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Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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  • Battery Life

    Rating 3.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 171 reviews
  • Rated 5 out of 5 stars

    Legion Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast computer. Uninstall one drive for ease of use. Also bought a larger monitor as this one is a bit small for my use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BrendaC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Legion Pro 5i is performant and easy for you to use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing. It does everything he needs to do in college with power to spare.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, poor customer service (Vero Beach)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop I purchased, but the poor customer service skills exhibited by the floor manager were deeply disheartening. I ordered online for in store pickup. The person on the phone assured me it was in stock and pulled/ready for pickup. When I arrived, they had pulled the wrong laptop and couldn't tell me if they had the right one in stock or not (had confirmed over the phone the previous night they had two in stock). The woman who was working the counter was wonderful...in fact extremely good at customer service. The manager she called to help resolve the problem was rude, condescending and didn't want to own the issue. His exact words "This is what happens when you order online. The online salespeople will tell you whatever you want to hear", and he stomped off abruptly. I'm sorry, but that is a Best Buy problem, not a "ME" problem. Lashing out at your customers rather than fixing your broken process is the opposite of what you should be doing. I'm empathetic...maybe just a bad day or going through some difficult "life stuff". But it doesn't help the bad feeling I was left with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Texdominator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working smoothly. The OLED display looks great and has an excellent viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely used it at this point due to current work schedule but all good things so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Plays all the AAA titles with no issues. Great purchase

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great for Gaming AND work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who wanted to get into streaming but also needs to have a computer that does work for my job, this is the best combination

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DanielC,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that the Legion Pro 5i is working great for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Laptop thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop is living up to its specs. The graphics are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best in gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop @ a great deal. Handles anything and is very stylish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo legion pro 5i 16”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I am very happy with my purchase, for the price is an excellent option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazingly amazing amazingly amazing and very very amazing good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great computer and runs smooth with big games like tarkov.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey GageB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this Legion Pro 5i is working great for you.

      Please feel free to reach out to us via the Q&A section of the product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, good price, quality graphics, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for everyday use and gaming opportunities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legion latop is worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop package, the keyboard feedback is great, the screen is beautiful and I'm able to play all the latest titles with no issues whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I've used for my work and home. Great for gaming.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing everything i need and want no issues perfect product for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I also had great instore service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! Well worth the price! Runs pretty much anything I throw at it like butter.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BarryB,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that this Legion Pro 5i is performing excellently, with it tackling whatever you throw at it.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Awesome PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little bit of a learning curve coming from a Mac but works excellent definitely recommend this

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user522729,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are pleased to read that your experience with the Legion Pro 5i has been awesome overall.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

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