Customer Ratings & Reviews

Nice, fast computer. Uninstall one drive for ease of use. Also bought a larger monitor as this one is a bit small for my use.

My son loves this thing. It does everything he needs to do in college with power to spare.

Love the laptop I purchased, but the poor customer service skills exhibited by the floor manager were deeply disheartening. I ordered online for in store pickup. The person on the phone assured me it was in stock and pulled/ready for pickup. When I arrived, they had pulled the wrong laptop and couldn't tell me if they had the right one in stock or not (had confirmed over the phone the previous night they had two in stock). The woman who was working the counter was wonderful...in fact extremely good at customer service. The manager she called to help resolve the problem was rude, condescending and didn't want to own the issue. His exact words "This is what happens when you order online. The online salespeople will tell you whatever you want to hear", and he stomped off abruptly. I'm sorry, but that is a Best Buy problem, not a "ME" problem. Lashing out at your customers rather than fixing your broken process is the opposite of what you should be doing. I'm empathetic...maybe just a bad day or going through some difficult "life stuff". But it doesn't help the bad feeling I was left with.

Everything is working smoothly. The OLED display looks great and has an excellent viewing experience

Barely used it at this point due to current work schedule but all good things so far.

Great laptop. Plays all the AAA titles with no issues. Great purchase

As someone who wanted to get into streaming but also needs to have a computer that does work for my job, this is the best combination

So far the laptop is living up to its specs. The graphics are great.

Awesome Laptop @ a great deal. Handles anything and is very stylish

Great product, I am very happy with my purchase, for the price is an excellent option.

Amazing amazing amazingly amazing amazingly amazing and very very amazing good.

Its a great computer and runs smooth with big games like tarkov.

Great buy, good price, quality graphics, would buy again

Amazing laptop for everyday use and gaming opportunities

Fantastic laptop package, the keyboard feedback is great, the screen is beautiful and I'm able to play all the latest titles with no issues whatsoever!

Best laptop I've used for my work and home. Great for gaming.

Doing everything i need and want no issues perfect product for me

Great laptop for the price. I also had great instore service.

This thing is a beast! Well worth the price! Runs pretty much anything I throw at it like butter.

Was a little bit of a learning curve coming from a Mac but works excellent definitely recommend this