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Customer rating

Rating 3.9 out of 5 stars with 104 reviews

76%would recommend to a friend.
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76%
would recommend to a friend
Page 1 Showing 1-20 of 104 reviews
  • Rated 4 out of 5 stars

    Exactly What I Needed

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    Posted .

    I use a LARGE Dell tablet (21") for my desktop computing, and I also tried using it for off-site work, too. It worked okay most of the time, but the third time it was in the shop, I had a deadline to meet and decided to get a laptop that was easier to take with me. I got lucky at the local Best Buy because they had a like-new return for just half price! I didn't even look at any other machines and grabbed that one before someone else did. I have not been sorry. My only fault to find is the processing speed seems a bit slow, but it's nothing I can't cope with. After all, my primary reason for buying this Lenovo is for my book editing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .

    I have been using this Lenovo laptop since October and I have fallen in love with it. I desperately needed to upgrade from my old one and this one has filled the niche left behind from my old machine. It is very speedy and the touch screen took me a while to get use to, but it was the first device I have had which had a touch screen. The battery life is better than expected and I have begun to use the tablet mode more and more, though I mainly use it to surf the web and type. The other thing I enjoy is the fact that it has a full keyboard and some are doing away with that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very nice upgrade.

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    Posted .

    I had the older, simpler version of this laptop and opted for the upgrade this time. The only problem that Lenovo still has not fixed is the constant need to reset the wireless adapter. It was a problem with the old laptop and continues with this one. Otherwise, great product. I have to thank my sales associate, Zack, for guiding me to it. I probably would've ended up with the cheaper version had it not been for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Item

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    Posted .

    I bought this computer open box, and it sold for only $500. The computer had to restart itself because of an error, within the first couple of weeks after purchase. Overall, however, it has worked out. This is a slim and long computer, so if you are looking for something compact, you may consider 15" screen or smaller laptops. I would not have considered this laptop, if not for the nearly $300 discount.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .

    When I got this I thought that the folded tablet mode was pretty gimmicky but after using it for touch screen games and Netflix my opinion of it has improved. Good, quick laptop. 6gbs of memory is nice for multitasking, the design is sleek and despite its size it's pretty light! This is definitely a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivers at a good price.

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    Posted .

    My laptop (not Lenovo) died after 8 months, so I had the Geek Squad advise me on a new one and this is the one he suggested. I like the size and screen, though I wish the touchpad weren't so far to the left. It makes it a bit tricky to make sure you're clicking the correct mouse keys. But for the price, a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't be lured by its visual appeal

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    Posted .

    I'll be direct - We were told this was a great computer when we purchased it from Best Buy. Since our purchase, we have had nothing but issues. To boot, when I sought help from the GEEK SQUAD for one of the issues mentioned below, the gentleman in front of me had the same laptop and told me that the person in front of him did, too. His feedback was similar to mine. Please read the issues I encountered in order of their appearance: 1) Mousepad continued to have issues - zoom capability on it would activate and screw up scrolling and page size 2) Continued watchdog errors that force shut downs. Frequency has ranged from 1x per week to 4x / start-up. 3) Multiple account creation. Had to return it to Best Buy for the Geek Squad to fix 4) USB drives not detected when plugged in. I do not recommend anyone purchasing this equipment. I would return, but the return period had expired when we began to experience issues. Despite my efforts, my negotiation skills were not that persuasive.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The issues you mention could be caused by driver issues. You can follow the link below to Lenovo.com support-drivers and look for driver updates for your specific system. You may ask why would Lenovo send out a system with out of date drivers? They were in date and functioning when the system was built, but since then there have been Windows 10 updates that have made the original drivers out of date. Be sure to create a restore point on your system before you make any changes, then create a new restore point once the issue is fixed. Here's the link:
      http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-Edge-Series-Laptops/Edge-15-Laptop-Lenovo/80K9/000XUS?linkTrack=Caps%253ABody_SearchProduct&tabName=downloads&beta=false lenovo

  • Rated 4 out of 5 stars

    Great computer

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    Posted .

