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Rating 4.3 out of 5 stars with 131 reviews

88%would recommend to a friend.
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88%
would recommend to a friend
Page 1 Showing 1-20 of 131 reviews
  • Rating 1 out of 5 stars with 1 review

    Horrible

    Posted .

    Do not buy KitchenAid dishwashers. They used to be a good brand, but have gone cheap on all parts. We purchased this dishwasher through BB in 2011, and we're on our third rack for the top section. The cheap plastic wheels on the support racks snap off. We've had the geek squad out three times, and are about to throw the towel in on this unit and go with another brand. It now making a lot of noise and the geek squad repairman here today said it's the motor (I guess he didn't see that last week when he came to check on the broken top rack, even though my wife said 'it's making a lot of noise). The soap tab now remains in the soap dispenser, half melted/used (the door opens to it). GS repairman said to just leave the tab in the bottom of the dishwasher, you don't need to door/dispenser... Would definitely not recommend KitchenAid dishwashers. Cheap junk.

    No, I would not recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pleased with purchase

    Posted .

    I've had the dishwasher for a solid week. The Best Buy installation reps were amazing. They were 10 minutes early and done in a half hour! My last dishwasher was 12 years old and had stopped cleaning well. It was a quiet spectra GE and was surprisingly quiet for its age. But I knew it was time to replace. I was torn between the Bosch and Kitchenaid. My mother has a Bosch but I was still nervous about the differences in the drying and the food particles. I knew I wanted stainless because the last I had was white and no matter how you clean it, it looks grimy. Yes, the stainless shows prints but it can look sparkly clean (and it will match my frig). Why did I choose the Kitchenaid? I saw the Bosch next to the Kitchenaid in a store while I was traveling and was sold. The kitchenaid was considerably larger. I am in a townhouse and cook for 1-2 but hate hand washing. This washer holds more than my last including my large dishes. I knew the top rack was shaky when I went to purchase. That was my only hesitation. It did not need to be adjustable because my large large dishes fit just fine. I got a great price so I spent the extra money and added a 2 year warranty. I would have purchased the step up if it wasn't a townhouse and plan to leave the dishwasher in a couple years. I tested the dishwasher with a grimy dog bowl (NOT prewashed) and it passed my expectations. Quietness: The quiet factor was a huge selling point of the Bosch but I was convinced that any dishwasher today would be quieter than my last. I am NOT sure this is much quieter but it certainly isn't loud enough for me to be disappointed. Overall it is good for the price. If you can find a deal, you may want to get the next model up. But this is exactly what I expected and I am pleased!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Quiet and cleans good

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    Posted .

    It is a nice, quiet dishwasher. Fairly easy to load. I like the silverware holder and the drop-down feature on the bottom rack. However I am not happy that one of the indicator lights on the panel is already out. I have only had it for a week. NOT good. Since I didn't see it in the store, but only online, I didn't realize that it didn't have a time-delay feature. So, you can't set it to run 2 or 4 hours later, like most dishwashers can. I like Best Buy's free installation and the guy that installed it was good.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    I'm happy cuz she's happy.

    Posted .

    I'm by no means an expert on dishwashers; with that said, I think this is a good one. We originally wanted to buy Samsung; we recently replaced our refrigerator, and over-the-range microwave with Samsung, and really like them. So when our dishwasher failed and needed to be replaced we naturally wanted to stay with the same brand; but after reading the negative reviews of the Samsung dishwashers, we decided to look at other brands. Kitchen Aid and Bosch seemed to be the two brands that reviewers are happiest with, and we choose this Kitchen-Aid because we thought it would match our Samsung appliances better, it was on sale (25% off), and in stock at our local Best Buy Store. We purchased the dishwasher over Presidents Day weekend, when all of the appliance retailers had sales. Best Buy's sales prices were much cheaper than any of the others, on all of the products we looked at. We had the same experience when we purchased our refrigerator and microwave from Best Buy, so kudos to Best Buy for there extremely competitive pricing on appliances. I picked up and installed the dishwasher myself, everything went very smooth, and I know it was done right. It holds a lot more dishes than our previous dishwasher, and is relatively quiet (about the same as the Maytag we replaced that was also a "quiet" model). It seems to clean very well, we washed one load of dishes that we pre-rinsed and another without rinsing and both loads came out very clean, dry and spot free (using the Jet Dry sample that was included with the machine). Overall we are very happy with the purchase, but this dishwasher does fall short on features; both when comparing to other brands in the same price range and compared to our old dishwasher. We knew this when we purchased it, but felt that the features were not as important as it's ability to clean and it's reputation for quality. So we decided we could live without all the options. Sometimes less is more. I deducted one star for the light options/feature set.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Excellent product for the price, very pleased

    Posted .

