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Customer Ratings & Reviews

KitchenAid - 6.5 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 30 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 30 Reviews
  • Rating: 1 out of 5 stars

    $500 repair required before 30th use

    Posted
    Fresh
    • My Best Buy® Member

    KitchenAid KSGB900ESS has a systemic issue with a cooling fan. If you type "F8E0" into Google you will see all the issues. Kitchenaid/Whirlpool only has a 1 year warranty on their $2600 oven. I recommend buying a different brand. My oven broke after very little use. Kitchenaid doesn't seem to want to address this systematic problem other than to schedule a service which will cost you around $500. Kitchenaid needs to offer a recall. They make you fight them to get them to cover anything.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Fresh:

      Thank you for your review.

      We are sorry to hear of the concern with your appliance. We would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, reviewer name, and your model & serial number. Please also provide a copy of your review in the email.

      We look forward to your reply. KitchenAidBrand

  • Rating: 4 out of 5 stars

    Nice Range

    Posted
    caffn8d
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This range appears to be of good quality. Plenty of nice features and visual appeal. Cleaning is easy too since most parts pull apart. Be careful when receiving as the extra accessories that the Best Buy site and Kitchen-Aid site state as included don't seem to be. I didn't get my accessories nor did my friend. We both had to call both companies and go through the ringer before they agreed to send them out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not that good, disappointed

    Posted
    Vince

    Purchased this range in December 2015. The finish on the top of the oven door is peeling off. This range was not cheap, but the quality is poor. A stainless steel finish should not peel. The aqualift does not lift any spills in the oven. Followed manufacturers directions. Overall I am very disappointed. I bought this range because it is made in America.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Really good, not unflawed

    Posted
    jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It's a great oven with only a couple of minor annoyances. The main annoyance is that when wiping the front panel with a sponge it will activate the buttons, perhaps changing settings, or turning it on or off. Also I'm not used to having to have the door closed when broiling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well made american product

    Posted
    Krys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very well made American range, and I am happy with the choice. Very good burners and the top surface is very easy to clean stainless steel. I looked at similar ranges, but I would not buy a high end range made in China.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Features

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This range has five burners and comes equipped with a griddle that fits perfectly above the middle burner. The lower drawer that acts as either a storage space or second oven is truly creative and an effective use of space. The size of the oven with three racks works great for holidays.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well, looks good.

    Posted
    SantaJonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is one of the better designs available. Wanted a dual fuel, gas burners with electric oven, but the cost to install a 240 line was prohibitive, so we settled for all gas. The extra touches of a water vapor when rewarming was appreciated and helped make the choice easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great gas stove by Kitchenaid.

    Posted
    Mikey123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Perfect profile for location in my kitchen. Great layout of eyes and top of stove. Like the heating drawer...but previously used that space in my small kitchen for storage of pans. Learning to like it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great range, lots of options

    Posted
    Pacobecky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a great range that acts like a high end range but is still mid range. I love the two front burners. Btu’s are strong and powerful. Oven heats evenly and bakes breads perfect.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Very hard to clean the top of the range

    Posted
    unhappy2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My old KitchenAid gas range was very easy to clean. I do not like that they made the top of this range stainless steel and the burners are so light weight and cheap. I would not recommend to a friend.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Kitchen aid

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Along with the great looks, this is a superior product in performance. I love my oven and stove. The warming drawer is a nice feature as well

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Karma1054
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love the commercial look and all the features. I tried to order the stainless cleaner from Kitchen when I registered the product but their site did not work. Have to learn how to easily clean fingerprints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This stove does not disappoint

    Posted
    Feather
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The stove has both gas and electric. The broiler is electric, while the rest is gas. I really like the steam clean feature. The oven top has a lot of space, and works very well. All in all A+

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Like this range

    Posted
    Mikebren56
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Beautiful and modern, works without a problem so far. We need to have more cook time with it but so far with convection it is cooking evenly and the stainless cleans up easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great stove

    Posted
    Lumber
    • Verified PurchaserVerified Purchase

    I love my new stove. The oven is larger than last stove and will be nice to have a 5 th burner during the holidays. The water tray for proofing bread worked beautifully

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice oven

    Posted
    Jester
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Price was very reasonable, oven is attractive to the eye and easy to use.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    Lola
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I used it for two days after installing and board broke down.

    No, I would not recommend this to a friend

    • Brand response

      KitchenAidTeam

      Lola, we thank you for your review and are sorry to hear of the concerns you're having with your KitchenAid® Range. We would like to look further into this for you. Please email us at NAR_Customer_Solutions@KitchenAid.com with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please include a brief description of your concerns in your email. KitchenAidBrand

  • Rating: 4 out of 5 stars

    So far seems great

    Posted
    jchristine1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    so far the features are great, haven't been able to use all the features yet, just installed

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great range!

    Posted
    Chad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far it has been exactly what we were looking for. Built solid, performs well. Great value!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So far, so good.

    Posted
    Boru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cleaning the stainless steel can be challenging; otherwise, we really like the over.

    I would recommend this to a friend