    Wish it had a standard VGA port. I'm still learning it. The Wi-Fi needs to be restarted every time it comes out of hibernation or sleep mode. I'm also still learning Windows 10 so maybe there is a setting I need to utilize?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work Laptop

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    Posted .

    I purchased this laptop a month ago and so far it has been great! I use this laptop primarily for work and I love the screen size, resolution of the computer and the touchscreen and that I can convert it to tablet mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good unit

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    Posted .

    Iam impressed with this unit The lighted keyboard is a nice feature It has good battery life and seems fast enough for my use. The only bad thing is it does not have a DVD drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, for the money spent!

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    Posted .

    I've owned several laptops through Best Buy, and I have to say to date, this is the best one. Even though it was an open box it still performed and is very useful for me and my home business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .

    This item was a display model, after reading some reviews I decided to give it a try. Many complaints were about wireless connection and to my surprise it started as soon as I tried to connect to my network. It kept saying there was no connection when I knew there was, long story short I was ready to return it when I came across a forum that talked about wireless AC, bingo! My router was too old and needed to be replaced with a new router AC, this computer connects to my network so fast now and my downloads are extremely fast too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for a good laptop

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    Posted .

    Well configured and a nice price made this a good purchase. Fast and reliable so far. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop. good picture

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    Posted .

    I purchased this Lenovo to replace a 2 yr. old Sony that went kaput. Have been very happy with it except for one nuisance problem: it does not stay connected to the internet very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying My Lenovo!

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    Posted .

    I like my new Lenovo very much. Learning Windows 10 has been a bit of a challange (jumped from XP to Win10). However, I am getting the hang of it. As far as my visit to BestBuy, Your sales assistant was helpful & knowledgable. She helped me pick a computer that fit the needs I have and works well for what I do. She also assisted with info about extras I might need (external DVD drive). I would recommend your store to about anyone trying to purchase a new computer (or other electronics). Thanks for a great shopping experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's taking a bit to learn all fatur

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    Posted .

    Great computer I would recommend it to my friends. It has a lot of diffente options and I have enjoy it. I searched and reviewed many computers and chose Lenovo.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Its great until....

    Posted .

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I bought this for school. So the good things: The screen is large which I appreciate, colors are good and vibrant and gets plenty bright with some finagling with the settings. There is some glare when watching Netflix, but nothing too bothersome. I love Lenovo keyboards. The keys don't feel too flat and provide some clicky feedback, if you like those kind of keyboards. I love the backlighting and the numeric pad. Speakers are average. Doesn't sound terrible but could be better, sometimes I will hear some blow out or hiss, but it usually doesn't last if I restart the laptop. And for the first several months it was great. Bad things: I began to notice that the trackpad was glitchy. Not accepting my clicks or clicking when I simply wanted to scroll up or down. Its not the worst problem, but it gets annoying. The hinges for the 2-in-1 feature, right from the beginning felt stiff and creaked so I was super afraid to use that feature. I would flip the laptop with such care in fear it would break. Eventually it did break and I can't use it in tablet mode. The screen wobbles while typing and I will see some screen tearing or green streaks. Backlight bleeding on the bottom left corner as well. I've had this laptop for a while, so by the time these problems became absolutely annoying, I couldn't return it. So I just live with the problems. I would like a laptop to last longer than two years. Oh, also my parents have the exact same laptop, and while their hinges aren't completely useless, I have noticed that they are quite stiff as well so they avoid tablet mode. But I believe my laptop has more problems then theirs.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast, good for the price.

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    Posted .

    I bought this mainly for browsing and homework purposes. It is a great laptop, very slim and well built. Works for what I need it for and is very fast. I r8 8/8.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .

    It's a great computer however it did have a few glitches but in the end after had it inspected then it has been working fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for web

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    Posted .

    Nice hard drive space. Screen is a good size. Back lite keyboard is a plus. Sound is ok. Only 1 USB 3.0 port. Number keypad is nice as well

    I would recommend this to a friend
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