    My wife and I selected this KitchenAid dishwasher for three reasons: 1. To clean the dishes (isn't this why everyone buys a dishwasher? # 2. It matched our refrigerator and 3. best value: price/quality/look/dependability. We looked at several other brands: Bosch, LG, GE, Electrolux, Frigidaire; but kept coming back to this KitchenAid model. We knew we wanted the stainless steel tub, for quietness and drying. We knew we wanted a dishwasher that ran quietly, our old dishwasher was very loud, and, of course, we wanted a dishwasher that would clean the dishes. Customer reviews from the Best Buy web site and several other sites were very helpful and did help to influence our decision so we are adding our review. We have now had this dishwasher for a week and have had no complaints at all with its performance. The installation was simple but I have installed dishwashers before and the experience did help. The installation instructions do leave a lot to be desired. For someone not experienced with installation this could be an issue. The dishwasher does clean the dishes well; a big plus, once again, isn't that why everyone buys a dishwasher? This unit does run VERY quiet, don't even know it's running if you're not right in front of it. The only negative I have come across with this dishwaser so far is the adjustable top rack. It's not easily adjusted and top top rack is not the strongest. This is omething I knew before I bought the unit #I did test the adjustment in the store and did not like, the same was also mentioned in another review I read, but I thought aboiut how many times I would adjust the top rack [not many] and decided it wasn't that critical) The one thing I wish this unit did have, and it is available on more expensive models, I just didn't want it enough to pay more for it, is steam cleaning. I'll probably not miss it though, seems to clean well enough without it. It's only been a week, far too soon to know how good this dishwasher really is but so far we're very pleased. If that changes, a new review will be written but so far we're pleased.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wonderful, very quiet dishwasher

    Posted .

    We've only had our dishwasher for a week but we love it! My husband installed it himself and only took about an hour. We were upgrading from a ten yr old dishwasher and really wanted a quiet, efficient, stainless model. Consumer reports gave all the kitchenAid dishwashers very good ratings so when we saw this one on sale at the store we thought it was a great buy. It is VERY quiet, sometimes having to put your ear up to it to hear if it is running and it has a large area to put your dishes. We went from constantly having to run the dishwasher because it was full, to not being able to fill it! The specs on here say it doesn't have adjustable racks but it does. I do wish that it had delayed and china cycle but seeing the difference in price for a model with those I decided it wasn't worth it! We've been very pleased with our purchase!

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good dishwasher for the price

    Posted .

    We purchased this dishwasher to replace our ASKO dishwasher. We came to the store planning to purchase a $1000 Bosch dishwasher. We were talked into this KitchenAid. The salesman thought the "quietness" would be similar, and the filtration system was superior. I also felt the door opened better - and I preferred the rack system of the KitchenAid. We also got a discounted installation through Best Buy. The installation was incredibly lousy. I would not do this through Best Buy again. He spent most of the day trying to install it. He was unable to install it with the foam wrap that serves as insulation. I also noticed (after the installer left), the piece which slides under the unit, to help with the noise, wasn't installed either. I ended up paying for a plumber to come out and fix this (the return hose also wasn't installed correctly). Best Buy wouldn't reimburse me for the labor. After a week, the latch wasn't working right. A service tech came out and stuck a knife in the latch to remedy the issue. This fixed it for another week, before the problem came back. We had to have a new latch part ordered, and then installed. This was nearly a 3 week event before the dishwasher was working perfectly. The unit itself is great. It IS pretty quiet, but, I still don't think it's as quiet as a BOSCH. The buttons on the top of the door take awhile to get used to. It does a WONDERFUL job in cleaning. We are very satisfied with this aspect. I should also mention that within the first 30 days, the price of the unit dropped TWICE. I was able to come in both times to get my account adjusted. This savings probably covered my extra labor expenses. I'd definitely recommend this dishwasher, but, have a certified PLUMBER install it, and WATCH the price of the unit for the first 30 days.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Dishwasher for the price.

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    Posted .

    I bought this dishwasher to replace a Maytag Tall tub. The Maytag was built very cheaply and I was constantly replacing wheels and rack parts. Final straw was when the entire bottom rack needed to be replaced. I have had the KitchenAid for about a month and I am very pleased. The dishes always come out clean and I do not rinse them to save water. The unit is also very quiet. The Tub is not as tall as the Maytag was But the upper shelf adjust up and down which helps.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great dishwasher

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    Posted .

    I really like my dishwasher! It's quiet and efficient. The style is sleek and smart and blends in nicely with my other appliances. I like the hidden control panel but I tend to constantly touch the panel and activate a control when I open the dishwasher to load dishes. It's taken time to adjust to this feature. I washed stemware and other more delicate pieces and they come out sparkly clean and without any damage. Overall a great choice.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome AND beautiful!

    Posted .

