Customer Ratings & Reviews
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- **Top Row:**
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- **Second Row:**
- `~` `!` `@` `#` `$` `%` `^` `&` `*` `(` `)` `_` `+` `backspace` `num lock` `/` `*` `-` `tab`
- **Third Row:**
- `Q` `W` `E` `R` `T` `Y` `U` `I` `O` `P` `[` `]` `\` `delete` `home` `end` `pg up` `pg dn`
- **Fourth Row:**
- `caps lock` `A` `S` `D` `F` `G` `H` `J` `K` `L` `;` `'` `enter` `4` `5` `6`](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/55335010-9a5f-4237-b437-bfbd6a9f6ff2.jpg)
- Model:
- 83JE002KUS
- SKU:
- 11771440
Rating by feature
- Battery Life
Rating 3.9 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, runs smooth and has good graphics and battery life.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Aus1,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this LOQ 15 performs well for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs and price for a laptop. I am able to play modern games and use it for school without any lag or issues so far
I would recommend this to a friendGreat value (high) entry level gaming computer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming computer that runs all current PC games at mid range levels. Hard drive space is only real concern.
I would recommend this to a friendGaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frames drop constantly got heated quickly long loading times.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoselitoH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your LOQ 15. We apologize for the inconvenience that this may be causing you, and if you still have your system, we'd like to work with you to resolve this issue.
To start, regarding performance, this could be due to excess heat which can lead to performance throttling to protect internal components. This LOQ is equipped with an active cooling system, along with other components and software, designed to enable the user to power through work without throttling due to heat produced. We recommend that the bottom of the device, where the air intake vents are, is clear of obstructions to increase air flow. Additionally, this LOQ features Smart Control, enabling the user to use the key command combination of Fn + Q to toggle between thermal/performance mode.
For instances where you may use the device in your lap or a situation where the intake vents may be obstructed, we recommend switching to cool or quiet mode to help with the heat felt on the bottom of the machine.
Also, please check for and apply any available updates through Lenovo Vantage and Windows Update Settings to help ensure you are using the latest software and drivers to ensure your system is running as efficiently as possible.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.
Best regards,
Lenovo
She loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for daughter and it's her first gaming laptop. She gets her school work done and after wards she is glued in and tells me all the time how happy she is and how she is gonna take good care of it. Anything for my babygirl
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi MelvinD,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that your daughter is loving her LOQ 15.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is pretty bad as well as the wifi adapter
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Patrick,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with Wi-Fi and that the battery life of your LOQ 15 fell short for you. We wish to provide the best experience possible, and if you'd like to, we want to work with you to try to improve your experience.
To start, with Wi-Fi, let's see if this can be address with software updates first. You can check for relevant updates via the Lenovo Vantage app. Start by opening the Vantage app, then on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates. If this doesn't resolve the matter, please consider these other troubleshooting steps--
Run the Built-In Troubleshooter:
- Go to Settings > System > Troubleshoot > Other troubleshooters
- Run the Network and Internet troubleshooter
- Follow the on-screen instructions to diagnose and fix issues.
Reset Your Network Adapter:
This refreshes all network settings and reinstalls drivers:
- Go to Settings > Network & Internet > Advanced Network Settings
- Scroll down and click Network Reset
- Click Reset now and confirm
- Your PC will restart—reconnect to Wi-Fi afterward.
Regarding your issue with battery – as you may know there are lots of variables that contribute to battery and in gaming laptops that can increase even more due to their high-powered processors and graphics cards. If you want to squeeze out more battery life and are completing non-intensive graphics tasks, you can utilize the MUX switch built into this model to turn off the dedicated GPU to greatly decrease power draw. This can be done in the Lenovo Vantage app > top right box > GPU working mode, then choosing your preferred method. Users can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both words, along with custom settings configurable in Lenovo Vantage. You could also press the Fn + R key combo to toggle to a lower refresh rate for even greater power conservation.
We hope that the information shared helps to resolve these problems and provide insight.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Well worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, made a fantastic Christmas gift! Plays AAA games no problem and has the ability to upgrade ram and storage.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing visual and audio quality, slim yet very sturdy. I bought this for my wife and she loves it!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Good for mild to moderate use and gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, its a decent package. It doesnt overheat as easy as most laptops i've had as well.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Lenovo review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 13", but I love this 15" screen. I've always bought a Dell. My son selected this one for me.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
A solid laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good laptop that gets the job done. It’s good for light-medium intensive games and has no problem handling browser activities.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've really enjoyed this laptop. I've been able to play any game that I wanted to.
I would recommend this to a friendBest Bang for Buck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great GPU. Great starter/intermediate for the price. Wish it had better battery life but that’s it.
I would recommend this to a friendDon’t waste your time with this gpu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5050 not strong enough to run current games properly. Besides that very solid laptop if your not using it for demanding games
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you view this LOQ 15 as a solid system.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great pc can run any game you want flawlessly.would recomend to anyone
I would recommend this to a friendGreat budget PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget gaming pc, plays bf6 on max settings if you want. 0 issues so far
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Meets the needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price on a nice laptop. Used primarily for gaming.
I would recommend this to a friendGreat value!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for the price. Wish it were a touchscreen, but my kid (who will use the computer) doesn't mind.
I would recommend this to a friendLenovo is the GOAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop for my wife and I think she likes it more than me. System runs great, no complaints.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi microO-
Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that your wife is enjoying the performance of the LOQ Gaming Laptop. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
Good bargain gaming laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, came as advertised. Some bloatware but very handleable.
I would recommend this to a friend
