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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,049.99

Customer reviews

Rating 4.1 out of 5 stars with 1932 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the spaciousness, drawers, design, and lighting of the 25.8 Cu. Ft. 5-Door French Door Refrigerator. They appreciate the ample storage space, well-designed drawers, sleek appearance, and bright lighting. However, some customers have experienced issues with the ice maker, noise, cooling, and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,932 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Absolutely wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful, The size is great, looks fantastic in my kitchen. I am very pleased with everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator, it has a lot of space to store things and it has a very fancy body

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than swapping out the entry refrigerator to address a damaged door, the techs swapped out the damaged door but the inside door shelf was not provided. I Noticed the missing shelf shortly after their departure and I called the delivery tech and provided notification within minutes of their department. Given they were making their next delivery in the immediate area it would be easy to swing by and provide the shelf. I called twice and never heard back and the missing shelf was never provided. I am still awaiting the shelf.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    KitchenAid Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Had to adjust to the space. Freezer is a little small. Price is too high. However, it looks good and works well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Kitchenaid Refrigerator. I found it to be the better quality from the previous brands that I have used. I like the different compartments set up and the measured fill of the water dispenser. One negative thing I can say is it doesn't give you a warning sound when you leave it open for several minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love my Kitchen Aid refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid Refrigerator is awesome and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, features and quality, this is a very professional looking appliance with plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking in black stainless and quite large too. Much better than our previous counter depth unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of this refrigerator is sleek and modern! The only thing I do not like about this product is larger taller items don’t fit! And there is not slot of door space to put dressings and condiments in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice look & convenient drawers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking refrigerator. Works great! Could have more freezer & less frig.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Piece Of Garbage!! for almost 4K

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    where to begin LOL we bought this to replace a 4 year old SAMSUNG side by side that couldnt be fixed!! so we decided to spend 3,800 plus tax and extended warranty to buy what were told was a top of the line product made by Whirlpool the 1st one the delivered had insulation foam leaking from all the drawers and back of the unit so we refused it after 2 weeks they delivered another one with the same issue we decided to take it as we were going on 4weeks without a refrigerator and contacted whirpool to have the unit inspected they came out said it was within factory specs from the beginning it never made much ice but after 3 months it basically stopped making ice and things like ice cream would stay frozen They sent a tech out who unplugged and replugged the unit in to reset it and said it was working to factory specs within a week the freezer stopped working so now the unit is 4 months old!! they sent out another tech a week later who said it needed a control board and computer board it took another 8 days for them to come back to replace that so basically now 4 weeks without a freezer or a refrigerator the temp inside the unit was 50 degrees so things started going bad in a day or 2 they came back yesterday replaced both parts and this morning the unit is not working at all inside temp is 53 degrees whirlpool wont replace the unit and wants to send another tech to possibly replace more parts next week which will again take 8 to 10 days to get which means no refrigerator for 2 months or more !! THIS IS THE 1ST TIME IN MY LIFE THAT IM EVEN FILLING OUT ONE OF THESE REVIEWS, BUT I THINK PEOPLE SHOULD BE AWARE THAT WHIRLPOOLS CUSTOMER SERVICE IS SEVERLY LACKING AND INDIFFERANT AND THE QUALITY OF THEIR PRODUTS IS POOR TO SAY THE LEAST , A UNIT THAT IS 4 MONTH S OLD SHOULD B E REPLACED THEY SHOULDNT GET 4 OR 5 ATTEMPTS TO GET IT RIGHT THATS TOTALLY UNACCEPTABLE DO YOUR SELF A FAVOR GO WITH A LG WE SHOULD HAVE!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello gunrunner201, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Very pleasing to the eye.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors don't always close as they are suppose too. Ice maker is really slow. Freezer dent have much room..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would of given a five star, but one of the doors makes a loud noise each time you open it. It also run a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our 5 door KitchenAid Refrigerator about a month ago. We are extremely pleased with the looks and utility of it. It's spacious with a great layout.

    I would recommend this to a friend
  • Pros mentioned:
    Drawer functionality

    Rated 5 out of 5 stars

    Beautiful & Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge! It has 2 slide out drawers in the freezer which helps making organizing eazier. Having the 2 extra pull out drawers in the middle of the fridge is awesome; I use one for beverages and snacks and the other drawer for all of my salad mixins! The main part of the fridge is super flexible on shelf sizes which is very convenient. The fridge was a little pricey but to me was completely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 door setup, along with multiple drawers in the refrigerator and additional slide storage has been extremely useful for us. We've significantly decreased our food waste thanks to much better visibility of food. The ice make is also very quiet in operation. Pricey refrigerator but we expect to make up the price and then some in decreased food waste expense.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. The 2 extra drawers are nice . The inside of the fridge has a lot of compartments to store condiments, yogurt , etc. The freezer is plenty big , with tray compartments too , also my favorite a slot for frozen pizzas.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Great Space, Electrical Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the space, love the organization inside how well you can see everything and know where things are it's definitely a great design. However after having the first fridge replaced due to led lights not turning on inside after 5 mins of having it delivered I had to wait another 2 weeks for my first exchange for another new one. And over the past weekend of having it replaced I finally had the led lights work HOWEVER the shelves also have led lighrs aren't turning on now and now I have to wait again another 2 more weeks for another delivery exchange. I would really love the product if it would only work properly because of how expensive it is and you would think that for it to be kitchenaid which is a higher brand than whirlpool it wouldnt have these issues but I will only cross my fingers the 3rd one works otherwise I'll just simply return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stainless 20% grey painted 80%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the industrial look the fridge has however, the stainless steel is only the front doors. Little disappointed about that. Stainless shows fingerprints :( very good quality product made in America;)

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new fridge. I love the drawer assist closure which is great for the kiddos. I had a LG to malfunction and I must say I miss the space from the LG but this is still a great fridge

    I would recommend this to a friend