    I absolutely LOVE this dishwasher! I purchased this dishwasher on sale in October 2011 for $260 off the regular price and feel I would still be getting a great deal at full price. The only thing I don't like about it is that when I wash it on Heavy Duty with the Heated Dry option it takes over 2 hours for the entire cycle to run. That is not that big of a deal though. I did not think that I would like the fact that it doesn't have a delay feature, but that doesn't bother me either since this dishwasher is so quiet. This is a replacement for a GE diswasher that was part of their "quiet series" that was so loud it was pathetic. My dishes come out spotless and do not have to be washed before I load them. All I do is scrape off the food and load. I do use Jet Dry so I haven't had any problem with the dishes drying completely. This dishwasher is also beautiful! Be prepared to stay busy wiping fingerprints if you have little ones. Mine is old enough that this is not a problem for me. Don't hesitate to purchase this item as it is certainly worth every penny I spent and more! Now I am looking forward to getting a new KitchenAid french-door refrigerator to match and replace another GE piece of junk!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good value, nice style, quiet, cleans well

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    Posted .

    This dishwasher cleans very well, looks good, is quiet, and has all of the features that most people actually use. The stainless interior is a plus, it seems that this one of the least expencive dishwashers with that option. It cleans very good, is very quiet. I dont think that the premium that you have to pay to get a quieter model with more options is worth it for most people. I can hear when it is running, but barely notice it. I had Best Buy do the installation, they were running a $20 special. With that and free delivery, it was a no brainer. I purchased a similar model at my last house and liked it very much which is why I got this one. No complaints so far.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Sleek design! Super clean dishes! Nice and quite

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    Posted .

    After the second dishwasher was installed everything was perfect! I am a big fan of KitchenAid line and the stainless finish is beautiful! It leaves my dishes super clean and is so quite compared to our old dishwasher. I had to get used to the touch controls on top of door. The energy efficiency rating is good, however, the normal cycle runs kind of long. I am pleased with my choice and plan to purchase KitchenAid refrigerator and oven soon. Would highly reccomend this product to others looking for a quality dishwasher!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A Great upgrade from my old dishwasher

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    Posted .

    My old dishwasher broke down so I went looking for a new one. What made me pick Kitchen Aid was the amount of room the top and bottom racks have. I can put my large tall glasses on top and I can still close the rack. On the bottom I can fit large pots and dishes with lots of room to hold more. Plus I love the huge silverware holder. I have a large family and we go through so much silverware. My family is so amazed on how quiet this dishwasher is that we can hardly tell its running. Our old one was very loud that we would have to turn up the television to hear it. Also the heated drying feature dries all our plastic storage containers. We use to have to dry them with a dishtowel, but not any more.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice Machine

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    Posted .

    We purchased this on sale and it went on a better sale the next week. Best Buy took care of us and refunded the $150 difference without any problems! They were not running a free install at the time and I thought it would be easy to do. For the most part it was, but you should know that this machine is a little taller than most and it is a huge problem getting it into a standard size opening! You must purchase the install kit (salesman didn't tell me about even though he knew I was doing the install). We have not had any issues at all so far and it is very quiet! It cleans everything very well, even if the dishes are not rinsed off very well before putting them in. I would buy this again, unless it breaks down soon. I will ad to this if we have any issues.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Too Bad it Doesn't Unload Itself

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    Posted .

    Replaced an eight year old Frigidaire with this unit that refused to rinse the dishes. Otherwise it was good, so I was leaning toward another. When the BB person pointed this deal out to me we decided to go for it. To say we are satisfied is an understatement. Cleans and dries dishes, flatware, glasses, pots and pans perfectly. Not rated as quiet as others but is quieter than our old machine. Plenty good enough for us.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Can't go wrong with this one

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    Posted .

    Good dishwasher for everyday needs, but control buttons location on top of door easy to accidently touch and engage while closing door. Then have to hit cancel button.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Expected Kitchenaid Quality

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    Posted .

    This unit replaced a higher end Kitchenaid model because this was the best direct replacement. The appearance is very nice, install was easy, performance is very good so far. The upper tray for glasses and small items is a bit loose and wobbly. I had the same issue with the previous model. The sliding mechanism and attachment technique is functional but not robust. Our previous unit had one of the plastic arms break, but it was after 8 years of use. The mechanism is the same for this unit. Otherwise, I like the look of the unit and the materials used are good quality.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Owned for a few weeks, so far, so good

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    Posted .

    Purchased online and delivered in one week. Good communication prior to delivery. Delivered within the stated two hour window. Drivers were courteous and hauled old unit away. Installed myself, directions easy to understand. Everything done before lunch. Best of all we're rid of that piece o junk Frigidaire...poster child for poor engineering design.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Worth every bit of the discontinued sale price.

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    Posted .

    We purchased this kitchen aid to replace a high end two drawer model that was no longer doing the job. We first used this machine on a recent vacation and liked it. Coincidentally it was on sale when we returned home so we decided to give it a shot. It cleans very well on normal cycle and the heated dry is great. The top rack does still leave water on tops of items because the heating element is only on the bottom but no big deal. It runs quiet which is nice and you can fit quite a bit of items inside. Racks are sturdy and rust resistant coated. Overall we are happy with the purchase and we would recommend others to buy for the same price or less than we did. We paid $599.99.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    bigger and stainless steel

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    Posted .

    We were in the need of a new dishwasher. We love it

    I would recommend this to a friend
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