy and their insurance companies deny, divert, and disappear! The last appliances I purchased from Best Buy included a dishwasher with delivery and installation. It was installed incorrectly or it was defective to begin with. The drain line ruptured and cause black mold and mildew issues; damaging the new flooring and cabinets in a new custom built home. Best Buy diverted the claim to contracted installer, CRST. CRST first denied the claim stating they did not install. After proving that they installed, CRST denied the claim saying a rodent caused the rupture. After proving that a rodent did not cause the rupture, CRST agreed and forwarded the claim their 3rd party installer (Subsonic Deliveries And Installations LLC ) and Subsonic’s insurance company Sutton Specialty Insurance Company and/or Golden State Claims Adjusters. It has become a spiders web to know which insurance company is responsible. Golden State Claims Adjusters states they didn’t provide coverage and Sutton Specialty is stating Golden State did provide coverage. All I know, is I purchased the Dishwasher from Best Buy, with delivery and installation; and their contractors installed it incorrectly! I now have a BLACK MOLD AND MILDEW PROBLEM that cost over $26,000 to repair. I To date, Golden State has denied the claim due to no coverage, CRST has switch horses and has denied the claim AND has confirmed that they may have sent the claim to the incorrect insurance company and will forward the claim to the correct insurance company though CRST has denied it….which makes no sense. And Sutton Specialty Insurance has disappeared from contact though the Washington State Labor and Industries website lists them as the insurance company, and BEST BUY has disappeared from taking responsibility. So, if you want to buy appliances this BLACK FRIDAY or sooner, or later….DON’T purchase them from Best Buy with delivery and installation, you may think you are saving $$$ but it could likely cost you $26,000 or more in damages. Not to mention the irritation of writing a review like this, dealing with BEST BUY management, dealing with Insurance companies and insurance adjusters.

Washer is very quiet….Dishes came out clean and dry. Highly recommended!

It's an excellent investment, it's perfect for Indian cooking as well. It runs quiet as well

Great dishwasher. Love it It is quiet and clean. It has large capacity

This dishwasher has been wonderful! It's so quiet and our dishes are so clean!