Customer Ratings & Reviews

The various compartments make it easy to separate foods for access without loosing temp control in the rest of the frig. The top drawers of the freezer do not come out automatically so I forget it is there sometimes.

Great functionality and aesthetics all in one. Two drawers pull out without entering the frig... a very cool feature, and the drawers are self-closing. Lighting in the frig is strikingly beautiful. This is an art form passing as frig!

Very roomy produce drawers, adjustable shelves, large ice container, in door ice and water operate properly. This refrigerator is thoughtfully designed and has quality construction. I'm very satisfied with my purchase.

Very roomy unique. Love the slide out drawers and freezer. French door top is nice with no center post. Very quiet.

The refrigerator keeps food fresh, but does not lend adequate accommodation for eggs, milk and juice products. Bins are adequate for fresh fruits and vegetables. There is leakage from the ice machine as other users have indicated.

It is roomy, has so very many special features ( we had to learn to use them all!!) and is just beautiful inside and out. With all the LED lighting and soft pewter interior finish.. well, I just feel special every time I open it.

I love love love this refrigerator! Very spacious. I love that I can lock the water spout so that my toddler can’t waste water and ice. If you can buy this product from somewhere else I would definitely recommend because the delivery service inconvenienced me for 3 days

This fridge is beautiful, even in the inside. I love the drawers. The produce drawer effectively keeps produce fresher longer. The filters within the fridge are unbelievable in how they absorb all food odors. This is a keeper.

Like the sleek look of this refrigerator. Like the 2 middle drawers for easy access snack items like cheese and fruits. Unit is easy to operate.

I purchased a brand-new $3,200 KitchenAid refrigerator on 2/21 and on 3/9 the icemaker stopped working. I am told by KitchenAid I will have the replacement icemaker by 8/16. That is just unacceptable to me, I would never buy a KitchenAid product again. If you want to read all the painful details, they are listed below. I purchased this product on 2/21/23. After it was installed, it would not make ice unless it was on fast ice mode. I called KitchenAid and they gave me a list of things to check. None of which corrected the problem. So, I asked them to replace the icemaker. They said the icemaker was working so they could not replace it under warranty. By 3/9 it stopped working completely. I called KitchenAid again and they said they would send out an authorized repair service. Two weeks later Field Supply & Service contacted me to set up an appointment to replace the icemaker. Now we are into mid-March. The service rep comes out, takes a look at the refrigerator and determines the icemaker is bad. But unfortunately that icemaker is on back order and will take 2 to 3 weeks to get it. Four weeks late I call Field Supply & Service and asked if they got the replacement icemaker and they said it was still on backorder but they would check on it. Now I am in mid-April and still don't have a working icemaker. In the beginning of June, I called Field Supply & Service and again asked them if they got the replacement icemaker. They said they did not receive it but would check on it. On June 16th I call KitchenAid and complained that since Mach I had not had a working icemaker and that Field Supply & Service keeps telling me the icemaker is on back order. So, on June 16th I asked KitchenAid why it was taking so long to get the part. The told me they have a 21-day part replacement policy but Field Supply & Service never informed them of the backorder. But I would have the icemaker in 21 days. On 7/17 I called KitchenAid and asked them when they would be coming out to replace my icemaker. They informed me that it was 21 business days. I said OK it been a month, where is the icemaker? They told me that Field Supply & Service did not place the backorder through KitchenAid so they canceled the 21-day replacement part guarantee. But they would get back involved but it will take another 21 business days. I will get the replacement icemaker by 8/16. That is totally unacceptable that must go from 3/9 to 8/16 without a working icemaker on a brand-new refrigerator. They apologize and sorry you to death but do nothing to quickly resolve the problem. I asked to speak to a manager but I only got to talk to a supervisor that again only apologized and sorry me to death. I asked for an email address of a manager in customer service but they will not give that out. You are just out there on your own.

Absolutely love my New Kitchen Aid fridge Very stylish and prefect I was shopping for a huge fridge. This is not big enough for my family. BUT I couldn’t take my eyes off of it.

I really love this refrigerator. It is beautiful and I am enjoying having it in my kitchen. It is cooling as it should. My only complaints deal with things that I feel, as expensive as the refrigerator is, KitchenAid should have stepped up to the plate and improved these 2 things 1)The ice maker in the door sounds "cheap." The only way I can explain it is that it sounds like cheap plastic when dispensing ice. Also the same for the water. It is an odd statement, I know, but you have to hear it to understand. 2)While the 2 additional refrigerated drawers are soft closing, the upper doors are not and you have to be careful to close doors lightly because they will slam if you don't, and it sounds like something might break.. I do love the fridge overall, but again, for the price of the product, I was disappointed in these cheap aspects.

Great so far. We have had it for a month. Works great, The only thing I really don't care for is that the water comes out slowly when you go to fill a glass with water.

We've only had this for a few weeks, but I can tell it doesn't hold as much as previous refrigerators. The ice maker takes up all he door space on one side. The shelves aren't very deep either. I do like the two smaller drawers in the middle and the drawers in the freezer, which helps with organization. Overall, I like the look and it works well, but I wish it held more.

love the space but it is making a funny noise and a repair man was suppose to come today and he did not show

This refrigerator is fantastic! We love the space of a French door fridge, and it seems like KitchenAid utilized every square inch in both the fridge and the freezer. The sliding freezer shelves are awesome, and the whole area seems to be really well planned. It took Best Buy 4 tries before they could deliver one that wasn't damaged, so that was really frustrating. But the fridge itself is great- would highly recommend!

Water comes out as a spray, not a stream and continues to spray even after the button is depressed. Plus tube is placed too far forward so the button has to be held instead of just using the glass or bottle to get water. It is an expensive fridge and should not have glitches.

I like this frig eventhough it was a little pricey. I like that it has 5 sections with two drawers, one for produce and the other for dairy. It eases organization of food in the frig, I do not have to open the whole frig just to get a cup of yougurt for example.

Great refrigerator! Having all the different drawers is great. Love the color as well, very sleek.

This replaced our LG. Some pays are plastic. We did not notice the red on the end of the handles at the store. The ice maker is noisy when being used. Otherwise, GREAT!