Customer Ratings & Reviews
- Model:
- LMV1764ST
- |
- SKU:
- 6413172
Customer reviews
Rating 4.3 out of 5 stars with 1572 reviews
(1,572 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the ease of use, size, and affordable price of the 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean. Many also praise its heating speed and sleek design, noting that it looks great in their kitchens. However, some customers have reported issues with the fan noise level, the lack of a timer, and occasional problems with the light and display. The door's closing mechanism also received some negative feedback.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Kinda loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considerably louder than our previous model from same manufacture. But it fits and it works well
I would recommend this to a friendRated 2 out of 5 stars
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The function of this is great but it is made with the cheapest plastic I have ever seen. I haven't even had it for two years and the door handle broke from with the door. The top piece fell off. I would not recommend this to anyone
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for reaching us. I'm sorry to hear that you are experiencing issues with the quality of the materials used in your appliance. We understand your frustration and disappointment, especially when the door handle broke within two years of use. Your feedback is important to us, and we will take this into consideration to improve our products in the future. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
- Cons mentioned:Light
Rated 2 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light is not worth anything. Barely shines. The inside looks dirty because if the color
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Micro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to get this specific microwave for our size of space. The overhead fan does not work well and we even bought a stove in same brand.
I would recommend this to a friendRated 2 out of 5 stars
It works but Maybe I got a lemon
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my prior unit similar model. After 2 years the display flickers and intermittently makes spinning noise. The fan function never vented right and moisture from the stove underneath finds its way into the door. Heat’s well and consistently. But Expected more from LG
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 1.7 Cu. Ft. Over-the-Range Microwave with EasyClean - Stainless steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Rated 3 out of 5 stars
Lg microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not buy again. This microwave is my second one. Not a great quality
No, I would not recommend this to a friendRated 2 out of 5 stars
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works but 2 reasons it annoys me and I gave it such a low rating are because I can not turn the beeps off. My bad for not realizing this before I purchased and installed it but seriously who makes a microwave that you can’t turn the beeps off. So annoying. Also when I turn it on the exhaust fan is much louder than our old microwave again this is just annoying and seems unnecessary loud.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Timer
Rated 1 out of 5 stars
Functions as a microwave. But NO TIMER??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does exactly what it should as far as warming food goes. However, unless I’m missing something, it doesn’t have a timer. It’s 2020. How could a microwave be intentionally manufactured and missing such a basic thing? And Best Buy you need to update your specifications for this microwave because you say it does have a timer. I’ll be returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Average at best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is okay. It gets really wet inside with steam when you cook. It does a fine job heating though.
No, I would not recommend this to a friendRated 3 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door handle is very stiff when opening and closing.
I would recommend this to a friendRated 3 out of 5 stars
Good Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up food and liquid very well, worth the price.
I would recommend this to a friendRated 3 out of 5 stars
ventilation problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is good microwave but the ventilator is too loud and working at the same time as cooking process.
I would recommend this to a friendRated 3 out of 5 stars
Overhead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Company wouldn't install after I purchase it,wanted to charge oveme additional
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Display
Rated 1 out of 5 stars
Do not buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light up numbers flicker and started this after a year of use. It heats well but can read the diaplay.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for taking the time to share your feedback on the LG Range (LMV1764ST) model. We're sorry to hear about what you have experienced with the flickering light-up numbers on your microwave display. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.youtube.com/watch?v=pTCLNZ9l74E. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave s very noisy. I purchased a 3 year warranty but have no contact info on who I should call. No warranty documentation for any of the 3 appliances we purchased.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Dave.
We're sorry to hear about the noise issue you're experiencing with your microwave. We understand how important it is to have a properly functioning appliance.
Regarding the warranty, we apologize for any inconvenience this has caused. To assist you further, could you please reach out to us via private message on X (Twitter) @LGUSSupport with your contact details and any relevant information about your purchase? Our team is dedicated to helping you find the necessary documentation and resolving any concerns.
We appreciate your patience and apologize for any inconvenience this has caused.
—Kai
Rated 3 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's ok, for the price - loud when "on". It's fine
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent microwave but already malfunctioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave when it is working properly but we keep having to reset or the buttons do not work
No, I would not recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one was creased and door would not shut, got a 2nd one and it would not cook, and truntable didn't move. Never buying LG again
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Buttons dont light up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons dont light up so hard to see in dim light.
I would recommend this to a friend- Cons mentioned:Timer
Rated 1 out of 5 stars
Bad experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad experience. It doesn’t have a timer and the panel is flickering a year into use. Waste of money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm sorry to hear about your negative experience with our product. We strive to provide high-quality appliances that work reliably for our customers. Your feedback is valuable to us and we will take it into account for future improvements. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris









