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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1574 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean, particularly praising its ease of use, appealing appearance, and overall performance. Many appreciate its convenient size and straightforward installation process, considering it a great value for the price. However, some customers have noted concerns regarding the noise level of the fan and expressed a desire for a timer feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,574 reviews
  • Rated 1 out of 5 stars

    Did not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave no longer works. Shortly after the first year the buttons started to give out. 1.5 years later it will not turn on at all. Cannot find a company that will come out and look at it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, WidnieM. Thank you for sharing your experience with us. We understand that the LG - 1.7 Cu. Ft. Over-the-Range Microwave didn't meet your expectations. We understand your inquiry regarding the unit no longer powering on and the issue with the control panel buttons shortly after the first year of ownership. It is important to us that our appliances provide long-term reliability and convenience in your home, and we are focused on understanding the issues you are encountering with your microwave.
      We appreciate you bringing the difficulty of finding a service company to our attention. If your microwave is no longer turning on, the first simple step we can advise you to try is a power reset: unplug the unit for a few minutes and then plug it back in. This can sometimes clear minor internal errors. However, since the unit is completely unresponsive, we would like to provide more specific and comprehensive assistance. We are committed to helping you explore the available service and repair options to get your microwave working properly again.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-easyclean-stainless-steel/J7G56534ZC
      For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Ove-the-range microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful over the range microwave. Love the finish and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our Micro Wave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my Micro wave and your store employees did a good job helping me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lasvegas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our microwave,highly recommend this lg brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing microwave with vented hood option that works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, efficient, and exactly what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave no issues at this time. Love the energy saving feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, missing some features but was inexpensive and works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg appliances are my absolute favorite! The quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit card was denied. No reason I completed transaction anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliablle product good quality. I only buy LG appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this appliance, very efficient and it works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for out old discontinued microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great. Love the energy save button .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Had one before. It works great and love it above the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great! Love that it’s dark inside. Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and great attention to detail . item was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well great quick functions. Love this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Broke after 7 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it crapped out 7 months later. Lucky for me i purchased Total Tech from Best Buy. Called them n they took care of it. Parts werent available in a timely manner so they replaced the unit with a brand new one. Love Best Buy

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item looks abs works great! Like the height of it

    I would recommend this to a friend
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